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Customer Ratings & Reviews

Your price for this item is $459.99
The comparable value price is $599.99

Customer reviews

Rating 4.3 out of 5 stars with 192 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers value the Bolt Pro eBike for its ease of use, affordability, and fun factor. They appreciate that it is simple to assemble, making it a great choice for those new to eBikes. However, some customers have concerns about the battery life, tire quality, and seat comfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 192 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    As expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my minor son to get to work and he loves it. If the battery dies he can still pedal home.

    I would recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      Thanks for sharing your Jetson experience with us, Heather! We're so happy to hear your son is able to use his Bolt Pro Electric Bike to commute to work. We hope he's able to enjoy it for years to come. Welcome to the Jetson family and happy riding!

  • Cons mentioned:
    Brakes

    Rated 3 out of 5 stars

    It ok!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bike is ok overall! No shocks makes the ride real rough over little bumps. I don’t believe it will go 15 miles on just throttle but will go a decent ways. And my throttle sticks every now and then

    No, I would not recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      Dear Thomas,

      Thank you for your feedback. We’re glad to hear that you find the bike acceptable overall, but we apologize for the issues you’ve experienced with the ride comfort, range, and throttle.

      We understand that the lack of shocks can make the ride rough over bumps, and we regret any discomfort this has caused. We also apologize for the sticking throttle and concerns about the range.

      We value your feedback as it helps us improve our products. If you need further assistance or have any additional concerns, please feel free to reach out to us at our toll-free number, 1(888)976-9904, available from 9 am to 5 pm EST. We are here to help and ensure you have a better experience.

      Thank you for your patience and understanding.

      Best Regards,
      Customer Service Team at Jetson

  • Pros mentioned:
    Max speed

    Rated 5 out of 5 stars

    Energy efficient and reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely useful and helpful for me to get around in my day to day life. Doesn’t ok uphills and decent speed and range especially for cost.

    I would recommend this to a friend
  • Pros mentioned:
    Max speed

    Rated 5 out of 5 stars

    My husband LOVES this bike!!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a nice adult bike! Goes pretty dang fast!!! Have had it for 9 months since Christmas, with no problems!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life
    Best Buy Employee

    Rated 5 out of 5 stars

    Good so far

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been riding jt to work, the battery dies pretty fast and usually lasts me about 5 miles but that is probably because I'm a bit over the wieght limit.

    I would recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      Thanks for sharing your experience with us, and taking the time to leave this five-star review! The Bolt Pro is such a fun, convenient e-bike, and we hope you get to enjoy making moves on your Jetson for a very long time to come! Happy riding!

  • Rated 5 out of 5 stars

    Good bike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bike. Some problems with tire at first but got it fixed for a good price overall a good bike.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My daughter loves it…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Folds up and fits in my sedans trunk in the mornings….drop her off to school and she makes the 2 mile trip back now with ease….would have killed for something like this growing up…

    I would recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      Awesome! Thanks so much for this five-star review! We're ecstatic that your Bolt Pro has given you peace of mind and convenience when it comes to your kiddo commuting back home from school! It's also super exciting to hear how easily portable your Jetson is! You're sure to have a little more free time and a lot more fun in your future with the Jetson Bolt Pro! Keep making moves!

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    E-Bike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a bike can not beat the price. Very easy to use and set up. Tighten a couple nuts and good to go. Good experience with the staff as well

    I would recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      Thanks so much for the five-star review! We're ecstatic to hear that you're enjoying your Bolt Pro! The Bolt Pro is a phenomenal e-bike that can go up to 30 miles on a full battery using pedal assist, or up to 15 miles on a full battery using the twist throttle! We hope you enjoy making moves on your Jetson for many more fun rides to come! Happy riding!

  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In addition to its excellent quality and abundant features, the Jetson Bolt Pro also has excellent customer service. The Jetson support team is always ready to help and answer your questions. I once had a problem with my Bolt Pro and contacted support via email. They responded to me within a few hours and helped me to resolve the issue. I also contacted support via live chat and had a similar experience. They were quick and helpful and helped me to answer my questions quickly. Overall, I am very pleased with Jetson's customer service. They are always there to help and will help you get the most out of your Bolt Pro.

