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Customer Ratings & Reviews

Model:
JBLVBEAMWHTAM
SKU:
6533942
Your price for this item is $54.95

Customer reviews

Rating 4.5 out of 5 stars with 2624 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the Vibe Beam True Wireless Earbuds - 2023, particularly the sound quality and battery life. Many also praise the comfortable fit and reliable connectivity. However, some customers have expressed concerns about the volume and the case design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,624 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    jbl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it good you can use all day and night i use every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Price is reasonable and good warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best headphones in the last year, with me, recommend 100%

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality and sound. Connects easily to my Iphone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extraordinary product by JBL . Thank you Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    The Good and the bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Good is that the Battery life lasted me a long time. The bad is the sound quality (which is unusual for JBL) is very low at max volume, also placing and taking these earbuds out of their case is a pain every single time. Totally unexpected disappointment from JBL. Can get better sound quality from a $5 set.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. Our JBL Vibe Beam TWS is supported by our JBL Headphones App where you can adjust the sound of your earbuds using the equalizer. Also, source devices (phones, tablets, etc.) all behave a bit differently. Some have very loud outputs, and some can be quite a bit lower, even at maximum volumes. We need to determine if the problem is in the device or the headphones. Try to connect the headphones to a different device (phone/tablet/music player) to see if it fixes the problem. If you need more help, please contact our customer support. JBL

  • Rated 4 out of 5 stars

    Excellent buds for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only flaw is that even the smallest ear pieces are too large and get uncomfortable after a while.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for the price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price. Good quality With Samsung it works better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    average

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality is satisfactory and noise canceling is not good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son. He hasn’t received them yet but I’ve worked with JBL and absolutely love these products

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Ear Pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear pods sound great for the price! Try them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...........Sounds very good, I love JBL...........

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound. Quality piece. Use at the gym. And in the car

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Garbage microphone makes this useless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and fit are fine - but this was meant to primarily be used for taking calls while walking or at my desk. But in NO scenario - phone or desktop, home office or outdoors - am I able to be heard well by others on the phone. I use several other headphones for different situations - none of the other 2 result in people on the other side calling out that they cannot hear me. Add that it's doesn't always pair quickly to devices, these headphones are now just throw aways.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're here to help with your JBL Vibe Beam. Please try these steps to isolate the issue. First, check your device's settings. Please make sure that the mic output is set to "JBL Vibe Beam". Second, try to record yourself to check if your voice is being recorded using your unit. Next, use other communication apps and other source devices. Lastly, try resetting it by tapping the earbuds twice and holding on to the third tap for more than five seconds. You may need to 'forget' the headphones on your device to pair it again. If you need more help, please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST), Sat - Sun: 9:00 am - 5:00 pm (EST) JBL

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for Money Nice and elegant good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wireless buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not bad on calls or just listening to music music is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    About stuff

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it good stuff good price and best quality..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My ear bud purchased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with my purchase. Everything I s as I expected, so I am totally satisfied with my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. The app is intuitive and they really work to have you pair your every day movements and lifestyle to use the headphones. I did notice the left headphone would die a bit quicker

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Cant get past the poor volume.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace Soundcore unit damaged by lots of sweat. The Volume on these SUCK. The damaged Soundcore by Anker were almost louder than these are new. And dont tell me about the app. All the app does is show me how bad my volume is when it is turned up all the way. I listen to a police radio through these in a semi noisy enviroment. Metallica maybe? Podcasts and Radio traffic not so much. Going back to Soundcore. They run circles around these... on their worst day. Same pricepoint comparision +-$15.

    No, I would not recommend this to a friend