Customer Ratings & Reviews
- Model:
- JBLVBEAMWHTAM
- SKU:
- 12375214
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
to a friend
Stopped working
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds worked so great, until one of them stopped working. I troubleshooted with tons of online forums, took all the advice and cannot get one of them to work. Had them for 3 months.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback, we’re here to help you with your JBL Vibe Beam. TWS ear buds, charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, ear wax, etc. Please clean the contact points of your earbuds and the charging case to resolve the issue. For further assistance, please feel free to contact our customer support.
Could be good if they stayed in place.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These could be good but I couldn't seem to find the right fitment. I spent more time keeping them from falling out than using them.
I would recommend this to a friendNot the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the greatest quality earbuds! Budget earbuds! Not half the sound as my AirPods. Isn't quite Siri compatible . Headphones take the longest to connect to apple products . But does have a great battery life! One earbuds last 5 hours of nonstop music and being on the phone!
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback. Here are some troubleshooting steps that can help you isolate the issue with your JBL Vibe Beam. First, forget/unpair the earbuds to the source device. You can manually connect the source device to the product by selecting the product from your Bluetooth list. Next, you may try to reset it, with both earbuds on, and not charging, tap two times and hold the button on the third tap for more than five seconds. You may need to 'forget' the headphones in Bluetooth settings on your phone/tablet to pair it again. If the issue remains, please contact our customer support for further assistance.
Not the JBL you expect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound does not meet the JBL name. Even downloading the app and adjusting the equalizer its just not great sound. Weird charging case with getting the buds out too. 2 stars better than some bargain buds but I can’t believe they even have the JBL name
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback on our JBL Vibe Beam. We understand that the sound quality of this product didn't exceed your expectations. We value your feedback in helping us improve and provide an exceptional user experience. We'll make sure to share your feedback with the appropriate team.
Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good as a gift for people in a budget . zdm
I would recommend this to a friendSave your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say it hurts my ears not a big fan and would not recommend.
No, I would not recommend this to a friendWould not connect to my computers
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned them, as I tried everything to connect to two different computers (1 Apple, 1 PC) and could not connect them.
No, I would not recommend this to a friendCOULD BE BETTER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ONLY THE LEFT ONE STAYS IN MY EAR. ALSO, WEARING THESE MAKE YOU FEEL AS IF YOU'RE TALKING THROUGH YOUR NOSE.
No, I would not recommend this to a friendOkay
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right earbud stopped working within a month but the first month they both worked it was great
No, I would not recommend this to a friendDid not live up to my expectation.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really shocked that the JBL didn't have the base that I was looking for. It was very mediocre poorly made as well as sound.
No, I would not recommend this to a friendMrs.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Instructions are written too small. You need a magnifier to read them.
No, I would not recommend this to a friendThey feel like bobos
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They feel cheap. The material is very smooth plastic so taking the buds out of the case is difficult. Also the earbuds don’t respond to commands that well and the call quality is horrible. People can’t hear you talking because the background noise is so loud. Spend a few more dollars and get something better.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your feedback. We're here to help with your JBL Vibe Beam. You can customize on our JBL Headphones App the gesture commands on your unit. To start, connect your unit to your phone. Open the app and then select your unit on the app. Under 'Gestures' settings, you can choose the command you prefer on both earbuds. If you need more help, please contact us.
Ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall very good. However, wore them on a plane and didn't block out enough background noise so made it hard to hear the movie.
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback. Our JBL Vibe Beam TWS doesn't have the Active Noise Cancelling feature. We recommend our Tune 130NC TWS, Tune 230NC TWS, and JBL Reflect Mini NC as these earbuds have a noise-canceling feature.
Get these if you NEVER make phone calls
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio volume is low, but it is okay for playing videos. However, it's mic is just horrible. I've answered several phone calls in my office or a restaurant. They could hardly hear what I said, and I tried to use either one or both, but it's not working.
No, I would not recommend this to a friendJBL Ear Buds for flights
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality ear buds. My only issue was removing from charger case during flight they were not easy.
I would recommend this to a friendGood enough for backups..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these as backups. They work fine but the sound is kind of muffled but wasn't really expecting the best at this price.
I would recommend this to a friendCheap Price and Sound Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound quality. Almost no bass whatsoever. The statement, “you get what you pay for” has rarely been more accurate. Good for listening to books and podcasts; terrible for music.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for reaching out to us. We're here to help. In order for the headphones to give you the best audio response, you must create a tight seal within your ear canal. If you have accomplished a tight seal, but still feel that the bass is lacking, this might be caused of the sonic quality of your source, depending on what you are listening to, EQ Settings, or Source Device. If you're using an EQ, you may try to turn it off, or if not, try turning it on and boosting the bass. You may also reset the earbuds by turning it on, and not charging, tap two times and hold the button on the third tap for more than 5 seconds. You may need to 'forget' the headphones in Bluetooth settings on your phone/tablet in order to pair it again. If these steps didn't work, for further assistance, please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat - Sun: 9:00 am - 5:00 pm (EST).
Ear bud review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to get out of the case. Sound is mediocre. Not that impressed, but they work for the gym.
I would recommend this to a friendAlright for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice earbuds but, not noise canceling. Wasn't for me
No, I would not recommend this to a friendOk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too hard to get out of charging case. Falls out my ear.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. To achieve the best seal and secure fit with our JBL Vibe Beam, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support.