Customer Ratings & Reviews
- Model:
- JBLVBEAMWHTAM
- SKU:
- 6533942
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the Vibe Beam True Wireless Earbuds - 2023, particularly the sound quality and battery life. Many also praise the comfortable fit and reliable connectivity. However, some customers have expressed concerns about the volume and the case design.
This summary was generated by AI based on customer reviews.
right air peice stopped workiong properly
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the airbuds worked for 3 months and then the right air peice started making problems and hardly gives out any sound
No, I would not recommend this to a friendMeh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the greatest battery life. Also its only been a few months and they are already behaving funny
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback. We're sorry to hear that it didn't meet your expectations. We're always looking for ways to improve and we'll make sure to share your feedback with the appropriate team.
Eh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fall out easily, you adjust them and pause the music
No, I would not recommend this to a friendJbl earbuds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good at the beginning. Now 4 months later and they die right away and dont hold charge.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're here to help with your JBL Vibe Beam. With TWS earbuds, charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, ear wax, etc. These issues can be resolved by cleaning the contact points on the earbuds and charging case. If you need more help, please contact our customer support.
- Pros mentioned:Battery life, Comfort, Sound quality
JBL Earbuds: Your Ultimate Sound Companion
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased a pair of JBL Earbuds, and I couldn't be happier with my purchase. These earbuds have exceeded my expectations in several key areas, making them a fantastic addition to my daily life. First and foremost, the sound quality is exceptional. The JBL Earbuds deliver rich, clear audio with deep bass and crisp highs. Whether I'm listening to music, watching movies, or taking calls, the audio quality is consistently impressive. The noise isolation is also outstanding, allowing me to immerse myself in my music without being distracted by external sounds. Comfort is another area where these earbuds shine. They come with multiple ear tip options, ensuring a secure and comfortable fit for extended periods of use. I've worn them during long flights, workouts, and while working from home, and they've remained comfortable throughout. They're also compact and lightweight, making them easy to carry around and comfortable to wear for extended periods. The battery life is excellent. I can use the JBL Earbuds for hours on end without needing to recharge them. The convenient charging case provides extra power when I'm on the go, and it's easy to monitor the battery status through the indicator lights on the case. The touch controls are intuitive and responsive, allowing me to play/pause music, answer calls, adjust volume, and activate voice assistants with a simple tap or swipe. The Bluetooth connectivity is strong and reliable, and I haven't experienced any dropouts during use. One feature that I particularly appreciate is the water and sweat resistance, making these earbuds a great companion for workouts and outdoor activities. I don't have to worry about damaging them when I'm working up a sweat or caught in the rain.
I would recommend this to a friend Maybe, if they fit your ears.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to like them but they fell out of my ears regardless of which silicone tip I used.
I would recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. You may check with other third-party sellers like BestBuy for other generic sizes of ear tips that may fit your ears. You may also check our On-Ear and Over-Ear headphones if our earbuds don't fit.
Mr
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product it keeps falling out of my ear and the sound and quality is terrible
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for bringing this into our attention regarding the JBL Vibe Beam. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. For further assistance, please contact our customer support.
Don't stay in ear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible in fitting inside your ear ...... always falls out of ear
No, I would not recommend this to a friendOrder not delivered. Replacement was not sent.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The order was not delivered to my doorstep, and I didn't find it at my apartment. Best Buy initially said they would send a replacement, but now they won’t.
No, I would not recommend this to a friendDisappointed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to receive my first wireless ear buds. To my disappointment, the sound terrible and one of them cuts out constantly.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for the feedback. We're here to help with your JBL Vibe Beam. It is possible that there is something interfering with the wireless Bluetooth signal. Please make sure that there are no other wireless devices, walls, and obstacles near you. Another possibility is that the Bluetooth connection become corrupt. Please try to forget the unit from your device and pair them again by taking out both earbuds from the case and selecting the product under Devices, on your Bluetooth device. For further assistance, please contact us.
Sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is not good, sounds like a cheaper brand , also fit is very uncomfortable even if you change the tips
No, I would not recommend this to a friendBrand response from JBL Support
Posted .For your JBL Vibe Beam to give you the best audio response, you must create a tight seal within your ear canal. Gently twist the earbud to fit it securely into the shape of your ear, then, continue twisting the earbud into your ear canal to achieve the best seal and secure fit. If you need more help, please contact our Customer Support so we could try other steps.
Not for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds like airplanes headphones. Not for me so I returned them
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback on our JBL Vibe Beam. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support.
Ok sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was ok . I have had better wireless ear phone,
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're always looking for ways to improve our products. Thanks for the feedback. We'll make sure to pass this along to our development team.
Falling out
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps falling off my ears and the music breaks up constantly
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your inquiry. To achieve the best seal and secure fit with our JBL Vibe Beam TWS, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support.
A waste of time and money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never been able to been able to get these to function. They're a waste of time and money.
No, I would not recommend this to a friendPoor design quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just had these earbuds for not even a whole week. Usually I don’t use these silicone tipped earbuds, but I wanted to try JBL since they are a good brand. Last night I used them and this morning I woke up to my right ear not having enough sound clarity. Don’t buy these ear buds if you want to hear clearly again.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your feedback on our JBL Vibe Beam. We understand that it didn't meet your expectations. Please know that this product comes with a one-year warranty excluding damage resulting from abuse, accidents, modifications, or other causes that are not defects in materials and workmanship (loss or theft). You may return the unit to the point of purchase while it is still within the return window.
Won't charge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They won't charge no matter what we do. Do not recommend.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. If the charging case is not charging, try to use a different charger or outlet, and clean the charging port if there is a speck of dirt if necessary. If the buds are not charging, we advise cleaning the contact points on the earbuds and charging case. If you need further assistance, you may contact our customer support at (877) 871-6755 / Mon - Fri: 9:00 am - 11:00 pm (ET) Sat-Sun: 9:00 am - 5:00 pm (ET)
Keep falling down.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound but don’t fit my ears and keep falling with every head movement. I cannot imagine jogging with them.
No, I would not recommend this to a friendSr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Won’t stay charged. Sorry item. Worse item I ever purchased from JBL. Will not purchase again.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. We're always looking for ways to improve. For our JBL Vibe Beam, we recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. If the issue still persists, please contact our customer support.
You get what you pay for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. They don’t connect continuously, sound quality below average
No, I would not recommend this to a friend