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Customer Ratings & Reviews

$2,199.00

Customer reviews

Rating 4.3 out of 5 stars with 100 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers consistently note the 30" Built-In Gas Cooktop's overall performance and ease of use. Many appreciate the cooktop's design, especially for island configurations, and find the grates to be better than expected. However, some customers have reported issues with the knobs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 100 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Works great, beautiful design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cooktop looks and feels like it belongs in a high-end restaurant. Very efficient and user friendly. The BTUs this puts out is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kitchen appliance makeover

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooking has been easy so far, but still a new product. Box did not have necessary adapters

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Jenn Air stove top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use and the design and style match perfectly in my kitchen!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect gas cook top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very elegant cook top, streamline and blends well with many appliances in the kitchen. The price is right and it is built to last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish and effective.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 30" is a little narrow to put a pan on every burner, but the range of burners gives multiple options to choose from and allows for flexable cooking. The nobles are much heavier and grated feel a lot more sturdy than other parts we checked out. All in all we are really happy with this item so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as advertised and looks great. Only issue was dealing with the contracted company that schedules the installation. They were hard to contact and kept sending me conflicting notifications even after the installation was complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent downdraft gas stovetop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The knobs and grates are extremely beefy and solid, love the closed design of the burners and stainless steel which makes it easier to clean. A little disappointed that scratches appear where the grate rests on the stainless steel base; will need to lift up carefully . Overall love the stove!

    I would recommend this to a friend
  • Cons mentioned:
    Knobs

    Rated 3 out of 5 stars

    Knobs get really hot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stove but the knobs next to the stoves on the right hand side, get REALLY HOT after cooking food for 20-30 minutes. For such an expensive equipment and a top line brand name, it is disappointing to see such usability and quality issues. Did JennAir never had anyone cool anything real on this? They would have immediately noticed the hot knobs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gas cook top. This is our second JinnAir gas cook top. First one lasted us 30 yrs. Only replacing because our house was severly damaged by a tornado.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the appearance and simple design of stove! I had a JennAir before and this new design is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    JennAir - 30" Cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this time, after about 45 days of use the cooktop has not displayed any issues and has performed as we expected. It is a good value for the cost and the feel of the equipment is quality. The downdraft cannot be moved to the other side, so that did require me to move the vent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    JennAir Gas Cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is everything we were wanting in a new stovetop.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Love the Jennair Gas Cooktop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were replacing an older gas cooktop. Due to the 30 inch size and needing a downdraft model, we were limited in choices. This was the most expensive, but is working like a champ. Very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy cooktop swap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole process was quick and easy. The online order of the cooktop replacement and delivery and installation scheduling was painless. Installers showed up at the appointed time, efficiently replaced the old unit, and hauled it away. New cooktop working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    New Cooktop for a new home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved into a new home and upgraded the old cooktop for this JennAir model. It is really nice with Brass Burners and looks really good. This model comes with a built in ventilation system as there was no hood installed. I had reservations about it's ability to handle smoke but it works really well.

    I would recommend this to a friend
  • Cons mentioned:
    Knobs

    Rated 3 out of 5 stars

    Not all its cracked up to be!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's 'ok.' We had to settle for this unit. The craftsmanship is not quite what we had expectations of. The surface unit indicator markings are inadequate and not easily visible. The knobs don't operate as smoothly as they could. We won't even get into the install, which was a BestBuy Nightmare!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice new cooktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works! All 4 burners. I read other reviews and agree that it’s hard to see which burner to ignite as the legend is too light.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Jenne Aire Stove Top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sure it will be a great Stove top, but it arrived without the grate package. So while it is installed, I am unable to use it for up to two weeks. In other words we can’t cook on it for that period of time. Additionally, two delivery dates came and went with no notification.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    JennAir appearance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modern looking cooktop. Good parts and features. Simple to operate.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    since the beginning a constant clicking sound

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When turn on stove all the stoves starts clicking sound and start sparkling. its worst ever purchase I have made.

    No, I would not recommend this to a friend