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Customer Ratings & Reviews

Model:
JBLVBEAMWHTAM
SKU:
6533942
Your price for this item is $54.95

Customer reviews

Rating 4.5 out of 5 stars with 2625 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the Vibe Beam True Wireless Earbuds - 2023, particularly the sound quality and battery life. Many also praise the comfortable fit and reliable connectivity. However, some customers have expressed concerns about the volume and the case design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,625 reviews
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There ok o ly con is they fall out your ear and if your not careful you can loose it easily

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Amun1285

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need more noise cancelling added but a good choice for the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    basic wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not the best comfortability. you get what you pay for.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 32 hour battery life is a blatant lie and scam. I have to charge these headphones every night and I’ve only had them for three months. The charging case is constantly draining, and when it dies it automatically turns on the headphones so they die as well. Worst pair of headphones I’ve ever owned.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback, our JBL Vibe Beam has up to 32 hours of battery life. This may vary depending on volume and music content. If the speaker doesn't meet the advertised playtime hours even at low to mid-volume levels, there could be a problem with the battery of the unit. Please contact our Customer Support, so we can assist you. JBL

  • Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds didn't block all the noise while outside.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Good earbuds bad usb-c port

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these and the sound is good, however the usb-c charging port broke for both, I returned it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not JBL wuality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap. Tinny sound. Returned a day later. Poor quality from a good sound brand. Maybe too entry level. Apple ear pods much better.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We understand that our JBL Vibe Beam didn't meet your expectations. We're always looking for ways to improve and we'll make sure to share your feedback to the appropriate team. If you need more help, please contact JBL Custome Support so we can assist you. JBL

  • Rated 3 out of 5 stars

    Not sure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed- the do not fit my ears, they keep falling out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average not the best sound when talking thru them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Poor Sound Quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is around the same mark as a free pair that I received at a trade show. Returned these and purchased beats, which have much better bass and sound quality.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Vibe Beam TWS didn't meet your expectations. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. JBL

  • Rated 3 out of 5 stars

    Doesn't fit in the ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was little bit big for my ears. So have to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality poor. Tried the app and the eq did little to improve sound

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Working as expected for price paid.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never got them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got them, and no refund was sent to me. I was looking forward to getting them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed with Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disclaimer: This review is for Best Buy in-store experience, not about the product. I purchased this product from Union City store on black friday and didn't open the box until now. When I opened it today the earbuds were missing (someone at the store must have opened the box, picked the earbuds and left the user manual for me to read). So went back to the store and the store manager said it's too late. I understand I was late, but the problem is with the store not tracking theft and us customers have to pay for it. Staying away from best buy for a while, will explore other retailers.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Low volume

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses headphones are horrible. I paired them to my iPhone and they very low in volume

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback on our JBL Vibe Beam. We understand that it didn't meet your expectations. In order for the headphones to give you the best audio response, you must create a tight seal within your ear canal. It is best to try this with all of the provided ear tip sizes until you find the one that accomplishes this most easily. Please also ensure that all the Bluetooth settings are enabled on your device to avoid any issues. JBL

  • Rated 1 out of 5 stars

    No work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't work well, the battery charges quickly, they only work for about an hour and then you have to keep charging them. I don't know if there is a problem with the charger or the battery.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be returning these because the sound quality is terrible. I can’t even enjoy my music even when the volume is all the way up.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not as expected

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were ok In the beginning but they weren’t comfortable. I was hoping they would be like AirPods

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're here to help with your JBL Vibe Beam. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support. JBL

  • Rated 2 out of 5 stars

    Cheap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheapppppppppppppppppppppppppppppppppppppppppppppp

    No, I would not recommend this to a friend