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Customer reviews

Rating 4.5 out of 5 stars with 2672 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers consistently note the Vibe Beam True Wireless Earbuds for their impressive sound quality and great battery life. Many also appreciate the comfortable fit and excellent connectivity. However, some customers have expressed concerns about the volume and the case design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 2,672 reviews
  • Rated 5 out of 5 stars

    JBL Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones would highly recommend buying them

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Needs improvements

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok but needs more volume plus the phone connection wasn’t steady.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback, if you're experiencing unstable connection with our JBL Vibe Beam. We recommend connecting it on other devices to see if the issue will still persist, if it does we recommend resetting the unit to factory default. With both earbuds on, and not charging, tap two times and hold the button on the third tap for more than 5 seconds.

      You may need to 'forget' the headphones in Bluetooth settings on your phone/tablet in order to pair it again. On the other hand our JBL Vibe Beam is compatible with our JBL Headphones app, the app allows you to modify the EQ settings to produce the sound to your preference. JBL

  • Rated 3 out of 5 stars

    Main

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was amazing… but could have better base

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price. I like how it has an equalizer option in the app.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price i think its wonderful deal .I would highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! They're great! Totally cool and neat exactly as described

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My queens headset.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is Christmas present. I can't wait til my daughter opens this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be 5 stars if they were just a little more comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes time to fit in your ear probably. Good overall quilty

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Earbud died

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is pretty good especially considering the cost. My only problem is the left ear but died within 3-4 months. I would not buy these again. Would rather pay more and have something that lasts.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. We suggest cleaning the contact pins on the case and left earbud using a cotton swab with alcohol. These pins can be sensitive to dust. Please make sure to dry the pins before placing them back on the case. If the issue persists, please be informed that all our products come with a one-year warranty. To file a claim and assist you with the replacement, please contact our customer support at (877) 871-6755 / Mon - Fri: 9:00 am - 11:00 pm (ET) Sat-Sun: 9:00 am - 5:00 pm (ET). JBL

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very good, I really like its features, it is very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps the buds a little better camouflaged and less distracting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good excellent voice amazing looks must recommend everyone to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Idk why i have to type so much in a requirement for a review…

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headphones would definitely recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to other JBL ear buds, these are on the lower end. Good for phone conservations but do not recommend for listening to music.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ear pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are OK. I wish I couls increase that Volume more.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Uber easy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and work quite well! Good deal for especially for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and I am happy with it will recommend it too others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for it's price. I just wanted a cheap pair of bluetooth earphones for working out

    I would recommend this to a friend