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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3088 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the Xtreme 2 Portable Bluetooth Speaker for its sound quality, portability, and battery life. Many customers also appreciate its connectivity and water resistance. Some customers find the speaker to be heavy, while others dislike the design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,088 of 3,088 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had an Xtreme for about 3 years. It is great for outdoor parties and the sound quality is very good. A friend of mine has a Bose speaker that we compared to this one and there was no difference between the two of them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Will not charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker sounds great. It’s been slightly over 60 days since I purchased it and it will not charge, at all. I’ve tried using the cord it came with, other cords and blocks. Nothing works. It won’t even work plugged in. Very disappointed as I have had these speakers in the past and never had an issue. I wish I could exchange it for another one.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback. Here are some troubleshooting steps that can help isolate the issue with your JBL Xtreme 2. First, check the adapter and make sure that the rating is 2 amps or higher then power cycle by pressing and holding the power button for 30 seconds while the unit is not plugged into a power source, to see if the unit will unlock. While it's extremely uncommon, try to use another wall outlet to be certain that the issue is not with the outlet. Next, sand and dirt can get into the product's charging port. Clean the charging port with compressed air. If the issue remains, please reach out to our customer support at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat-Sun: 9:00 am - 5:00 pm (EST) JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    J B L

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Awesome! Beyond Metal! Super powerful Bass!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Will not last

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for about 2 years. Speaker stopping holding a charge and needed to remain plugged in at all times. Year 3 it just stopped working.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for taking the time in providing your feedback with our JBL Xtreme 2. We'd like to learn more about the charging issue you're having with the speaker. Please contact customer support for assistance. JBL

  • Rated 1 out of 5 stars

    Bad Jbl speaker bout at best buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it and it worked fine tell it died then I plugged it in to charge it back up and when tryed to use it it has a very loud interference sound and can't hear anything above the loud sound I was with out car and now it's to late to return it

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. You could try to isolate it by moving the speaker and source to a different location where there are no wireless network devices. Try to reset your speaker; With the Xtreme 2 ON, press and hold the VOL+ and Pause/Play buttons for 5-6 seconds. The Xtreme shuts down and is now reset. Pair it again to your device. If you have questions or concerns about your device, please contact our customer support for further assistance. JBL

  • Rated 1 out of 5 stars

    Weak

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker isnt as good as the charge 5 less volume and bass isnt there

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Xtreme 2. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support. JBL

  • Rated 1 out of 5 stars

    Normally around 200

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets see what this 4 hour "deal" takes it to. Im betting 200

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Terrible battery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the sound is great, the battery life is awful. Have never gotten more than 5hrs and now only plays 30 minutes. JBL customer support is the worst I have ever experienced. Never again

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL