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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1273 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are impressed with the Tune Flex True Wireless Noise Cancelling Earbuds' sound quality, battery life, and comfortable fit. Many appreciate the strong bass and reasonable price point. Some customers have noted issues with connectivity, volume levels, charging problems, and overly sensitive touch controls. Overall, the earbuds seem to be well-received for their audio performance and comfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,273 reviews
  • Rated 3 out of 5 stars

    Good earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are ok for the low cost. Great value earbuds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent ear buds but anc don't always work for the half price it's definitely worth it,

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 1 out of 5 stars

    Not working

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the earbuds wasn't working but I could see for the one that is working it has a great noise cancelation. Also it fits well in my ears. I bought also the JBL vibe and it didn't fit well, too big.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Decent battery life. Fast charging.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to listen to audiobooks around the yard. It gets the job done. The phone call feature is ok.. some others have trouble hearing me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are Amazing earbuds, best money ever spent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excelente buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy a lot sound quality is excellent I will recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Durable Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work great for work and basketball!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son. He uses these all the time and loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Contento

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best item of all, it's definitely worth buying

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    jbl

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Noise canceling is great! Especially on the plane!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great JBLs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great product. The price was Incredibly reasonable.. Love these JBLs..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the headphones and they are excellent, the price was very good, the store is organized and has a lot of selection.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jbl

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is clear no noise hear music clearly bass is nice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Bad charging design

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Controls are mediocre, no volume control on earpieces. Repeatedly fails to charge, even after following JBL's cleaning instructions. This includes the original pair and the replacement pair I got

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We would like to work with you directly to address the issue with your JBL Tune Flex. Please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat-Sun: 9:00 am - 5:00 pm (EST) JBL

  • Rated 5 out of 5 stars

    GOOD EARBUDS ANS AFFORDABLE

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds were cery cool but i had to return then since they were not something i was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing head phones for the Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jbl is amazing. The app makes everything far more interesting and the control is seamless. I always wanted to have an app with the ability to change the settings on my headphones. And with this it makes everything easy and controllable thanks JBL

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For the price, I think it's good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product. Anc is not very good. Its microphone is successful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough considering price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects to iPhone seamlessly, sound quality is fine, noise canceling is minimal. At 1/3 the cost of Air Pod Pros I can live with the limited noise cancellation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear fit is not great but overall worth the money recommend to buy

    I would recommend this to a friend