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Customer Ratings & Reviews

$49.99

Customer reviews

Rating 4.5 out of 5 stars with 2672 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the excellent sound quality, long battery life, and overall comfort and fit of the product. They also appreciate its reliable connectivity and fast charging speed. However, some users have noted that the volume levels are a drawback. Additionally, the design of the case makes it difficult to remove the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 2,672 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Just okay

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, but it takes too much work to use them. they also fall out of your ears when you bend down?

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're always looking for ways to improve. For our JBL Vibe Beam, to achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support. JBL

  • Rated 5 out of 5 stars

    JBL

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent recommend to buy. I like it and very useful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Earbuds Sounds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but sound quality isn't that great. People report muffled sound

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    fair price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairly price. It has a fair price and has a nice box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds bestbuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far and I will be able to get it done today

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing ive had 2 pairs of these and they never fail me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a quick gift and the person loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very everything was fine, very happy with the product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Decent but don’t seem durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is decent, they do go pretty far into your ear and for some reason one of them the microphone has stopped working and it has been a little over a month so oh well.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. Let's troubleshoot the issue. Try to connect the earbuds to a different device to determine if the issue lies with the earbuds or the initial device you paired them with. You can also perform a reset by pressing and holding the button on the right earbud for more than 5 seconds while charging. If the issue persists, please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat - Sun: 9:00 am - 5:00 pm (EST) JBL

  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked these up while on sale. Very happy with so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to work and has a nice range of volume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a wonderful product which I completely satisfied.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Just so/so, there are better earbuds out there...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought because these were JBL, they would be excellent. I found that they were not very loud at all. Struggling to hear most of the time and even with the correct size plastic tips, they didn't want to stay in my ears.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      For your JBL Vibe Beam to give you the best audio response, you must create a tight seal within your ear canal. Gently twist the earbud to fit it securely into the shape of your ear, then, continue twisting the earbud into your ear canal to achieve the best seal and secure fit. If you need more help, please contact our Customer Support so we could try other steps. JBL

  • Rated 4 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great does what it should do Bought it for nephew

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good productfor the price it gets all my wants a needs done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m in love

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love what I bought Best Buy is the best I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product AAA excellent product AAA excellent product AAA

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!! Son loves them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing everything is perfect. Son thinks nothing but the best of them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's Not For Me

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not exactly a big fan of wireless earbuds. They just don't feel comfortable to my ears. But this particular earbud was just pretty average overall and the sound was too bass-heavy for my taste.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bought these instead of AirPod pros

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these puppies instead of air pod pros. 100% worth it

    I would recommend this to a friend