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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.2 out of 5 stars with 438 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers appreciate the TUNE125TWS true wireless in-ear headphones for their sound quality, battery life, comfort, and affordability. While some users find the fit to be lacking and wish for better volume control and microphone capabilities, many are pleased with the overall performance and value of these headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-438 of 438 reviews
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute junk, one ear bud stopped working after a few months an the othe would cut in and out. Had them replaced under warranty and new pair doing the same after a few months again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Left side didn't work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, everything worked fine for about 2 weeks, but then the left one stopped charging and doesn't turn on :( Other than that, it was a great product.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for reaching out. Please follow the troubleshooting steps outlined in our 'Cleaning Instructions for Re-establishing Charging' guide found in this link. https://bit.ly/2SDBHNO JBL

  • Rated 1 out of 5 stars

    Jbl headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No stars, junk product. Worked for 2 weeks. Not returnable to Bestbuy after 1 month.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for reaching out. We want you to get the most out of our product. It would be best if we can work with you directly to get more information and to do troubleshooting with your JBL - TUNE125TWS - True Wireless In-ear Headphones. Please contact our customer support at. https://bit.ly/2WocMfi JBL

  • Rated 1 out of 5 stars

    They suck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of them died after 2 weeks,after my 750 nc broke apart JBL realy start to embarrass themselves!!!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      This isn't the experience we wanted our customers to have with our products. We'd like to work with you directly to try some steps and check your options. Please reach out to our Customer Support. https://support.jbl.com/us/en/ JBL

  • Rated 1 out of 5 stars

    Bad !!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headphones on October after 3 months no hold the charge

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us for your JBL Tune 215. If you're having issues with charging please contact us so we can help you: https://bit.ly/3hH8oBR JBL

  • Rated 1 out of 5 stars

    Don’t waste your time or money on this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible don’t buy spend a little more and get something better.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We'd like to know more information about what issues you're having with the earbuds and try some steps. If you've had this product for not more than 30 days and must be purchased directly from our website. You can always return it and get a full refund. Please use the link to contact our customer support. https://bit.ly/2WocMfi JBL

  • Rated 1 out of 5 stars

    Lose soud on one side

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right side lose sound or is too low. Malfunction from day one.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for taking the time in providing your feedback with our JBL Tune 125TWS. We're sorry to know about what happened. Please try to connect it to a different source (phone, tablet, computer) to check if it would work. If the problem persists, please contact our Customer Support so we could check your options further. https://support.jbl.com/us/en/ JBL

  • Pros mentioned:
    Bass, Sound quality

    Rated 3 out of 5 stars

    JBL EARBUDS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, good sound quality good bass and very good noise cancellation…

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good sound quality. Lacks functionality & finesse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have pros and cons. To start, they have pretty good clarity and bass. The battery pack will get you plenty of charges on the buds. They do a pretty good job of powering on straight out of the case and connecting to your last used device. However, they lack functionality. They will often power on inside of the case, connect to your device and steal your audio. Very annoying when you’re driving and connected to bluetooth on your radio. Additionally, there are issues with the buds connecting to a device that you do not want to use. It’s automatic and you cannot simply switch bluetooth connections in your settings. You will have to turn off both earbuds by pressing and holding each button for some time to power them down. Then you’ll have to press and hold them again to turn them on, forget the device from your bluetooth settings, activate pairing all over again, and reconnect to the desired device. In short, sure these work and they get the job done well. But the lack of finesse about the user interface will upset you. P.s. the charging case is very bulky

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate it for taking the time in providing us with this review. We'll make sure to submit it to the right department. JBL

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    A pleasant surprise

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received as a gift! I was impressed by the hardware quality - the box (charger) and the earpieces. The sound was way better than expected. I used then at the gym and I was able to skip songs on my playlist. I don't know whether I can go back yet. I am pleasantly surprised by my gift. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Cheap and faulty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought these for me as a Father’s Day gift. I was very impressed with the quality of sound, as well as the fit, because I’ve tried several different ear buds that didn’t fit my ear. I only got to use them twice before one of them quit working. I like listening to my music while mowing the lawn, and one the right one just quit working. Since then I’ve tried everything I could think of, from phone settings to trying different things on the ear buds themselves. I got it working again, and went about my mowing (yesterday). While I was working the right one kept going in and out like it was losing Bluetooth connection. I know these aren’t the more high end buds, but they should do better than that. I’ve loved JBL products for years, but I am so disappointed in this product. The real kicker for me is, they started messing up just after the return window was gone! At this point they are useless! Costs should not determine quality!!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. We'd like to work with you directly to troubleshoot the audio issue you're experiencing with our JBL Tune 125TWS. We would also like to get more information from you so that we can check your options. Please contact our customer service at. https://bit.ly/2WocMfi JBL

  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Average at best.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound ok nothing mind blowing. The buds do have some issues staying in the ears while walking around. They are better for if you are just sitting. The battery life is while in use is good. I noticed they die in the case after a few days while not in use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hazard!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked really good. But unfortunately it caught fire a week ago and could have burned my house down if we didnt see it in time. Thankfully we did.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best True Wireless Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the JBL T125TWS and it is one of the best true wireless models I have had. They were also on sale which makes my purchase even better. JBL also makes tremendous speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and my boys love them! I wish I would have bought a pair for myself and my husband for Xmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I don't regret this purchase. I use these often. Shipping and delivery was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Perfect for people with small ears!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disconnects constantly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased. Fit and sound quality are ok. Problem is they keep disconnecting from source which is only a few feet away. Reading independent reviews (too late) suggest this is a common problem with this model.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for providing your feedback on our JBL Tune 125TWS. We're always looking for ways to improve. If you need help with our products, please reach out to our Customer Support. https://support.jbl.com/us/en/ JBL