Customer Ratings & Reviews
- Model:
- JBLVBEAMWHTAM
- SKU:
- 6533942
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the Vibe Beam True Wireless Earbuds - 2023, particularly the sound quality and battery life. Many also praise the comfortable fit and reliable connectivity. However, some customers have expressed concerns about the volume and the case design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sounded good, had good bass. Only issue one side would not turn back on. Did not want to sync. Returned
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide feedback on our JBL Vibe Beam. We're always looking for ways to improve. We'll make sure to pass this along to our development team.
The worst JBL product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst earbuds battery dont last if I do a complete charge it wont last at all. If I charge it fully and dont use them the battery died. I already went to the app change settings and its the same thing.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback, our JBL Vibe Beam has up to 32 hours of battery life. This may vary depending on volume and music content. If the speaker doesn't meet the advertised playtime hours even at low to mid-volume levels, there could be a problem with the battery of the unit. Please contact our Customer Support, so we can assist you.
Worst Earbuds Ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the worst earbuds I have ever owned and I previously used some crappy earbuds from Amazon. The earbud moves around in the case so it doesnt charge and connects to your phone randomly. I would not waste your money on this.
No, I would not recommend this to a friendNot the best
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They only lasted 6 months before they stopped working.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. We're always looking for ways to improve. For our JBL Vibe Beam, we recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. If the issue still persists, please contact our customer support.
Awful, terrible, meme-tier earbuds.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful, meme-tier headphones. They give you three different size earbuds, and none of them fit. They constantly need to be pushed back into your ears because they slip out as you laugh and smile, and every time you do, the touch controls activate and turn them off or turn the volume up. It's a catch-22 of terribleness, and I regret not buying airpods
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. We hear you about your JBL Vibe Beam. To achieve the secure fit of earbuds to your ears. It is best to angle the ear tip slightly downward and gently twist the earbud to fit it securely. In addition, you can try to use our JBL Headphones App to check the touch controls of your JBL Vibe Beam and navigate your own desired mode and volume level. If you need further assistance, please contact our customer support at (800) 336-4525 / Mon - Fri: 9:00 am - 11:00 pm (ET) Sat-Sun: 9:00 am - 5:00 pm (ET).
Highly Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't care for these. Person on the other end always says there's static. My last pair were perfect. I'll be purchasing another pair soon because aren't it.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're here to help with your JBL Vibe Beam. Please try connecting the earbuds to other devices and see if the issue remains. Also, see if it happens when you're in an area with less noise. If you need more help, please contact JBL Customer Support so we can assist you.
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset is garbage. Nice quality as far as durability but the sound is truly garbage.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for bringing this to our attention. We would like to know more about what happened to your JBL Vibe Beam and contact our customer support so we can assist you further with your concern.
One earphone stopped working within a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t last for a year too. One of the earphone is dead already and it already passed the warranty period now. Expected this JBL product to be of better quality. Waste of money.
No, I would not recommend this to a friendFitting
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its akward shape ,makes it not comfortable to wear and falls all the time
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your Inquiry. For our JBL Vibe Beam, to achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support.
Don’t buy it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don’t even let you listen to the text on your earpiece with somebody text you and then I’m also having problem connecting it with it now I don’t know what’s going on with it so I will not recommend this had it for 2 months
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your feedback. We understand that our JBL Vibe Beam didn't meet your expectations. Bluetooth works best in open spaces. Walls, other devices, or distance can affect the connection. In this regard, something is likely interfering with your wireless Bluetooth signal, causing connection issues.
Another possibility is that sometimes a Bluetooth connection can become corrupt. Please unpair and re-repair your Bluetooth connection to see if that fixes the problem. If this doesn’t solve the issue, we must determine if the problem is in the source device or the earbuds. Try to connect to a different device (phone/tablet/music player) to see if it fixes the problem. If that doesn't work, do a factory reset. Tap either the right or left earbud 3x, then press and hold on the third tap for 5 seconds.
To be able to listen to text message on your earbuds, you may need to enable the notification on your mobile phone.
For further assistance, please contact customer support.
TRASHHH
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so trash its not even funny, i also never write reviews but these are so bad. dont even waste ur money. Even with 3 sizes of ear tips to choose from its still going to slip out and not fit. Dont waste ur money stick with apple product imo.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected much more quality-sounds from this brand, but Apple's airpods turn out to be better.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for the feedback. To get the most out of your JBL Vibe Beam, please make sure that the earbuds are positioned properly in your ear and a tight seal is created to ensure best sonic performance while wearing the headphones. If you need help with our headphones, please contact us for further assistance.
Battery problems
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 6 months not charge any more, but previous months work perfectly
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. We're here to help with your JBL Vibe Beam. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back in the case. If you need more help, please contact our customer support for assistance.
Disappointment soubds like...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am pretty disappointed. They keep falling out of my ears. I don't have big eaes or a head and they keep falling out abd disconnecting.
No, I would not recommend this to a friendNoise Cancellation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation isn’t great on this model, maybe I’d try an upgraded model.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your feedback on our JBL Vibe Beam. We understand that it didn't meet your expectations. We're always looking for ways to improve and we'll make sure to share your feedback to the appropriate team. If you need more help with the unit, please contact JBL Customer Support.
- Pros mentioned:Comfort
JBL HEADPHONES
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my purchase. Very convenient and comfortable.
I would recommend this to a friend None
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality. Would not recommend to anyone. I wish someone would have told me before the purchase.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for sharing your feedback on our JBL Vibe Beam. We value your input, and we'll make sure to forward your feedback to the appropriate team.
Mic
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mic picks up too much background noise. ......
No, I would not recommend this to a friendDissatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so great. Charging light stop working. But other than that they're great.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for reaching out. With TWS ear buds, charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, ear wax, etc.
These issues can be resolved by cleaning the contact points on the earbuds and charging case. If you need more help please contact our customer support.
Too cold to go out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is terrible if you want to enjoy music, and is hard to get them out of their case I know is no the top tier product , you get what you pay for it
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback on our JBL Vibe Beam. We understand that the sound quality of this product didn't meet your expectations. The JBL Vibe Beam is compatible with our JBL Headphones app, which allows you to modify the EQ settings to customize the sound to your preference