Customer Ratings & Reviews
- Model:
- JBLT125TWSBLKAM
- SKU:
- 6422467
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers appreciate the TUNE125TWS true wireless in-ear headphones for their sound quality, battery life, comfort, and affordability. While some users find the fit to be lacking and wish for better volume control and microphone capabilities, many are pleased with the overall performance and value of these headphones.
This summary was generated by AI based on customer reviews.
Don't Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this product for the money my wife paid for this item. The Bluetooth quality is terrible. No one can hear me when I call them and my music constantly goes in and out. Going to return them ASAP.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .This isn't the experience we wanted our customers to have with our products. We'd like to work with you directly and try some steps with your JBL Tune 125TWS. Please reach out to our Customer Support, we're here to help.
....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are ok, had to buy these cause I l lost one from my other set n coukdnt replace.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Tune 125TWS did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Cons mentioned:Connectivity
Dead Earbud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Within a Few days of the use suddenly the left ear bud just stop working. It didn't charge in its case it didn't even connect to my mobile device it just went completely dead for no apparent reason.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We'd like to work with you directly so we could try some troubleshooting with your JBL Tune 125TWS. Please reach out to our Customer Support at https://bit.ly/2Jc8wJp
returned
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not too good...went with apple.............................
I would recommend this to a friendOk product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, but the sound quality is not very good.
I would recommend this to a friendNo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Because it work for 2 weeks and it stop working So it not good for me
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Tune 125TWS did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Review of Best Buy Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved them! Looks sleek and they are SO comfortable!
I would recommend this to a friend- Pros mentioned:Sound quality
Unhappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my husband birthday! The sound is awesome listening to music, bug you cannot talk on the phone on these headphone hard to understand what is being said!
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Wouldn’t recommend this
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought these because I was tired of using the corded headphones and these went out on me, the right ear bud wouldn’t charge right had to sit it in the charger a certain way in order for it to charge, sometimes the person that I am talking to couldn’t hear me. I asked the sales associate we’re these some good ones and she said yes but I wouldn’t buy them again. I spent 100 dollars on them an now I don’t even use them.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're sorry to hear about what happened. Please contact us, so we can assist you in checking your options: https://support.jbl.com/us/en/#call
Not what I thought they would be
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to buy these eat buds, they are just ok. The sound is ok, they are rather large. They work for what I want them for but would not buy them again.
No, I would not recommend this to a friend- Cons mentioned:Fit
GARAGE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GARBAGE PLEASE DO NOT PURCHASE THE ITEM WILL NOT STAY IN MY EAR. Couldn’t hear the caller
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Our JBL Tune 125TWS comes with 3 sizes of eartips (S, M, L). We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you've had this product for less than 30 days and was purchased directly from our website. You can always return it and get a full refund. Please use the link to contact our customer support. https://bit.ly/2WocMfi
Audio was good but call quality not so much
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Play back audio was good but the call quality was lacking callers said it sounded like I was in a tunnel. Also wouldn't connect to the jbl app.
No, I would not recommend this to a friend- Cons mentioned:Fit
Ear beans
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to lose don’t fit nice and clean on your ears
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connection would constantly drop. And battery life was very short
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We always recommend that there be a clear line of sight between the connected devices to ensure a stable connection with your Tune 125TWS and your phone. Please note that blockages like walls and other wireless signals can cause interference which can cause connection dropouts. You may try the troubleshooting steps on our support page article titled "Battery and Charging Issues" guide. https://bit.ly/2T1BMuX
- Cons mentioned:Connectivity
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible! Battery life is awful and they don’t stay connected.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Tune 125TWS didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Cons mentioned:Fit
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones fall out of ears. So this is not for me.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us with our JBL Tune 125TWS. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Bestbuy Customer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good ear plug at all. Hurts your ear when use it .
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. Our JBL Tune 125TWS comes with 3 sizes of ear tips (S, M, L) that you can play around with. We highly recommend trying out the different sizes of ear tips for better comfortability while wearing them. If you have further questions, please reach out to our Customer Support here: https://bit.ly/3rYqNRs
Had them for only 3 months..!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had it for 3 months and the right one stopped working. I literally have to literally scream when I’m on phone calls. Really bad. I got tired of them a month ago and just decided to use them again and I realized the right one isn’t working. Please help.
No, I would not recommend this to a friendNew product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got them as a present and will be returning them
I would recommend this to a friendI don’t buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted a month. They were great for a month. Bass was good and all. I was on the treadmill and the right ear went out. Put it back in the little box to charge and it never would charge again.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. It is not uncommon to have charging problems with our JBL - TUNE125TWS True Wireless In- ear Headphones. You may encounter that charging stops, does not start at all or that one of the ear buds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt.
If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case.
You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol. Also a pencil with eraser for further cleaning.
Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. It is important to perform this process periodically to keep your headphones clean, thus avoiding affecting the charging speed/quality.
Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry.
Repeat until the contact points are visibly clean, and charging should work as designed.
Try cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, the graphite and rubber can help to re-establish charging also.
This procedure can be performed on all TWS earphones and cases.
If the issue persists, please reach out to our Customer Support here: https://bit.ly/3GCAN7z