Customer Ratings & Reviews
- Model:
- JBLVBEAMWHTAM
- SKU:
- 12375214
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
to a friend
Good earbuds bad usb-c port
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these and the sound is good, however the usb-c charging port broke for both, I returned it.
No, I would not recommend this to a friendLong Lasting Discomfort
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is great, but these ear buds are EXTREMELY uncomfortable. I would not recommend.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. We're always looking for ways to improve. For our JBL Vibe Beam, to achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support.
Not sure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed- the do not fit my ears, they keep falling out.
I would recommend this to a friendAverage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average not the best sound when talking thru them.
No, I would not recommend this to a friendDoesn't fit in the ear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was little bit big for my ears. So have to return it.
No, I would not recommend this to a friendSo far so good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Working as expected for price paid.
I would recommend this to a friendPoor Sound Quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is around the same mark as a free pair that I received at a trade show. Returned these and purchased beats, which have much better bass and sound quality.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Vibe Beam TWS didn't meet your expectations. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team.
Wont turn on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My earbuds are 3 mounths old and the right one will not turn on or charge. Up till that point they were great.
No, I would not recommend this to a friendNot JBL wuality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap. Tinny sound. Returned a day later. Poor quality from a good sound brand. Maybe too entry level. Apple ear pods much better.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. We understand that our JBL Vibe Beam didn't meet your expectations. We're always looking for ways to improve and we'll make sure to share your feedback to the appropriate team. If you need more help, please contact JBL Custome Support so we can assist you.
Low volume
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theses headphones are horrible. I paired them to my iPhone and they very low in volume
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your feedback on our JBL Vibe Beam. We understand that it didn't meet your expectations. In order for the headphones to give you the best audio response, you must create a tight seal within your ear canal. It is best to try this with all of the provided ear tip sizes until you find the one that accomplishes this most easily. Please also ensure that all the Bluetooth settings are enabled on your device to avoid any issues.
Disappointed with Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disclaimer: This review is for Best Buy in-store experience, not about the product. I purchased this product from Union City store on black friday and didn't open the box until now. When I opened it today the earbuds were missing (someone at the store must have opened the box, picked the earbuds and left the user manual for me to read). So went back to the store and the store manager said it's too late. I understand I was late, but the problem is with the store not tracking theft and us customers have to pay for it. Staying away from best buy for a while, will explore other retailers.
No, I would not recommend this to a friendDon’t waste your money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 32 hour battery life is a blatant lie and scam. I have to charge these headphones every night and I’ve only had them for three months. The charging case is constantly draining, and when it dies it automatically turns on the headphones so they die as well. Worst pair of headphones I’ve ever owned.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback, our JBL Vibe Beam has up to 32 hours of battery life. This may vary depending on volume and music content. If the speaker doesn't meet the advertised playtime hours even at low to mid-volume levels, there could be a problem with the battery of the unit. Please contact our Customer Support, so we can assist you.
Returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sounded good, had good bass. Only issue one side would not turn back on. Did not want to sync. Returned
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide feedback on our JBL Vibe Beam. We're always looking for ways to improve. We'll make sure to pass this along to our development team.
Not as expected
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were ok In the beginning but they weren’t comfortable. I was hoping they would be like AirPods
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. We're here to help with your JBL Vibe Beam. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support.
Awful, terrible, meme-tier earbuds.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful, meme-tier headphones. They give you three different size earbuds, and none of them fit. They constantly need to be pushed back into your ears because they slip out as you laugh and smile, and every time you do, the touch controls activate and turn them off or turn the volume up. It's a catch-22 of terribleness, and I regret not buying airpods
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. We hear you about your JBL Vibe Beam. To achieve the secure fit of earbuds to your ears. It is best to angle the ear tip slightly downward and gently twist the earbud to fit it securely. In addition, you can try to use our JBL Headphones App to check the touch controls of your JBL Vibe Beam and navigate your own desired mode and volume level. If you need further assistance, please contact our customer support at (800) 336-4525 / Mon - Fri: 9:00 am - 11:00 pm (ET) Sat-Sun: 9:00 am - 5:00 pm (ET).
Highly Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't care for these. Person on the other end always says there's static. My last pair were perfect. I'll be purchasing another pair soon because aren't it.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're here to help with your JBL Vibe Beam. Please try connecting the earbuds to other devices and see if the issue remains. Also, see if it happens when you're in an area with less noise. If you need more help, please contact JBL Customer Support so we can assist you.
No work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don't work well, the battery charges quickly, they only work for about an hour and then you have to keep charging them. I don't know if there is a problem with the charger or the battery.
No, I would not recommend this to a friendCheap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheapppppppppppppppppppppppppppppppppppppppppppppp
No, I would not recommend this to a friendJbl earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never even could figure out how to use. Would not recommend.
No, I would not recommend this to a friendPoor sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will be returning these because the sound quality is terrible. I can’t even enjoy my music even when the volume is all the way up.
No, I would not recommend this to a friend