Customer Ratings & Reviews
- Model:
- JBLVBEAMBLKAM
- SKU:
- 10433618
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
to a friend
Average
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average not the best sound when talking thru them.
No, I would not recommend this to a friendDoesn't fit in the ear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was little bit big for my ears. So have to return it.
No, I would not recommend this to a friendPoor Sound Quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is around the same mark as a free pair that I received at a trade show. Returned these and purchased beats, which have much better bass and sound quality.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Vibe Beam TWS didn't meet your expectations. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team.
So far so good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Working as expected for price paid.
I would recommend this to a friendLow volume
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theses headphones are horrible. I paired them to my iPhone and they very low in volume
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your feedback on our JBL Vibe Beam. We understand that it didn't meet your expectations. In order for the headphones to give you the best audio response, you must create a tight seal within your ear canal. It is best to try this with all of the provided ear tip sizes until you find the one that accomplishes this most easily. Please also ensure that all the Bluetooth settings are enabled on your device to avoid any issues.
Disappointed with Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disclaimer: This review is for Best Buy in-store experience, not about the product. I purchased this product from Union City store on black friday and didn't open the box until now. When I opened it today the earbuds were missing (someone at the store must have opened the box, picked the earbuds and left the user manual for me to read). So went back to the store and the store manager said it's too late. I understand I was late, but the problem is with the store not tracking theft and us customers have to pay for it. Staying away from best buy for a while, will explore other retailers.
No, I would not recommend this to a friendNo work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don't work well, the battery charges quickly, they only work for about an hour and then you have to keep charging them. I don't know if there is a problem with the charger or the battery.
No, I would not recommend this to a friendProduct returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality poor. Tried the app and the eq did little to improve sound
No, I would not recommend this to a friendNever got them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never got them, and no refund was sent to me. I was looking forward to getting them
No, I would not recommend this to a friendPoor sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will be returning these because the sound quality is terrible. I can’t even enjoy my music even when the volume is all the way up.
No, I would not recommend this to a friendNot as expected
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were ok In the beginning but they weren’t comfortable. I was hoping they would be like AirPods
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. We're here to help with your JBL Vibe Beam. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support.
Returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sounded good, had good bass. Only issue one side would not turn back on. Did not want to sync. Returned
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide feedback on our JBL Vibe Beam. We're always looking for ways to improve. We'll make sure to pass this along to our development team.
Cheap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheapppppppppppppppppppppppppppppppppppppppppppppp
No, I would not recommend this to a friendThe worst JBL product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst earbuds battery dont last if I do a complete charge it wont last at all. If I charge it fully and dont use them the battery died. I already went to the app change settings and its the same thing.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback, our JBL Vibe Beam has up to 32 hours of battery life. This may vary depending on volume and music content. If the speaker doesn't meet the advertised playtime hours even at low to mid-volume levels, there could be a problem with the battery of the unit. Please contact our Customer Support, so we can assist you.
Awful, terrible, meme-tier earbuds.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful, meme-tier headphones. They give you three different size earbuds, and none of them fit. They constantly need to be pushed back into your ears because they slip out as you laugh and smile, and every time you do, the touch controls activate and turn them off or turn the volume up. It's a catch-22 of terribleness, and I regret not buying airpods
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. We hear you about your JBL Vibe Beam. To achieve the secure fit of earbuds to your ears. It is best to angle the ear tip slightly downward and gently twist the earbud to fit it securely. In addition, you can try to use our JBL Headphones App to check the touch controls of your JBL Vibe Beam and navigate your own desired mode and volume level. If you need further assistance, please contact our customer support at (800) 336-4525 / Mon - Fri: 9:00 am - 11:00 pm (ET) Sat-Sun: 9:00 am - 5:00 pm (ET).
Not the best
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They only lasted 6 months before they stopped working.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. We're always looking for ways to improve. For our JBL Vibe Beam, we recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. If the issue still persists, please contact our customer support.
Worst Earbuds Ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the worst earbuds I have ever owned and I previously used some crappy earbuds from Amazon. The earbud moves around in the case so it doesnt charge and connects to your phone randomly. I would not waste your money on this.
No, I would not recommend this to a friendHighly Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't care for these. Person on the other end always says there's static. My last pair were perfect. I'll be purchasing another pair soon because aren't it.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're here to help with your JBL Vibe Beam. Please try connecting the earbuds to other devices and see if the issue remains. Also, see if it happens when you're in an area with less noise. If you need more help, please contact JBL Customer Support so we can assist you.
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset is garbage. Nice quality as far as durability but the sound is truly garbage.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for bringing this to our attention. We would like to know more about what happened to your JBL Vibe Beam and contact our customer support so we can assist you further with your concern.
Fitting
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its akward shape ,makes it not comfortable to wear and falls all the time
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your Inquiry. For our JBL Vibe Beam, to achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support.