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Customer reviews

Rating 4.8 out of 5 stars with 542 reviews

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  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-542 of 542 reviews
  • Rated 1 out of 5 stars

    Sound is bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds really tinny and very treble-forward, no bass or depth. Oddly the start-up and shut-down sound has some bass but never when I'm playing music and I've used different devices. I'm really surprised because I spent extra money on this because I had an older JBL Xtreme model before this one and really liked it and it had a LOT more bass and depth. I'm very surprised how bad it sounds. I'm going to return it and super surprised about this. If it's because I'm not running the JBL app to adjust the EQ, then it's a dealbreaker because I want anybody else to be able to link up to it and they won't have the JBL app, only me/the owner does.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're here to help with your JBL Xtreme 4. If the issue only happens when you are using a specific streaming service or app, you might want to check with the service or app to improve the sonic quality. However, if it appears to be completely random, try boosting the low-frequency settings in the EQ to find a happy medium so that a typical recording sounds more full, but recordings with extreme bass are not excessive. We also recommend trying to turn off the equalizer. If the issue persists, please do a factory reset by pressing and holding the volume up (+) and volume down (-) buttons for 5-6 seconds. The JBL Xtreme 2 should shut down, you will need to 'forget' the speaker in Bluetooth settings on your source device in order to pair it again. If you need more help, please contact our customer support. JBL

  • Rated 1 out of 5 stars

    Overpriced

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh, get the Tribit Stormbox for WAY cheaper and twice the Bass. This JBL battery will not last 6 hrs on max volume. Cuts out periodically at max volume, just like the JBL boombox 3. I’ve Returned both JBL Xtreme 4 and Boombox 3. For similar reasons.

    No, I would not recommend this to a friend