Customer Ratings & Reviews
- Model:
- JBLVBEAMWHTAM
- SKU:
- 6533942
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the Vibe Beam True Wireless Earbuds - 2023, particularly the sound quality and battery life. Many also praise the comfortable fit and reliable connectivity. However, some customers have expressed concerns about the volume and the case design.
This summary was generated by AI based on customer reviews.
Don’t buy this
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worse waste of money very noisy can’t even hear nothing and can’t even speak .
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. We're here to help. Here are some troubleshooting steps that can help isolate the issue of your JBL Vibe Beam. For the headphones to give you the best audio response, you must create a tight seal within your ear canal. You may also check the balance control on your source device by going to the "Accessibility" settings and checking the balance control on your music player app or JBL headphones App, commonly found in the playback or EQ settings. Next, try to connect the headphones to a different device (phone/tablet/music player) to see if it fixes the problem. Lastly, is to clean the ear tips. If you need further assistance, you may contact our customer support.
dissatisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.overall it’s just not the best set of headphones. sound quality is terrible !
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback on our JBL Vibe Beam TWS. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support.
It never charged
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They didn’t work the box never charged the ear buds
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. It appears that this is the first time you are using your JBL Vibe Beam. Please be informed that there is a plastic-like sticker covering the bottom of the earbuds, which disable them to charge directly to the charging case. To resolve this issue, please remove the plastic-like cover on both bottoms of the earbuds and place them inside the charging case again.
Horrible purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.7 months in and already one of the speakers blew out on me waste of money don’t recommend buying.
No, I would not recommend this to a friendNot worth buying
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound hard to connect Mistake to buy Threw money away
No, I would not recommend this to a friendHorrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible not good at all just horrible hate it to much
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback. We're sorry to hear that it didn't meet your expectations. We're always looking for ways to improve and we'll make sure to share your feedback with the appropriate team.