    I would recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      Thanks for taking the time to share your Jetson experience with us, Maya! We are so happy to hear that our Support Team has been able to assist you every time you need it. Thanks for being such a great part of the Jetson family and we hope you're enjoying your Bolt Pro! #makemoves

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    I think it's not as good as I imagined.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend bought this earlier than me, and she doesn't charge it as often as I do, I charge it almost once a day, I just bought it, I don't know if this is normal, but I feel that its battery is draining very quickly, I don't drive it very far.

    No, I would not recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      The Bolt Pro can reach up to 30 miles with pedal assist. If you think your battery is not lasting as long as it should, you can reach out to us at help@ridejetson.com and our Support Team can take a deeper look into this. We're happy to help!

  • Rated 4 out of 5 stars

    Jestson Bolt Pro e-BIke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are decent bikes, a little small. The folding front is handy.

    I would recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      Thanks for sharing your Jetson experience with us, Erin! The Bolt Pro is a compact e-bike that’s zippy, sturdy, and easy to maneuver. The collapsable handlebars make the Pro easy to carry. Thanks for being a part of the Jetson family and keep making moves!

  • Pros mentioned:
    Max speed

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase! Bought for my son who doesn’t have a car. Turned an hours walk into a 15 minute ride. It works great. The only downside is the tires need air every other day.

    I would recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      Thank you so much for leaving this kind five-star review! We're thrilled to hear that your son's Bolt Pro is working well for his commuting needs! The Bolt Pro is the perfect on-the-go e-bike for having fun, or making moves, and we hope your son's Bolt Pro gets him where he needs to go for a long time to come! Make moves!

  • Rated 4 out of 5 stars

    Review of bike?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For The Price, it's a good starter bike. I wish it could go a little further out faster or felt a little safer to ride. The handlebars are ridiculously narrow and the tires are too small for any real off reading. It's perfect for traveling around town but make sure you charge it every time you stop. Literally.

    No, I would not recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      Thanks for the review and the feedback, Tyler! We take customer concerns and feedback very seriously here at Jetson, and use it to improve future product designs, so we truly appreciate you taking the time to reach out about this! Thanks for choosing Jetson!

  • Pros mentioned:
    Max speed

    Rated 5 out of 5 stars

    JETSON

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Great Bike For Sure And Much More Than You Think I Should Have Been Thinking About It etc

    I would recommend this to a friend
  • Pros mentioned:
    Max speed

    Rated 4 out of 5 stars

    Good bike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a college student Haven't had any problems with it yet

    I would recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      What a great choice for an e-bike for a college student in need of a fast, fun, and easy way to commute! Thanks so much for taking the time to leave this review! The Bolt Pro can go up to 30 miles on a full battery using pedal assist, or up to 15 miles on a full battery using the twist throttle! Ride electric, ride Jetson!

  • Pros mentioned:
    Max speed

    Rated 5 out of 5 stars

    N/A

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bike, very good for camping. We bought 2 bikes and got our use out of them on first camping trip

    I would recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      Amazing, Michael! Thanks for taking the time to leave this five-star review! The portability and compact nature of the Bolt Pro E-bike make this the perfect e-bike to take with you camping or on the go! We hope you get to enjoy making moves on your Jetson for many more fun, zippy rides to come! Happy riding!

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Jetson Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to ride. Super fun. Helps me get back and forth to work. It’s a little under 5 miles to get to work and back and it has no problem.

    I would recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      We truly appreciate you leaving this five-star review! We're ecstatic to hear that your Bolt Pro is helping make your work commute easier (and more fun)! The Bolt Pro can go up to 30 miles on a full battery using pedal assist, or up to 15 miles on a full battery using the twist throttle! We hope your Jetson continues to make your life a bit easier for a very long time to come! Keep making moves!

  • Pros mentioned:
    Max speed

    Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it to a family member for christmas gift. They loved it and use it daily for work. Just make sure to secure the bolts.

    I would recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      We're so pleased to hear that your family member's work commute has been made easier with their Bolt Pro E-bike, and we truly appreciate you taking the time to leave this five-star review! We hope their Jetson continues to make their lives a bit easier for a long time to come! Make moves!

  • Pros mentioned:
    Max speed

    Rated 5 out of 5 stars

    The besy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable my son loves it!! This came fast and easy to assemble

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool bike for kids

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 11 year loves it. Fast enough for his age. And light weight . To help him carry it down the steps we live in a building with no elevator … I sometimes ride it after I drop him off at school I’m 5’3 140lbs, a 5 min ride home, that is

    I would recommend this to a friend