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Customer Ratings & Reviews

$95.85

Customer reviews

Rating 4.3 out of 5 stars with 1259 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,259 reviews
  • Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t hold a charge that long ,stylish All I have to say

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sound good but falls right out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good but the ear fit is terrible. It falls daaa Fkk right out.. won’t stay in your ears. Bad design..

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're always looking for ways to improve. For our JBL Tune Flex, to achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support. JBL

  • Rated 4 out of 5 stars

    Q

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels a little loose in my ears. Touch is a bit sensitive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool AirPods work same as an APPLE AIRPODS…….

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is of good quality, Call use is not that good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I brought for my family member and he enjoyed a lot

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for couple weeks then now after it’s too late to return right earbud won’t work and case doesn’t charge other unless it’s plugged up. Now I have to go through warranty with JBL.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for me And I will be ordering this for my niece and nephew

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great sound. But already failing...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great... too bad I am already experiencing charging issues in the left earbud after only a few weeks... the shape is what I'm looking for tho so hopefully i can find a better set that wont have issues with the same earpod shape.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Tune Flex. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. If you need more help, we'd like to work with you directly. Please contact JBL customer support for assistance. JBL

  • Rated 4 out of 5 stars

    Jbl headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for a workout and good for the amount they are

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to carry. Like all features! Would buy again!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best. Don't fit well in my ears. ANC also not very good since doesn't seal around your ear. Too expensive for average quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn’t buy again

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is fine, but the design isn’t great. Hurts the ears, has trouble charging, etc…

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Our JBL Tune Flex TWS comes with 3 sizes of sealing eartips. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support. JBL

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product considering the price point. It doesn’t fall out of your ear very easily since its mostly used in a gym environment

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could earbuds but dropped a ball on software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds themselves are decent, but the software for the Android is just flat out terrible and does not work like it should. The only way I can get it to recognize that I had earbuds was to connect it to an older tablet and have the software detected there and then my phone suddenly acknowledgedthem

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    JBL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hickup with other bluetooth easily and breaking noise. Sound is not good and not Noise Cancelling at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Connection sucks.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought they were decent, sound was good, then I went to the gym and they wouldn't connect with the actual case it comes with (had left in my car) and that was a done deal for me to return.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. Our JBL Tune Flex should connect to your phone even without the actual case. If you need further assistance, please contact our customer support. We're here to help. JBL

  • Rated 3 out of 5 stars

    Sound way too low

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good ergonomics, but sound is way too low. The ability to EQ sound is amazing but they gotta make the sound a little more loud. It’s too quiet.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocrity at it best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had worse headphones, but also have had much better. Decent for the price but id go with skullcandy over these if you are in the fence.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    m

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable lightweight soundproof fast charging..

    I would recommend this to a friend