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Customer reviews

Rating 4.1 out of 5 stars with 296 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers appreciate the Under Armour Sport Wireless In-Ear Headphones for their excellent sound quality, long battery life, comfortable fit, and workout-friendly design. They are also sweat proof and reasonably priced. However, some users have experienced connection issues and found the bass to be lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-296 of 296 reviews
  • Pros mentioned:
    Fit
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great wireless headphones

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read some reviews prior to getting these headphones but I feel those reviewers didn't read the directions as these fit almost any ear due to the all the interchangeable ear pieces. Once you get your fit these connect to the phone quickly and the sound is what I would expect from a mid level wireless ear set . Once they are in your ear after you twist they stay there and whatever type of activity you are doing at the gym or outside these will stay in place. Battery life is decent but one time it might not have charged as the life was about a 1/4 of the usual time. Conclusion is I would purchase another set.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    LOVE THEM

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these rock. the sound is great, the clip on the back works great. they fit in my ear amazing. there are a lot of sizing options which make these so much better!!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    My New Favorite In-Ear Headphones

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Good: - S/M/L ear tips included - Five different "enhancer" (locks the headphones in to prevent them from falling out while working out) sizes included - Nice included protective case - Great sound (once you get the right size to create a good seal) - Decent battery life The Bad: - Call quality isn't very great The "Meh": - 12-month membership to Under Armor mapmyrun I only own one other bluetooth in-ear headphones, but I rarely use them (bulky, "meh" sound quality, and not-so-great battery life). I wanted a new pair that can double for working out and studying. These JBL/Under Armor sport wireless headphones handle both tasks and do it well. There are three different ear tip sizes as well as five different "enhancer" pieces (to "lock" the headphones in to prevent them from falling out) to make them both comfortable to wear and help great a nice seal for sound isolation. Once I found the right combination of ear tips and enhancer that work for me, I was impressed with the sound quality and noise isolation. The right fit also makes these comfortable enough to wear for a few hours while studying as well. There is some sound leakage, so be mindful to your volume if in a library around other people. They are also super light, so I'm able to run/jog and forget that I'm using wireless headphones (something I couldn't do with the old bulky pair I previously used). There's a small clip on the headphone cable you can use to clip to your shirt if you want, but what little cable movement present didn't bother me. The inline control works and does its job, but the best part is there's no need for some app to be able to pause or skip tracks. The mic isn't great though, people I spoke to said the sound was a little muffled. JBL and Under Armor advertise an eight hour battery life, which is pretty close to what I am getting. Your mileage may vary. In the box is a code that will let you have a 12-month membership to Under Armor's premium workout app, but I haven't used it yet and probably won't. I have a Samsung Galaxy S7 paired to a Samsung Gear Fit 2, so I'm already used to a decent workout/fitness/health app and don't need another one. OVERALL: I love these. They're comfortable, won't fall out, and most importantly they sound amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Overall, a solid choice for most

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been impressed with these earbuds so far. Setup took about 30 seconds and I had no trouble pairing them with my phone. There are enough different earbud sizes included for pretty much anyone to a find a decent fit. I switched to a smaller size than the pre-installed one and they fit great. They're very secure in your ear and won't budge during runs. With regard to sound quality, I've honestly had better, but, these are still pretty good and will be just fine for all but the pickiest audiophiles.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 3 out of 5 stars

    These ear buds are alright

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The packaging is really nice with these ear buds, however getting them to fit well in my ear was challenging. They come with a size 7 pre-installed, I worked my way down to the size 4, the left side feels alright but the right is uncomfortable. The sound is great, very crisp and clear. The instruction manual is so small it's hard to read. For the price I have to say I don't think they are worth it. There are a lot of other Bluetooth ear buds that cost a lot less and are just as good.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Nothing Spectacular

