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Customer Ratings & Reviews

$59.95

Customer reviews

Rating 4.7 out of 5 stars with 481 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 481 reviews
  • Rated 5 out of 5 stars

    Good catch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice shape and great function and so convenient.i like this design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work good. Best buy always have good stuff that works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HeadPhones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great!! Would recommend to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for a spare set.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent and better at this price! Fills a needed gap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works on Iphone good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my niece love it it really works on her iphone I will recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a excellent audio good investment for good times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design Great options Grate gift Fit well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for teenager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seem to work great for my teenage son and appears that they will hold up better than his previous set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Beautiful Beautiful Beautiful Beautiful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    J b l headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud enough would like more power and color Selections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great with no problems does not have any issues

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No microphone in these headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones do not have a microphone. Therefore it is completely useless to me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Third time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good this is my third time getting them it holding up

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    All jbl products are not equal.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that the sound would be louder than the previous pair and it was lower than the tune510bt. The sound ok but if you're looking for in concert sounding music, these are not for you.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad if you have an older computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't get them to work on my computer. Will pair but not connect.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Enpty box - Refused a refund or echange.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this item online for in store pickup. After picking up the item at the store I went home and opened the box and it was empty except for the instructions. I therefore went back to the store and explained that the box was enpty. The associate said he thought i was lying and refused to give me a refund or exchange. He said to call the 1-800 custoer service line for assistance. When i called them they also told me that they couldnt do anything for me. I was able to get a refund o ly through my credit card. I will NEVER sbop at Best Buy ever sgain.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones no good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are no good. The earpieces keep falling off. I have to keep putting them back on. It’s a pain in that you know what gonna be returning them getting something better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t tell you because I never got my package. Once again, Best Buy‘s delivery service got me. This time the porch pirate got me. Thank you for having no way to let you know which door my address is and just dropping it off any oldplace you feel like.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Over the ear headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are ok just one thing bass is at a very low output worth r price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used them because you can't use them on the airplane. When I purchased the headphones the sales girl said that I can use the on the airplane. I was going to return them but I ripped the box and had to go up north for an emergency.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. Our JBL Tune 520BT can connect to any Bluetooth-enabled device. However, it does not support a wired connection. Bluetooth connection may still depend on the airline's policy. JBL