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Customer Ratings & Reviews

Model:
JBLVBEAMWHTAM
SKU:
6533942
Your price for this item is $54.95

Customer reviews

Rating 4.5 out of 5 stars with 2624 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the Vibe Beam True Wireless Earbuds - 2023, particularly the sound quality and battery life. Many also praise the comfortable fit and reliable connectivity. However, some customers have expressed concerns about the volume and the case design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 2,624 reviews
  • Rated 5 out of 5 stars

    JBL - Auriculares inalámbricos Vibe Beam True - Ne

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product it is great ear JBL - **********Vibe Beam True -

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL ear buds.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This buds are whar I was looking for my wife. She loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good…………… …………… …………… …………… …………… …………… …………… ……………

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kordian

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best money can buy. Assisted by caring associate. Awsome

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds worked so great, until one of them stopped working. I troubleshooted with tons of online forums, took all the advice and cannot get one of them to work. Had them for 3 months.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback, we’re here to help you with your JBL Vibe Beam. TWS ear buds, charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, ear wax, etc. Please clean the contact points of your earbuds and the charging case to resolve the issue. For further assistance, please feel free to contact our customer support. JBL

  • Rated 2 out of 5 stars

    A JBL miss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several JBL products and was hoping to add this piece to the collection... clip4, soundbar, etc. This product lacked any real audio quality. Setup and instructions all were aok. JBL, rethink this option.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Vibe Beam. We understand that the sound quality of this product didn't exceed your expectations. You may also try connecting your JBL Vibe Beam to our JBL Headphones app, the app will allow you to modify the EQ setting to produce the sound to your preference. JBL

  • Rated 5 out of 5 stars

    Get them!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have every feature I wanted and work great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I bought these product at a reasonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy from Best Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my in laws and she loves them thnx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hand phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That is a very great product I love the handphone love

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Easy to lose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is really clear and loud enough to hear. The only thing that I don’t like is so easy to lose. They are always falling out of my ears.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. Our JBL Vibe Beam comes with three different sizes of ear tips that you may try to find the most comfortable fit in your ear. If you need more help, please contact JBL customer support. JBL

  • Rated 5 out of 5 stars

    Sweet!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I pick I got the great help that I need

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The wireless range is not more than 30.ft

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless range is.not 800ft as it is described in the specification. The connection will be disturbed after 30 ft range.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    For the moment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work for what I need but have a hard time keeping them in my ears.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wont turn on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My earbuds are 3 mounths old and the right one will not turn on or charge. Up till that point they were great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good value, Bad Earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works great, when they work. From the beginning, I've had issues with one earbud being louder than the other one. I thought that's how they were made. So, I blew it off. Plus, the charging case doesn't flip up fully, so my fat fingers have a hard time getting them out without them slipping out of my hand and falling somewhere. The last issue I have with these is that even though the directions say the earbuds turn off when put in the case, that was true in the beginning. Now my earbuds frequently stay connected to my phone even in the case. This causes the battery to be frequently low or dead even though they are in the case. Oh, and did I mention the earbuds are hard to put in? The earbuds fit me best upside down which defeats the purpose of having a microphone, the main reason I bought these after they were recommended by an online agent.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for reaching out. We're here to help. Here are some troubleshooting steps that might help to isolate the issue. First, you may try to clean the charging terminals on the earbuds using a swab dipped in rubbing alcohol, as foreign matter on the metal charging contacts. We also recommend cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, as the graphite and rubber can help to re-establish the connection between the earbuds and the case. Next, you may try to reset it. While both earbuds are out of the charging case, please tap two times and hold the button on the third tap for more than 5 seconds simultaneously, then put it back in the charging case for 10 seconds. You may need to 'forget' the headphones in Bluetooth settings on your phone/tablet in order to pair it again. If the issue remains, please contact our customer support for further assistance. JBL

  • Rated 2 out of 5 stars

    Not the JBL you expect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound does not meet the JBL name. Even downloading the app and adjusting the equalizer its just not great sound. Weird charging case with getting the buds out too. 2 stars better than some bargain buds but I can’t believe they even have the JBL name

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Vibe Beam. We understand that the sound quality of this product didn't exceed your expectations. We value your feedback in helping us improve and provide an exceptional user experience. We'll make sure to share your feedback with the appropriate team. JBL

  • Rated 3 out of 5 stars

    Expected better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not as clear. I've been told it sounds like I'm going through a tunnel. These ear buds were not my first choice but I'll hang on to them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound reflects price point.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work for me as bass was hardly noticeable no matter what I did. Gave up and got the Beats Studio instead, glad I did.

    No, I would not recommend this to a friend