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe its me, but I am not too enamored with wireless headphones and this Under Armour Sport Wireless earphone didn't do anything to change my opinion. This wireless earphone's battery supposed to last up to 8 hours per charge. I got a little bit less than five hours on a brand new earphone, so the battery charge duration would be expected to diminish as it ages. How fast the battery duration will diminish is unknown. Anyway, a 5 hour duration is not that long and really limits your use of the earphone. This basically means that you would need a second set of wired non-battery dependent earphone if you planned to use it over a long duration. Kind of defeats the purpose of having a wireless set. Getting the earphone to fit is also a challenge. In order for the heart rate monitor to work, the earphones have to sit in the ear snuggly. If you can get a snugged fit, then the earphones aren't too comfortable and wearing it too long makes it very uncomfortable. But if it is not snugged, then the heart rate monitor doesn't work well. To me, this is a gimmick that isn't worth paying for. Most folks who want to monitor their workout would already have a fitbit type device so this added feature is really useless. The sound quality of this earphones are mediocre at best. Sound reproduction is so-so and depending on where you are using it, the environmental interferences could cause the Bluetooth connection to cut in and out. Had this happen to me just by strolling downtown. Not sure what was causing the RF interference but it was annoying having it happen. I tried liking this sport wireless earphone but in the end it proved nothing spectacular about it that would really make anyone like it.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. This information is conveyed to the proper departments as to improve on current and future product designs. We apologize for any inconvenience caused. JBL

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great sounding earphones

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes taking the BART train more manageable. Easily interfaced with my Google Pixel phone within seconds. Be sure to turn them off completely when you're finished with them or you won't be able to hear audio from your headset unless you disconnect the bluetooth or set the audio to come from your speaker while the headphones are connected! :)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall average

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the earphones are one of the best looking ones in the market and the build quality is great. I like the cord length. Its about 18" which is just about right - not too long that dangles around you unnecessarily and not too short at all. The earbuds as mentioned really locks into your ear. They won't come out no matter what. I have been trying different earbuds for over a month now, researched atleast a hundred for sure and bought and tried may be a dozen. None seemed to fit this well. But again because of the design of these earbuds and how they fully cover your concha, you might feel a little uncomfortable after an hour or so. Sound quality and bass is average, I didn't find anything great about it. So far I didn't feel anything too bad and I was ready to compromise on the sound quality for all the above reasons. But then I found one other missing thing. This earphone can only connect to one device at a time. I was very disappointed to see this. I can't get it to connect to a second device unless I explicitly disconnect it from one. Seems it doesn't support Multi-point connections. This is a bummer. For something that costs a 100 bucks after discount, I would expect this feature. Earphones for a quarter of this price has this. I carry two devices (very common) and switching between devices becomes a pain. Can't live with that. I am in-fact hoping to find earphones that support 3 devices at same time (phone, laptop, iPad) - two devices is common these days.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 3 out of 5 stars

    UA in ear headphones - I want a better fit

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for these Bluetooth in-ear headphones. I had to use the smallest insert and tip and then TWIST and push into my ears to try to get the right fit. They were not comfortable. When they were shoved as firmly as I could get them into my ears, the sound was full and rich. I went for a walk and the blocking of outside sounds caused me to hear my footsteps in my head! These are not a winner for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bass

    Rated 3 out of 5 stars

    Average headphones for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm going to categorize my review in 3 categories build, sound, comfort Build: Overall design and build of these earbuds are good quality they don't fall off ear and the twist to lock technology works absolutely great, downside is that cable is too thin and you can't use Siri or google when searching. The connectivity is outstanding when connecting to Bluetooth one of the best earbuds in my honest opinion. Sound: OMG only reason I'm giving them a 3 star rating is because the sound is absolutely horrible no bass mids and highs suck the volume even at high volume is not loud. Your better off buying skull Candys for $5 dollars at Ross. Comfort: The comfort is ok once you get use to it.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for the time to provide us with your feedback. This information will be conveyed to a proper departments as to improve on current and future product designs. We apologize for any inconvenience caused. JBL

