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Customer Ratings & Reviews

Model:
JBLVBEAMWHTAM
SKU:
6533942
Your price for this item is $54.95

Customer reviews

Rating 4.5 out of 5 stars with 2625 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the Vibe Beam True Wireless Earbuds - 2023, particularly the sound quality and battery life. Many also praise the comfortable fit and reliable connectivity. However, some customers have expressed concerns about the volume and the case design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 2,625 reviews
  • Rated 3 out of 5 stars

    Did not live up to my expectation.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really shocked that the JBL didn't have the base that I was looking for. It was very mediocre poorly made as well as sound.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    JBL Ear Buds for flights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality ear buds. My only issue was removing from charger case during flight they were not easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear bud review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to get out of the case. Sound is mediocre. Not that impressed, but they work for the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Cheap Price and Sound Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound quality. Almost no bass whatsoever. The statement, “you get what you pay for” has rarely been more accurate. Good for listening to books and podcasts; terrible for music.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for reaching out to us. We're here to help. In order for the headphones to give you the best audio response, you must create a tight seal within your ear canal. If you have accomplished a tight seal, but still feel that the bass is lacking, this might be caused of the sonic quality of your source, depending on what you are listening to, EQ Settings, or Source Device. If you're using an EQ, you may try to turn it off, or if not, try turning it on and boosting the bass. You may also reset the earbuds by turning it on, and not charging, tap two times and hold the button on the third tap for more than 5 seconds. You may need to 'forget' the headphones in Bluetooth settings on your phone/tablet in order to pair it again. If these steps didn't work, for further assistance, please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat - Sun: 9:00 am - 5:00 pm (EST). JBL

  • Cons mentioned:
    Case design

    Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too hard to get out of charging case. Falls out my ear.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. To achieve the best seal and secure fit with our JBL Vibe Beam, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support. JBL

  • Rated 3 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very good. However, wore them on a plane and didn't block out enough background noise so made it hard to hear the movie.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. Our JBL Vibe Beam TWS doesn't have the Active Noise Cancelling feature. We recommend our Tune 130NC TWS, Tune 230NC TWS, and JBL Reflect Mini NC as these earbuds have a noise-canceling feature. JBL

  • Rated 3 out of 5 stars

    Good enough for backups..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as backups. They work fine but the sound is kind of muffled but wasn't really expecting the best at this price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple is better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did the trick but not as smooth and smart as apple

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad but not the greatest either

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best sounding but not bad for the price to be honest.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    JBL headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There Ok. I'll keep them for when I have to use them. I expected more from JBL but O well

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Jbl earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never even could figure out how to use. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok for the price but earbuds stick out too much. Too much noise can be heard from other end of the phone call

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your time in providing feedback on our JBL Vibe Beam. This product comes with three different sizes of ear tips that you can choose from. Selecting the right ear tips may help you securely fit them into your ear and prevent the earbuds from protruding. Since the earbuds only produce a sound depending on what the other phone call receives on its mic input, it is likely to be the microphone's input sensitivity settings from the other phone causing it to receive unfiltered background noise. JBL

  • Rated 3 out of 5 stars

    Average Wireless headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Headphone but not good to take calls (mic is not working as I expected)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Don’t Unless music is all you do. Not for calls.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal sound but phone calls are completely useless and even dictation (speech to text) is not even remotely correct.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Vibe Beam. Please try connecting it to another source device and see if the issue remains. Make sure that the call is enabled on the Bluetooth settings. If you need more help, please contact JBL customer support so we can assist you. JBL

  • Rated 2 out of 5 stars

    Nope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure where all the good reviews are coming from. Yes I’m spoiled by apple airpods but I’ve had cheaper headphones give better sound. On pc it was horrible on my iPhone is was not good; better than nothing but took it back few hours later.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    JBL earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work pretty good but noise canceling could be better !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    3/5 - you get what you pay for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Average and does the job. Good for what you pay.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably would not buy these again. This is my fifty characters for your freaking review

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Price worthy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You perfectly get what you pay for. It's a decent earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Long Lasting Discomfort

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is great, but these ear buds are EXTREMELY uncomfortable. I would not recommend.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're always looking for ways to improve. For our JBL Vibe Beam, to achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support. JBL