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Customer Ratings & Reviews

Your price for this item is $49.99
The comparable value price is $54.95

Customer reviews

Rating 4.5 out of 5 stars with 2620 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 2,620 reviews
  • Rated 3 out of 5 stars

    Save your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say it hurts my ears not a big fan and would not recommend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Worthless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound the same as they cost, it's better to pay extra and buy something better, I bought Technick 80s, believe me, heaven and earth

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get these if you NEVER make phone calls

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio volume is low, but it is okay for playing videos. However, it's mic is just horrible. I've answered several phone calls in my office or a restaurant. They could hardly hear what I said, and I tried to use either one or both, but it's not working.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The highs and mids are ok. The bass is lacking. Not that it was expected to be great I would buy a different pair if I had it to do over

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be good if they stayed in place.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These could be good but I couldn't seem to find the right fitment. I spent more time keeping them from falling out than using them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the greatest quality earbuds! Budget earbuds! Not half the sound as my AirPods. Isn't quite Siri compatible . Headphones take the longest to connect to apple products . But does have a great battery life! One earbuds last 5 hours of nonstop music and being on the phone!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback. Here are some troubleshooting steps that can help you isolate the issue with your JBL Vibe Beam. First, forget/unpair the earbuds to the source device. You can manually connect the source device to the product by selecting the product from your Bluetooth list. Next, you may try to reset it, with both earbuds on, and not charging, tap two times and hold the button on the third tap for more than five seconds. You may need to 'forget' the headphones in Bluetooth settings on your phone/tablet to pair it again. If the issue remains, please contact our customer support for further assistance. JBL

  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right earbud stopped working within a month but the first month they both worked it was great

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Would not connect to my computers

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned them, as I tried everything to connect to two different computers (1 Apple, 1 PC) and could not connect them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mrs.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions are written too small. You need a magnifier to read them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    COULD BE BETTER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ONLY THE LEFT ONE STAYS IN MY EAR. ALSO, WEARING THESE MAKE YOU FEEL AS IF YOU'RE TALKING THROUGH YOUR NOSE.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    They feel like bobos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They feel cheap. The material is very smooth plastic so taking the buds out of the case is difficult. Also the earbuds don’t respond to commands that well and the call quality is horrible. People can’t hear you talking because the background noise is so loud. Spend a few more dollars and get something better.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We're here to help with your JBL Vibe Beam. You can customize on our JBL Headphones App the gesture commands on your unit. To start, connect your unit to your phone. Open the app and then select your unit on the app. Under 'Gestures' settings, you can choose the command you prefer on both earbuds. If you need more help, please contact us. JBL

  • Rated 1 out of 5 stars

    Jbl

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and quality is poor. Volume too low. Difficult staying in ear

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Vibe Beam. We understand that the sound quality of this product didn't exceed your expectations. You may also try connecting your JBL Vibe Beam to our JBL Headphones app, the app will allow you to modify the EQ setting to produce the sound to your preference. On the other hand to achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support. JBL

  • Rated 2 out of 5 stars

    Not what I hoped for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too sensitive and hard to get out of the case without turning them on. Also don’t stay in ears with any of the tips

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Vibe Beam. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. We also recommend considering larger ear tips from third-party sellers. If you need more help, please contact us. JBL

  • Rated 3 out of 5 stars

    Alright for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice earbuds but, not noise canceling. Wasn't for me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst headphones ive used

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these as an alter ative to use when commuting into the office so that I can keep my airpods at home. While walking 30 min to the office, the headphones consistently cut in and out every few seconds. Tbis tesults in the headphones getting out if sync, one will he a second off from the other one which is a bery disproenting experience. Then one of the headphones will play music at 1.5x speed to catch up woth the one ahead. While on the train, audio is out of sync with video on TikTok wnd Youtube. DO NOT BUY.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Did not live up to my expectation.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really shocked that the JBL didn't have the base that I was looking for. It was very mediocre poorly made as well as sound.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    JBL Ear Buds for flights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality ear buds. My only issue was removing from charger case during flight they were not easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear bud review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to get out of the case. Sound is mediocre. Not that impressed, but they work for the gym.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap Price and Sound Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound quality. Almost no bass whatsoever. The statement, “you get what you pay for” has rarely been more accurate. Good for listening to books and podcasts; terrible for music.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for reaching out to us. We're here to help. In order for the headphones to give you the best audio response, you must create a tight seal within your ear canal. If you have accomplished a tight seal, but still feel that the bass is lacking, this might be caused of the sonic quality of your source, depending on what you are listening to, EQ Settings, or Source Device. If you're using an EQ, you may try to turn it off, or if not, try turning it on and boosting the bass. You may also reset the earbuds by turning it on, and not charging, tap two times and hold the button on the third tap for more than 5 seconds. You may need to 'forget' the headphones in Bluetooth settings on your phone/tablet in order to pair it again. If these steps didn't work, for further assistance, please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat - Sun: 9:00 am - 5:00 pm (EST). JBL

  • Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too hard to get out of charging case. Falls out my ear.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. To achieve the best seal and secure fit with our JBL Vibe Beam, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support. JBL

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