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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $99.95

Customer reviews

Rating 4.3 out of 5 stars with 1238 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers often highlight the Tune Flex True Wireless Noise Cancelling Earbuds for their high-end sound quality, great battery life, and comfortable fit. Many appreciate the bass and reasonable price, as well as their lightweight feel. Some customers have noted issues with connectivity, volume, charging, and overly sensitive touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,238 reviews
  • Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best. Don't fit well in my ears. ANC also not very good since doesn't seal around your ear. Too expensive for average quality.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    JBL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Noise cancellation is not good, everything else is good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Could be better

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had for under a year and already getting a blown speaker and battery in each bud only lasting up to 2hrs max now. What really bugs me is that my audio preferences get nulled if I use 1 ear bud and have to use standard settings. Picks up and amplifies high pitched sounds. Sounds nice at first but does not last

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Eardbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, it works well. The only thing is they keep falling out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for me And I will be ordering this for my niece and nephew

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    JBL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hickup with other bluetooth easily and breaking noise. Sound is not good and not Noise Cancelling at all

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Wouldn’t buy again

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is fine, but the design isn’t great. Hurts the ears, has trouble charging, etc…

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Our JBL Tune Flex TWS comes with 3 sizes of sealing eartips. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support. JBL

  • Rated 4 out of 5 stars

    Jbl earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as I thought they would be JBL Earbuds

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Cool earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its jbl so they never like let you down with their products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alright

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are good enough i mean I definitely found better for cheaper

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t hold a charge that long ,stylish All I have to say

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Do not stay in your ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound pretty good but constantly fall out of my ears. Would not recommend.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're always looking for ways to improve. For our JBL Tune Flex, to achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support. JBL

  • Rated 4 out of 5 stars

    Q

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels a little loose in my ears. Touch is a bit sensitive

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left earbud is having trouble charging in the case.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Fair with the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feeling in-ears not so well, but the sound is good

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound way too low

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good ergonomics, but sound is way too low. The ability to EQ sound is amazing but they gotta make the sound a little more loud. It’s too quiet.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocrity at it best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had worse headphones, but also have had much better. Decent for the price but id go with skullcandy over these if you are in the fence.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    m

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable lightweight soundproof fast charging..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jbl headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for a workout and good for the amount they are

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Main speakers busted immediately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio crapped out after less than one month, the main speakers stopped giving any audio, never blasted on full volume, just stopped working. For that price? Best buy done did me dirty again.

    No, I would not recommend this to a friend