Customer Ratings & Reviews
- Model:
- JBLVBEAMWHTAM
- SKU:
- 12375214
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
to a friend
Ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound wasn’t bad, I had issues with blue tooth. Returned
No, I would not recommend this to a friendKeep falling down.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound but don’t fit my ears and keep falling with every head movement. I cannot imagine jogging with them.
No, I would not recommend this to a friendA waste of time and money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never been able to been able to get these to function. They're a waste of time and money.
No, I would not recommend this to a friendSr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Won’t stay charged. Sorry item. Worse item I ever purchased from JBL. Will not purchase again.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. We're always looking for ways to improve. For our JBL Vibe Beam, we recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. If the issue still persists, please contact our customer support.
Poor call quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disconnects all the time during calls, and the voice isolation feature does not work during calls.
No, I would not recommend this to a friendUncomfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wont fit in my ears properly and fall out often why?
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. We're always looking for ways to improve. For our JBL Vibe Beam, to achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support.
Not worth it
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Trying these out and I was disappointed with the app, I like a lot of bass and when I punched up the bass it sounded very muddy and no definition. Samsung you need to do better since you own the company. I returned them the next day.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your time in providing your feedback on our JBL Vibe Beam. We understand that this product didn't meet your expectations. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team.
Cheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Girlfriend dropped one of the ear buds and now it won't work. Pretty disappointed in JBL for this one, most of their products I have purchased work great and are still working.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you for sharing your feedback on our JBL Vibe Beam. We want to ensure you get the most out of our products. We'd like to work with you directly to address the issues you're experiencing with your earbuds. Please reach out to our Customer Support for further assistance.
Would love tio review but didnot recieve
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fedex said item undeliverable because its damaged. Best Buy not replacing product in timely manner. Poor customer service!
I would recommend this to a friendNo
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good quality! It was difficult to hear and the buds are to wide for my ears.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. In order for our JBL Vibe Beam to give you the best audio response, you must create a tight seal within your ear canal. First, try to angle the ear tip slightly downward to make it easier to insert into your ear canal then gently twist the earbud to fit it securely into the shape of your ear. It is best to try this with all of the provided ear tip sizes until you find the one that accomplishes this most easily. For further assistance, please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat-S: 9:00 am - 5:00 pm (EST).
Ear buds
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working and won't charge. This was a waste of money.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. We're always looking for ways to improve. For our JBL Vibe Beam, we recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. If the issue still persists, please contact our customer support.
Ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color was wrong. white was selection. Online order delayed over 6 days
No, I would not recommend this to a friendDoes not hold a charge
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Does not charge all the way and does not hold the charge it does get. I would not buy this product nor recommend to a friend
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback. If the charging case is not charging, try to use a different outlet or adapter, and clean the charging port if there is a speck of dirt if necessary. If the buds are not charging, we advise cleaning the contact points on the earbuds and charging case and see if it will charge. If the issue persists, please be informed that all our products come with a one-year warranty. To file a claim and assist you with the replacement, please contact us at (877) 871-6755 / Mon - Fri: 9:00 am - 11:00 pm (ET) Sat-Sun: 9:00 am - 5:00 pm (ET).
Bad build quality and doest fit well to the ears
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad build quality and doest fit well to the ears as the pods are so big
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your inquiry. Our JBL Vibe Beam comes with 3 sizes of eartips. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support.
Earbuds lost
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I opened them and fell out, and when I looked for them, I couldn’t find. I have everything except the earbuds with the black case. I wasted 40 dollars. Not very happy.
No, I would not recommend this to a friendThey suck
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No bass, clarity sucks. Quiete disappointed. My Raycons are 100% better.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your feedback. For your JBL Vibe Beam to give you the best audio response, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal to achieve the best seal and secure fit. We also recommend connecting the headphones to a different device (phone/tablet/music player) to see if it fixes the problem. If you need more help, please contact our customer support.
You get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok if you want inexpensive earbuds. They sound inexpensive.
No, I would not recommend this to a friendPoor audio quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible audio quality. The background noise is louder than the person you talk to.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. We're here to help with your JBL Vibe Beam. Please ensure that your unit and your device are within 10m of each other and that there is a clear line of sight between them. If you need more help, please contact us.
Poor Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. sorry, but true. pove JBL but these things are so low quality. from sound to the case.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback, we're always looking for ways to improve. Our JBL Vibe Beam is compatible with our JBL Headphone App, you can use the app to modify the sound based on your preference via Equalizer settings. If you need more help, please contact us.
Horrible Ear Buds!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont care what I did but these will not stay in my ears and keep slipping put. The audio isn’t good either. Will be returning these!
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for bringing this to our attention. We're here to help. Our JBL Vibe Beam comes with a different sizes of ear tips that you can try to see which best fits with your ear. In order for the headphones to give you the best audio response, you must create a tight seal within your ear canal. For us to try further troubleshooting, please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat - Sun: 9:00 am - 5:00 pm (EST)