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Customer Ratings & Reviews

Model:
JBLVBEAMWHTAM
SKU:
12375214
$54.95

Customer reviews

Rating 4.5 out of 5 stars with 2664 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,664 reviews
  • Rated 3 out of 5 stars

    Ok product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok for the price but earbuds stick out too much. Too much noise can be heard from other end of the phone call

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your time in providing feedback on our JBL Vibe Beam. This product comes with three different sizes of ear tips that you can choose from. Selecting the right ear tips may help you securely fit them into your ear and prevent the earbuds from protruding. Since the earbuds only produce a sound depending on what the other phone call receives on its mic input, it is likely to be the microphone's input sensitivity settings from the other phone causing it to receive unfiltered background noise. JBL

  • Rated 3 out of 5 stars

    JBL headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There Ok. I'll keep them for when I have to use them. I expected more from JBL but O well

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Unless music is all you do. Not for calls.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal sound but phone calls are completely useless and even dictation (speech to text) is not even remotely correct.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Vibe Beam. Please try connecting it to another source device and see if the issue remains. Make sure that the call is enabled on the Bluetooth settings. If you need more help, please contact JBL customer support so we can assist you. JBL

  • Rated 3 out of 5 stars

    Average Wireless headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Headphone but not good to take calls (mic is not working as I expected)

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple is better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did the trick but not as smooth and smart as apple

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad but not the greatest either

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best sounding but not bad for the price to be honest.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably would not buy these again. This is my fifty characters for your freaking review

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst headphones ive used

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these as an alter ative to use when commuting into the office so that I can keep my airpods at home. While walking 30 min to the office, the headphones consistently cut in and out every few seconds. Tbis tesults in the headphones getting out if sync, one will he a second off from the other one which is a bery disproenting experience. Then one of the headphones will play music at 1.5x speed to catch up woth the one ahead. While on the train, audio is out of sync with video on TikTok wnd Youtube. DO NOT BUY.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    3/5 - you get what you pay for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Average and does the job. Good for what you pay.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I hoped for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too sensitive and hard to get out of the case without turning them on. Also don’t stay in ears with any of the tips

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Vibe Beam. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. We also recommend considering larger ear tips from third-party sellers. If you need more help, please contact us. JBL

  • Rated 3 out of 5 stars

    JBL earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work pretty good but noise canceling could be better !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Jbl

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and quality is poor. Volume too low. Difficult staying in ear

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Vibe Beam. We understand that the sound quality of this product didn't exceed your expectations. You may also try connecting your JBL Vibe Beam to our JBL Headphones app, the app will allow you to modify the EQ setting to produce the sound to your preference. On the other hand to achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support. JBL

  • Rated 2 out of 5 stars

    Nope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure where all the good reviews are coming from. Yes I’m spoiled by apple airpods but I’ve had cheaper headphones give better sound. On pc it was horrible on my iPhone is was not good; better than nothing but took it back few hours later.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There ok o ly con is they fall out your ear and if your not careful you can loose it easily

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Price worthy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You perfectly get what you pay for. It's a decent earbuds

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are junk. The left side speaker blew out in 3 months and I dont even listen at high volume

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for the feedback. If you’re using an equalizer (EQ) to boost certain frequencies, it can have the same effect as increasing the volume. Try turning the EQ off. If the sound no longer distorts with the EQ disabled, the speaker isn’t damaged—the EQ settings just need to be adjusted to prevent distortion and potential damage. You may also try to connect the earbuds to your other source device. If it still has the same issue, you may proceed to reset your unit. With both earbuds on and not charging, press either the left or right earbud three (3) times then hold it on the third tap for 5 seconds. Once done, put back both earbuds inside the charging case for 10 seconds while the lid is closed. You may need to forget the headphones in your device’s Bluetooth settings and pair them again. If the issue persists, please contact us directly. JBL

  • Rated 3 out of 5 stars

    Amun1285

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need more noise cancelling added but a good choice for the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    basic wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not the best comfortability. you get what you pay for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds didn't block all the noise while outside.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply trash unfortunately, used it only about 30 times and the right earbud stopped working. Sound is sub-par and the fit is lousy despite trying the different plugs included. Cheap but not worth it in the end.

    No, I would not recommend this to a friend