Customer Ratings & Reviews
- Model:
- JBLVBUDSBLKAM
- SKU:
- 10100600
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
to a friend
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but not as good as Galaxy Buds. They are good for temporary use
No, I would not recommend this to a friendGlitchy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like these but they do not work seamlessly with my iPhone. They glitch in and out so much so that I cannot stand to listen to it. Back to the AirPod Pros
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your feedback. This is not the experience that we want you to have. Please try to perform a factory reset, and make sure both earbuds are outside the case and not being charged. Tap the touch control twice, and on the third tap, hold it for five seconds. We're here to help with your JBL Vibe Buds, please contact JBL Customer Support so we can assist you.
Not Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought and already failing, earbuds cut of frequently. Will never buy jbl again, my second bad pair
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your inquiry. Please restart your Bluetooth connection by disconnecting your JBL Vibe Buds from your source device and reconnecting it again. Also, please don’t stand too close to the Wi-Fi router and appliances like microwaves that can interfere with the connection. If you need more help, please contact our customer support.
Good quality great sound WHEN THEY WORK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buds cut in and out after a while even asked someone else who had them and was told theirs did the same thing
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We'd like to work with you directly to assist you further with your JBL Vibe Buds. Please make sure that the earbuds has sufficient charge. We recommend always cleaning them to avoid charging issues that could cause unstable connection. For further assistance, please contact JBL Customer Support. We're here to help.
Not that comfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Somhow those are great spinding earphones but man … not so much comfortable. Constantly have pain in ears after using them
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback. Our JBL Vibe Buds TWS comes in different ear tip sizes that can help the earbuds fit more comfortably.
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible doesn’t stay in ear. I don’t worth paying extra for a better headphkne
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. We're here to help. Our JBL Vibe Buds TWS comes with a different sizes of ear tips that you can try to see which best fits with your ear. In order for the headphones to give you the best audio response, you must create a tight seal within your ear canal. For us to try further troubleshooting., please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat - Sun: 9:00 am - 5:00 pm (EST)
Battery does not last
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the same one that were gifted to me but sadly I lost them on a vacation. I saw the same ones here at Best Buy and decided to buy them since I loved them. However m, they die all the time when they are I’m not on the charger and need to be connected 24/7. Not happy
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're here to help with your JBL Vibe Buds. When charging your earbud's charging case, it's necessary that you are using the proper power brick/adapter rated at 5V and at least 1A with the cable it came with. Also, charging issues with TWS are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, ear wax, etc. These issues can be resolved by cleaning the contact points on the earbuds and charging case. If you need more help, please contact JBL customer support so we can assist you.
pretty good. not the best Ive owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only problem I have is the sound cuts out randomly Id say about twice every 5 minutes.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback. Here are some troubleshooting steps that can help isolate the issue with the sound dropouts. First, make sure that the headphones and device are within 10 feet of each other and with a clear line of sight (no obstacles). Next, forget/unpair the headphones on your device then perform manual pairing. You may also try to connect the headphones to a different device (phone/tablet/music player) to see if it fixes the problem. Last is the reset, with both earbuds on, and not charging, tap two times and hold the button on the third tap for more than five seconds. If these steps don't work, please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat-Sun: 9:00 am - 5:00 pm (EST) for further assistance.
Drop from ear!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drops from ear frequently. Very big not fitted in the ears.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback. Our JBL Vibe Buds TWS comes with a choice of 3 sizes of eartips (S, M, L). You may mix and match the different sizes to get the right fit for your ears so that they do not fall out. If you need more help with your device, please contact our customer support for further assistance.
Horrible sound and uncomfortable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and they are not comfortable, they fall.out of your ears alot
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback on our JBL Vibe Buds. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support.
Trash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cuts in and out when the device streaming from is only a couple feet away.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your time in providing feedback on our JBL Vibe Buds. To prevent audio from cutting in and out, make sure that they're not more than 10 meters away from each other with no obstructions to prevent the audio from cutting in and out. If the issue persists, please reach out to our customer support.
Bad customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't work well and keeps slipping off my ear when i move
No, I would not recommend this to a friendPoor performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very loud, very little bass, not noise cancelling. Kind of disappointed.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback on our JBL Vibe Buds. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support.
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don’t even work. Will not connect to the phone
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for reaching out. We're here to help with your JBL Vibe Buds. Please make sure that the earbuds are in pairing mode so they can be detected by your source device. Verify that you are connecting to the headphone's product name that excludes 'LE'. The 'LE' connection is only intended for a voice assistant feature compatible with your headphones. If you need more help, please contact JBL Customer Support so we can assist you.
Djf
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will disconnect if phone is more than a feet away.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're here to help with your JBL Vibe Buds. To avoid constant disconnection, please make sure that the source device is within the range of the headphones. It has a maximum Bluetooth range of 10–15 meters, with no large objects blocking the line of sight. Also please forget pairing on all previous Source Devices it was connected to, then re-pair. This can help refresh your device’s Bluetooth configuration. If you need more help, please contact JBL Customer Support.
Poor battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is poor and it usually drains the right earbud a lot faster than the left side. It can go from full battery to one being at 70% and the either being 20%
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for providing your feedback. Our JBL Vibe Buds has up to 8 hours of playtime which may vary depending on volume and music content. If the right earbud doesn't meet the advertised playtime hours even at low to mid-volume levels, there could be a problem with the battery of the bud. Please contact JBL customer support so we can assist you.
Not usable for talking on phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With iPhone SE22, microphone on ear buds barely work. In a quiet room/environment, call recipients can barely hear me talking with ear buds connected. In a noisy room/outside, unusable. Otherwise, as wireless headphones, they work great. The JBL app (ios) works great
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time on providing us with your feedback. We're sorry to hear that our JBL Vibe Buds didn't match your expectations in terms of wireless calling. If you have any queries or issues about your device, please contact us via our official website or toll-free hotline.
Didn't work for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess I got a defective unit. Constant drop of audio. Spent about an hour online with customer support for them to say - send it back and we'll replace it. Nope - took it back to Best Buy and got another product.
No, I would not recommend this to a friendNot Satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought these were going to be great headphones but my left headphone keep on saying powering off with it beinf charged for hours.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. We're here to help with your JBL Vibe Buds. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back in the case. If you need more help, please contact our customer support for assistance.
Trash
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are like 50 bucks and they skip or mute for a second so during pod cast or videos it skips words and are very annoying
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that our Vibe Buds didn't meet your expectations. Audio dropouts can be caused by wireless interference or weak connection. Please make sure that there are no obstructions between the source and the Vibe Buds. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.