  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Headphones vs. Earbuds

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design of the earbuds are really nice and look very similar to the Beats product. The earbuds come with 3 or 4 different sizes but i was not able to find any of them comfortable. The earbuds are wireless and to me wireless headphones and earbuds have volume issues. However these are the best earbuds I have used, as I much prefer headphones. There are a lot of nice features but you need the UA app and I do not want to add any further apps to my phone. I give these an average rating but for earbuds that is pretty good!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    A little disappointing...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Under Armour could have done a little more product testing with these. The fit and sound are great, when the Bluetooth is not cutting out. I've owned other Bluetooth speakers and headphones and the connectivity with these is horrible. You almost have to line of sight with my phone to get clear sound. All my other products work from other rooms. In the gym, if walk 15-20 feet away from the phone to get a drink, line of sight, it gets choppy. Even the manual states for best sound quality use an armband type case. That's sad, really. Even with the phone in my pocket, the signal is shoddy. I almost can't believe that UA used JBL. I thought JBL was a reputable company. Not so. Just proves inferior quality components with the horrendous Bluetooth. They have been replaced with BeatsX, which works flawlessly.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 1 out of 5 stars

    Uncomfortable, with poor sound quality.

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to open these JBL headphones, leaning on my past knowledge of great JBL products. First, the product packaging is very nice. Very tactile and high quality. I opened the packaging and inside there are the headphones, 4 ear 'plugs', 3 ear 'buds', a charging cord, a carry case and instructions. I charged up the headphones, turned them on and paired them with my iPhone. I cued up one of my favorite songs, and set about pairing the right ear plugs with the right ear buds. That is where my problems started. The large plug blocked out the ambient sound, but held the ear pieces too far out of my ear, leaving the sound very tinny and underwhelming. Trying the subsequent smaller plugs and smaller buds resulted in slightly better sound, but headphones that wouldn't stay in my ear. The only way I could get 'decent' sound, I had to put pressure on the headphones in my ears. That was uncomfortable and not how I should have to use them. So in summary, I wasn't able to get a good fit with these headphones no matter what combination of plug and bud I used. And the sound quality was nowhere near what I expected it to be from JBL. I have some wireless headphones from a well known brand and the sound quality is night and day. Unfortunately, I cannot recommend these headphones. Too uncomfortable to wear, and unable to attain great sound quality from them.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're sorry to hear if you're having issues with our product. This should not be the case, so we’d love to dig into your experience a bit more. Please contact us at [email protected] and the Customer Service team will be more than happy to further assist you. JBL

  • Rated 3 out of 5 stars

    Well they fit snug in the ear. Sound not so hot.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I jumped on this after being disappointed by my 3rd Jaybirds X2s. 1st the sound is dry and lifeless, weak bass. Sound is the key to listening to music so this is a killer and I don't expect this product to maintain this $150.00 price point. The wire is thin and you receive minor "Bump" noise as it bounced off you body. Control buttons are well sized, Red & Black look good. It sits in my ears very well, the "Twist Lock" method is a go! compared to the Jaybirds. But sound for sound the Jaybirds are far better,... only if the Jaybirds lasted longer than 6-8 months. Well I guess I'll wait for the BeatsX's to come out. There has to be some product that is sturdy and sounds good.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We are sorry to hear about the issues you are experiencing with our product. Your feedback is highly appreciated and will help us to improve our ability to serve you and other JBL customers. We recommend trying all sizes 4-8 that are provided in the packaging to insure the best fit. Having the correct size can significantly effect proper occlusion and sound improvement. If you are still not satisfied with the sound quality, please reach out to your local JBL Customer Service for technical support, thank you! JBL

  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 1 out of 5 stars

    Fell apart removing from packaging

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the two earpieces literally fell apart upon removing the earbud from the case. I was able to connect them and the sound was above average for a earbud of this class. The method of securing the Ear Bud may be uncomfortable for some users.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Don't buy them!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    headphones all ways move, connection sucks. NOT WORTH 150$

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We are sorry to hear that you are not satisfied with our UNDER ARMOUR Sport Wireless Headphones. These headphones are very ear-specific that may fall nor may keep on moving especially if you are using an incorrect enhancers and/or if you wear it incorrectly. Please see the instructions on Quick Start Guide manual or you may visit the link https://www.youtube.com/watch?v=JUHINOLOq1k to show you the proper way to use it, and other options that you may find helpful like contacting our friendly Customer Support Team. JBL