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Customer reviews

Rating 4.5 out of 5 stars with 2653 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

There aren't enough negative mentions yet.
89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 2,653 reviews
  • Rated 2 out of 5 stars

    Battery problems

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 6 months not charge any more, but previous months work perfectly

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're here to help with your JBL Vibe Beam. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back in the case. If you need more help, please contact our customer support for assistance. JBL

  • Rated 1 out of 5 stars

    JBL HEADPHONES

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase. Very convenient and comfortable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TRASHHH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so trash its not even funny, i also never write reviews but these are so bad. dont even waste ur money. Even with 3 sizes of ear tips to choose from its still going to slip out and not fit. Dont waste ur money stick with apple product imo.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is garbage. Nice quality as far as durability but the sound is truly garbage.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. We would like to know more about what happened to your JBL Vibe Beam and contact our customer support so we can assist you further with your concern. JBL

  • Rated 2 out of 5 stars

    None

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. Would not recommend to anyone. I wish someone would have told me before the purchase.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for sharing your feedback on our JBL Vibe Beam. We value your input, and we'll make sure to forward your feedback to the appropriate team. JBL

  • Rated 2 out of 5 stars

    Dissatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so great. Charging light stop working. But other than that they're great.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for reaching out. With TWS ear buds, charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, ear wax, etc.
      These issues can be resolved by cleaning the contact points on the earbuds and charging case. If you need more help please contact our customer support. JBL

  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the greatest battery life. Also its only been a few months and they are already behaving funny

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback. We're sorry to hear that it didn't meet your expectations. We're always looking for ways to improve and we'll make sure to share your feedback with the appropriate team. JBL

  • Rated 2 out of 5 stars

    Mic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic picks up too much background noise. ......

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL Earbuds: Your Ultimate Sound Companion

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a pair of JBL Earbuds, and I couldn't be happier with my purchase. These earbuds have exceeded my expectations in several key areas, making them a fantastic addition to my daily life. First and foremost, the sound quality is exceptional. The JBL Earbuds deliver rich, clear audio with deep bass and crisp highs. Whether I'm listening to music, watching movies, or taking calls, the audio quality is consistently impressive. The noise isolation is also outstanding, allowing me to immerse myself in my music without being distracted by external sounds. Comfort is another area where these earbuds shine. They come with multiple ear tip options, ensuring a secure and comfortable fit for extended periods of use. I've worn them during long flights, workouts, and while working from home, and they've remained comfortable throughout. They're also compact and lightweight, making them easy to carry around and comfortable to wear for extended periods. The battery life is excellent. I can use the JBL Earbuds for hours on end without needing to recharge them. The convenient charging case provides extra power when I'm on the go, and it's easy to monitor the battery status through the indicator lights on the case. The touch controls are intuitive and responsive, allowing me to play/pause music, answer calls, adjust volume, and activate voice assistants with a simple tap or swipe. The Bluetooth connectivity is strong and reliable, and I haven't experienced any dropouts during use. One feature that I particularly appreciate is the water and sweat resistance, making these earbuds a great companion for workouts and outdoor activities. I don't have to worry about damaging them when I'm working up a sweat or caught in the rain.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Jbl earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good at the beginning. Now 4 months later and they die right away and dont hold charge.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Vibe Beam. With TWS earbuds, charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, ear wax, etc. These issues can be resolved by cleaning the contact points on the earbuds and charging case. If you need more help, please contact our customer support. JBL

  • Rated 2 out of 5 stars

    Maybe, if they fit your ears.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to like them but they fell out of my ears regardless of which silicone tip I used.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. You may check with other third-party sellers like BestBuy for other generic sizes of ear tips that may fit your ears. You may also check our On-Ear and Over-Ear headphones if our earbuds don't fit. JBL

  • Rated 2 out of 5 stars

    Eh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fall out easily, you adjust them and pause the music

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too cold to go out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is terrible if you want to enjoy music, and is hard to get them out of their case I know is no the top tier product , you get what you pay for it

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Vibe Beam. We understand that the sound quality of this product didn't meet your expectations. The JBL Vibe Beam is compatible with our JBL Headphones app, which allows you to modify the EQ settings to customize the sound to your preference JBL

  • Rated 2 out of 5 stars

    Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is not good, sounds like a cheaper brand , also fit is very uncomfortable even if you change the tips

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      For your JBL Vibe Beam to give you the best audio response, you must create a tight seal within your ear canal. Gently twist the earbud to fit it securely into the shape of your ear, then, continue twisting the earbud into your ear canal to achieve the best seal and secure fit. If you need more help, please contact our Customer Support so we could try other steps. JBL

  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds like airplanes headphones. Not for me so I returned them

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Vibe Beam. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support. JBL

  • Rated 1 out of 5 stars

    right air peice stopped workiong properly

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the airbuds worked for 3 months and then the right air peice started making problems and hardly gives out any sound

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was ok . I have had better wireless ear phone,

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're always looking for ways to improve our products. Thanks for the feedback. We'll make sure to pass this along to our development team. JBL

  • Rated 2 out of 5 stars

    Falling out

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps falling off my ears and the music breaks up constantly

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your inquiry. To achieve the best seal and secure fit with our JBL Vibe Beam TWS, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support. JBL

  • Rated 1 out of 5 stars

    Poor design quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just had these earbuds for not even a whole week. Usually I don’t use these silicone tipped earbuds, but I wanted to try JBL since they are a good brand. Last night I used them and this morning I woke up to my right ear not having enough sound clarity. Don’t buy these ear buds if you want to hear clearly again.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback on our JBL Vibe Beam. We understand that it didn't meet your expectations. Please know that this product comes with a one-year warranty excluding damage resulting from abuse, accidents, modifications, or other causes that are not defects in materials and workmanship (loss or theft). You may return the unit to the point of purchase while it is still within the return window. JBL

  • Rated 2 out of 5 stars

    You get what you pay for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. They don’t connect continuously, sound quality below average

    No, I would not recommend this to a friend