Customer Ratings & Reviews
- Model:
- JBLVBEAMBLKAM
- SKU:
- 6533939
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers consistently note the Vibe Beam True Wireless Earbuds for their impressive sound quality and great battery life. Many also appreciate the comfortable fit and excellent connectivity. However, some customers have expressed concerns about the volume and the case design.
This summary was generated by AI based on customer reviews.
Dissatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so great. Charging light stop working. But other than that they're great.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for reaching out. With TWS ear buds, charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, ear wax, etc.
These issues can be resolved by cleaning the contact points on the earbuds and charging case. If you need more help please contact our customer support.
TRASHHH
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so trash its not even funny, i also never write reviews but these are so bad. dont even waste ur money. Even with 3 sizes of ear tips to choose from its still going to slip out and not fit. Dont waste ur money stick with apple product imo.
No, I would not recommend this to a friendNever got them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never got them, and no refund was sent to me. I was looking forward to getting them
No, I would not recommend this to a friendJBL Earbuds: Your Ultimate Sound Companion
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased a pair of JBL Earbuds, and I couldn't be happier with my purchase. These earbuds have exceeded my expectations in several key areas, making them a fantastic addition to my daily life. First and foremost, the sound quality is exceptional. The JBL Earbuds deliver rich, clear audio with deep bass and crisp highs. Whether I'm listening to music, watching movies, or taking calls, the audio quality is consistently impressive. The noise isolation is also outstanding, allowing me to immerse myself in my music without being distracted by external sounds. Comfort is another area where these earbuds shine. They come with multiple ear tip options, ensuring a secure and comfortable fit for extended periods of use. I've worn them during long flights, workouts, and while working from home, and they've remained comfortable throughout. They're also compact and lightweight, making them easy to carry around and comfortable to wear for extended periods. The battery life is excellent. I can use the JBL Earbuds for hours on end without needing to recharge them. The convenient charging case provides extra power when I'm on the go, and it's easy to monitor the battery status through the indicator lights on the case. The touch controls are intuitive and responsive, allowing me to play/pause music, answer calls, adjust volume, and activate voice assistants with a simple tap or swipe. The Bluetooth connectivity is strong and reliable, and I haven't experienced any dropouts during use. One feature that I particularly appreciate is the water and sweat resistance, making these earbuds a great companion for workouts and outdoor activities. I don't have to worry about damaging them when I'm working up a sweat or caught in the rain.
I would recommend this to a friendProduct returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality poor. Tried the app and the eq did little to improve sound
No, I would not recommend this to a friendMic
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mic picks up too much background noise. ......
No, I would not recommend this to a friendOne earphone stopped working within a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t last for a year too. One of the earphone is dead already and it already passed the warranty period now. Expected this JBL product to be of better quality. Waste of money.
No, I would not recommend this to a friendJbl earbuds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good at the beginning. Now 4 months later and they die right away and dont hold charge.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're here to help with your JBL Vibe Beam. With TWS earbuds, charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, ear wax, etc. These issues can be resolved by cleaning the contact points on the earbuds and charging case. If you need more help, please contact our customer support.
Maybe, if they fit your ears.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to like them but they fell out of my ears regardless of which silicone tip I used.
I would recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. You may check with other third-party sellers like BestBuy for other generic sizes of ear tips that may fit your ears. You may also check our On-Ear and Over-Ear headphones if our earbuds don't fit.
Eh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fall out easily, you adjust them and pause the music
No, I would not recommend this to a friendGarbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset is garbage. Nice quality as far as durability but the sound is truly garbage.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for bringing this to our attention. We would like to know more about what happened to your JBL Vibe Beam and contact our customer support so we can assist you further with your concern.
Sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is not good, sounds like a cheaper brand , also fit is very uncomfortable even if you change the tips
No, I would not recommend this to a friendBrand response from JBL Support
Posted .For your JBL Vibe Beam to give you the best audio response, you must create a tight seal within your ear canal. Gently twist the earbud to fit it securely into the shape of your ear, then, continue twisting the earbud into your ear canal to achieve the best seal and secure fit. If you need more help, please contact our Customer Support so we could try other steps.
Not for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds like airplanes headphones. Not for me so I returned them
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback on our JBL Vibe Beam. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support.
Poor design quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just had these earbuds for not even a whole week. Usually I don’t use these silicone tipped earbuds, but I wanted to try JBL since they are a good brand. Last night I used them and this morning I woke up to my right ear not having enough sound clarity. Don’t buy these ear buds if you want to hear clearly again.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your feedback on our JBL Vibe Beam. We understand that it didn't meet your expectations. Please know that this product comes with a one-year warranty excluding damage resulting from abuse, accidents, modifications, or other causes that are not defects in materials and workmanship (loss or theft). You may return the unit to the point of purchase while it is still within the return window.
Too cold to go out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is terrible if you want to enjoy music, and is hard to get them out of their case I know is no the top tier product , you get what you pay for it
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback on our JBL Vibe Beam. We understand that the sound quality of this product didn't meet your expectations. The JBL Vibe Beam is compatible with our JBL Headphones app, which allows you to modify the EQ settings to customize the sound to your preference
Falling out
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps falling off my ears and the music breaks up constantly
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your inquiry. To achieve the best seal and secure fit with our JBL Vibe Beam TWS, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support.
Ok sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was ok . I have had better wireless ear phone,
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're always looking for ways to improve our products. Thanks for the feedback. We'll make sure to pass this along to our development team.
You get what you pay for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. They don’t connect continuously, sound quality below average
No, I would not recommend this to a friendWon't charge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They won't charge no matter what we do. Do not recommend.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. If the charging case is not charging, try to use a different charger or outlet, and clean the charging port if there is a speck of dirt if necessary. If the buds are not charging, we advise cleaning the contact points on the earbuds and charging case. If you need further assistance, you may contact our customer support at (877) 871-6755 / Mon - Fri: 9:00 am - 11:00 pm (ET) Sat-Sun: 9:00 am - 5:00 pm (ET)
Not for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not want to connect to my iPhone and the earbuds hurt my ears.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're here to help with your JBL Vibe Beam. Please make sure that the earbuds are no longer connected to other source devices. We also recommend performing a reset to bring the earbuds back to their factory settings. Here’s how: while holding the earbuds, tap the touch control two times and hold the button on the third tap for more than 5 seconds. This restores factory defaults. (Please note that charging must take place for the reset to work.) It may also be necessary to remove or forget the earbuds from the list of paired devices to pair again. Please contact our customer support if you need additional assistance.