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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 198 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers often highlight the Bolt Pro eBike's enjoyable ride quality and overall good performance. However, some customers have reported issues with the tire size, noting difficulties with replacement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 198 reviews
  • Rated 5 out of 5 stars

    Great bike

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my son's birthday and he loves it. Easy to assemble,...he didn't even ask me for help. The charge last and the speed it good.

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality

    Rated 4 out of 5 stars

    Good bicycle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son like this bike, easy to use, Good quality, easy to charge

    I would recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      We're thrilled to hear that your son is loving his Bolt Pro, and we truly appreciate you taking the time to leave this review! The Bolt Pro can go up to 30 miles on a full battery using pedal assist, and we hope your kiddo enjoys making moves on his Jetson for a very long time to come! Happy riding!

  • Pros mentioned:
    Portability
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Jestson Bolt Pro e-BIke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are decent bikes, a little small. The folding front is handy.

    I would recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      Thanks for sharing your Jetson experience with us, Erin! The Bolt Pro is a compact e-bike that’s zippy, sturdy, and easy to maneuver. The collapsable handlebars make the Pro easy to carry. Thanks for being a part of the Jetson family and keep making moves!

  • Pros mentioned:
    Overall performance, Ride quality

    Rated 5 out of 5 stars

    Jetson Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to ride. Super fun. Helps me get back and forth to work. It’s a little under 5 miles to get to work and back and it has no problem.

    I would recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      We truly appreciate you leaving this five-star review! We're ecstatic to hear that your Bolt Pro is helping make your work commute easier (and more fun)! The Bolt Pro can go up to 30 miles on a full battery using pedal assist, or up to 15 miles on a full battery using the twist throttle! We hope your Jetson continues to make your life a bit easier for a very long time to come! Keep making moves!

  • Rated 5 out of 5 stars

    Amazing!!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing! I bought it years ago and it still works perfect!!!! I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love my Jestsons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Comfortable and easy to travel with. About 25 miles per charge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    My jetson bolt pro

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ride. Worth it. No problems taking me to where I want to go. Only goes up to 15mph but I’m satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Surprisingly a great bike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this bike after researching for an Ae bike and the price was great. This bike has a strong frame and is pretty quick. Doesn’t have a key but it has a button to turn it on. We really like this bike. Just got to be careful not to use the front brake hard at high speed. Other wise it fits everywhere. I lock it on a thule bike rack too.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Electric bike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little bike.It is awesome.It gets me where I need to go and it's real convenient that it folds up.So it's easy to get on public transportation and it's easy to put away when I need space for it in the closet.So get yourself one of these because it is awesome !

    I would recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      Dear Vandle,

      Thank you for your fantastic review! We're thrilled to hear that you love your bike and find it so convenient. It's great to know that the folding feature is helping you with public transportation and storage. We appreciate your recommendation and are glad that our bike is making your travels easier and more enjoyable.

      For further assistance, feel free to contact us at 1(888)976-9904, from 9am to 5pm EST. We are dedicated to ensuring your complete satisfaction and will strive to meet your needs to the fullest extent.

      Best Regards,
      Customer Service Team at Jetson

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a high performance and easy to ride bike It's comfortable, great for avoiding traffic

    I would recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      Thanks for taking the time to leave a 5-star review, Francisco! We are thrilled to hear you think the Bolt Pro is high performance and easy to ride. Welcome to the Jetson family and keep making moves!

  • Pros mentioned:
    Ride quality
    Cons mentioned:
    Operating range

    Rated 3 out of 5 stars

    You get what you pay for

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you get exactly what you pay for. Its not a very powerful bike amd the range could be better but its affordable and the build quality at least feels solid

    I would recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      Thanks for taking the time to leave this valuable review and feedback, Brett! We take customer concerns and feedback very seriously here at Jetson, and implement it in future product designs, so we appreciate you taking the time to reach out about this! If you ever need assistance with your Jetson, please contact us at reviewresponse@ridejetson.com. Happy riding and keep moving!

  • Rated 3 out of 5 stars

    Okay but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The handle bars kept closing over and he would crash. It really wasn’t safe so we had to put a zip tie to hold but then you couldn’t fold down for easy transport.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Ride quality

    Rated 5 out of 5 stars

    Best bike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well has lots of power rides very smooth

    I would recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      Hi Allan, thanks for taking the time to leave a 5-star review! We are so happy to hear you are enjoying your Bolt Pro Ebike. Welcome to the Jetson family and keep making moves!

  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy assembly. Charge doesn't last as long as it says. It's super heavy. Hopefully when it warms up I can better review

    No, I would not recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      Hi Jojo, the Bolt Pro can last up to 30 miles with pedal assist. If your battery isn't lasting as long as you think it should, feel free to reach out to us at reviewresponse@ridejetson.com and our Support Team can take a deeper look.

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great bikes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons love their bikes! I have to argue with them to get off! Good duration for battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Great bike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bike, easy and fun to ride. We use it regularly to get around

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good electric bike

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good in the price. The battery drops very quickly during cold weather.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bike was easy to assemble. Everything needed came in the box, and the bike was charged so it could be tested immediately after assembling.

    I would recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      We are so grateful for your five-star review, and we're super pleased that you found the Bolt Pro's assembly easy! The Bolt Pro is such a fun compact ride that can go up to 30 miles on a full battery using pedal assist, and can reach a max speed of up to 15.5mph! Ride electric, ride Jetson!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fun and fast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is soo fun to ride! Adults and kids can enjoy this! My 10 year old son enjoys riding this with his friends in the neighborhood. It was easy pick up and set up! Would def recommend this to family and friends!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little bike. I purchased it to keep in the car and to make quick trips with. It's not that fast but that's a good thing since it has little wheels. I changed the seat and added a suspension post to make it more comfortable.

    I would recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      Thanks for sharing your Jetson experience with us, Kevin! The Bolt Pro Electric Bike is lightweight, easy to carry, and collapsible in small spaces. We're so happy to hear you are able to keep your Bolt Pro in your car for quick trips! Welcome to the Jetson family and keep making moves!