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Customer Ratings & Reviews

Your price for this item is $34.95
The comparable value price is $59.95

Customer reviews

Rating 4.6 out of 5 stars with 347 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 347 reviews
  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great with no problems does not have any issues

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones no good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are no good. The earpieces keep falling off. I have to keep putting them back on. It’s a pain in that you know what gonna be returning them getting something better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    All jbl products are not equal.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that the sound would be louder than the previous pair and it was lower than the tune510bt. The sound ok but if you're looking for in concert sounding music, these are not for you.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    poor customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t tell you because I never got my package. Once again, Best Buy‘s delivery service got me. This time the porch pirate got me. Thank you for having no way to let you know which door my address is and just dropping it off any oldplace you feel like.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Enpty box - Refused a refund or echange.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this item online for in store pickup. After picking up the item at the store I went home and opened the box and it was empty except for the instructions. I therefore went back to the store and explained that the box was enpty. The associate said he thought i was lying and refused to give me a refund or exchange. He said to call the 1-800 custoer service line for assistance. When i called them they also told me that they couldnt do anything for me. I was able to get a refund o ly through my credit card. I will NEVER sbop at Best Buy ever sgain.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No microphone in these headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones do not have a microphone. Therefore it is completely useless to me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Over the ear headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are ok just one thing bass is at a very low output worth r price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used them because you can't use them on the airplane. When I purchased the headphones the sales girl said that I can use the on the airplane. I was going to return them but I ripped the box and had to go up north for an emergency.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. Our JBL Tune 520BT can connect to any Bluetooth-enabled device. However, it does not support a wired connection. Bluetooth connection may still depend on the airline's policy. JBL

  • Rated 2 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hurts ears after wearing for a long time which is not what I need out of my headphones.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. We understand that our JBL Tune 520BT didn't meet your expectations. We'll make sure to share your feedback with our development team. If you prefer a more comfortable option, you might consider over-ear headphones. For further assistance, please contact us. JBL

  • Rated 1 out of 5 stars

    Not worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In concept, they'd be great. In reality, not so much.. they never connect to my tv or other products. If I could give zero stare, I would!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Jbl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They keep in cutting off by themselves and I don’t like that. Then you got to reconnect them. Jbl 510 is the best

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like them, very poor sound quality. Not what I’d expect from JBL

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Tune 520BT. We understand that the sound quality of this product didn't exceed your expectations. You can use third party equalizer app, to modify the sound to your preference. JBL

  • Rated 1 out of 5 stars

    Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noooooooooooooooooo Goodddddddddddddddddd…………….:::

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good but!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good sound at all. I could barely hear the music on the highest volume.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're here to help with your JBL Tune 520BT. Try adjusting the volume on your device from 75% to 100% and check your EQ settings and on the JBL Headphones App, check if the Max Volume Limiter is on, as this feature prevents raising the volume too high for your safety. After that, try connecting it to another device. If you need further assistance, please reach out to our customer support. JBL

  • Rated 5 out of 5 stars

    Perfect for watching TV (via bt transmitter)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good. The only improvement I would suggest is that those buttons should be made of rubber instead of hard plastic. They could be raised a bit higher to make them easier to find. Other than that, I am very happy with these headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap but great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very, very, very comfortable in the ear.. Very suitable for calls and its sound is very clear.. and comfortable for listening to videos.. It does not contain noise cancellation, but it is wonderful and for me it is better than the ones with noise cancellation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL headphones

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really good for the price point! The ear muffs are a little small but fine for a couple hours. The battery lasts forever and the sound quality is solid! I can't complain for the price honestly. Would recommend if you need something small for work or for leisure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get It

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good quality sound, no isolation but but it still rocks, also gives you control on the Eq for the headphones which pretty dope and still eq the music on your phone, 8/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Excellent price. My son loves them..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are meh. They get the job done with better sound quality than most and are pretty small, light, and foldable. Only problems are that the plastic is pretty cheap and can break easily and that theres no carrying case even though the headphones can fold for cases.

    I would recommend this to a friend