Customer Ratings & Reviews
- Model:
- JBLTP-BLK-OB
- |
- SKU:
- 6543071
Customer reviews
Rating 4.3 out of 5 stars with 196 reviews
(196 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Bolt Pro eBike's enjoyable ride quality and overall good performance. However, some customers have reported issues with the tire size, noting difficulties with replacement.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Father
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product my son was so excited it was perfect
I would recommend this to a friend- Pros mentioned:Ride quality
Rated 5 out of 5 stars
Jetson bolt pro bike
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bike, fun to ride, just wish it had Bluetooth capability.
I would recommend this to a friend Rated 5 out of 5 stars
Cool little bike
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice bike and set up was easy. Battery seems to last, time will tell how the life of it is. I attached a little trailer for my daughter and it pulls it just fine. First time riding a bike with smaller wheels which makes it feel a little different than I was familiar with but now I’m used to it.
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient and at a good price. Awesome sauce.
I would recommend this to a friendBrand response from Jetson Bike
Posted .Thanks for the 5-star review, Daren! We are so happy to hear your Bolt Pro is making your life more convenient. Welcome to the Jetson family and happy riding!
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great price,zippy fun and easy to use. great build quality
I would recommend this to a friendBrand response from Jetson Bike
Posted .We truly appreciate you taking the time to leave this five-star review! We're so happy that you're happy with your Bolt Pro E-bike! The Bolt Pro is sturdily built and super compact, which makes it ideal for commuting or just having some good, clean fun! You can also go up to 30 miles on your Bolt Pro on a full battery using pedal assist! Happy riding and keep moving!
Rated 5 out of 5 stars
Jetson pro bolt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Only Down side about it is going uphill. You need to peddle to assist. Other than that it’s Awesome!!! Love using it as my daily commute to work.
I would recommend this to a friendRated 5 out of 5 stars
Jestson Bolt Bike -After 3 Months Usage.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jetson Bolt Pro Bike is a good bike , assembely was super easy .Battery backup is good and easily last for a long period of time. I would receomend this bike.
I would recommend this to a friendRated 3 out of 5 stars
Not worth it!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Safe your money guys. I got this is June and since it started getting cold the bicycle simple turns off or midway only has 1 line when it was 100% 15 minutes in. At 3 months i had to fix the breaks. It doesn't work in the cold which sucks because it's my form of transportation! Safe your money
No, I would not recommend this to a friendBrand response from Jetson Bike
Posted .Dear Valued Customer,
Thank you for sharing your feedback with us, and we sincerely apologize for the issues you’ve experienced with your eBike. We understand how frustrating it must be, especially since it’s your primary form of transportation.
Your concerns about the battery performance in cold weather and the need to repair the brakes so soon are important to us. We strive to provide reliable, high-quality products, and we’re sorry to hear that we fell short in this instance.
We would like the opportunity to make this right. Please reach out to our customer service team at 1 (844) 585-7462, available every day from 9am to 5pm EST, so we can assist you in resolving these issues and ensure your eBike meets your needs.
Thank you again for bringing this to our attention. Your feedback helps us improve both our products and our customer experience.
Best Regards,
Customer Service Team at Jetson
Rated 5 out of 5 stars
Worth the buck!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect when you need to run an errand locally and very light weight.
I would recommend this to a friendRated 5 out of 5 stars
Jetson E-Bike
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great size and speed! I absolutely LOVE IT! It couldnt get any better unless it came with its own helment and a basket!
I would recommend this to a friend- Cons mentioned:Size
Rated 3 out of 5 stars
E Bike
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very small definitely not for adults super heavy and not the most comfortable seat
No, I would not recommend this to a friendBrand response from Jetson Bike
Posted .Hi there, the Bolt Pro is recommended for riders aged 12+ and the product weights 42 lbs with a collapsible handlebar and carrying handle, so it's easy to move and stow. If you have any other questions regarding your Jetson, feel free to reach out to us!
Rated 3 out of 5 stars
Jetson Bike
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of intermittent issues, would turn off then on
No, I would not recommend this to a friendBrand response from Jetson Bike
Posted .Dear Mohamad,
Thank you for bringing this matter to our attention, and we apologize for the intermittent issues you've encountered. We are committed to ensuring that every customer is satisfied with their purchase and experience.
Please reach us at our toll-free number, 1(888)976-9904, from 9am to 5pm EST. We're committed to ensuring your complete satisfaction and will strive to meet your needs to the fullest extent.
Best Regards,
Customer Service Team at Jetson
Rated 2 out of 5 stars
Nice affordable ebike, but short life
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Jetson Bolt Pro on December for my son, no complains for 5 months, then stopped working, the power turns off after 5 seconds of turning on. Now he can't use it. I tried contact support on the Jetson website but no one respond (on the chat) no phone number or email to call someone.
No, I would not recommend this to a friendBrand response from Jetson Bike
Posted .Dear Ezra,
We apologize for the inconvenience you've encountered with your Jetson Bolt Pro and for the lack of response from our support team on the website.
This is certainly not the level of quality we aim to provide to our customers. Please contact us at our toll-free number, 1(888)976-9904, available from 9 am to 5 pm EST. Our team is prepared to assist with any inquiries you may have and will work diligently to resolve this issue for you.
Best Regards,
Customer Service Team at Jetson
Rated 5 out of 5 stars
Excellent product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well I give this present to my son and he used for drive to the gym he love the bicycle the battery fast charge and test more the 20+ miles
I would recommend this to a friendRated 4 out of 5 stars
Gets you where you need to go
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son, so far so good, he’s about 6’0 140lbs 14 years old.
I would recommend this to a friendRated 5 out of 5 stars
Good bike
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a reliable fun little bike and is strong I was hit by a truck I am okay ant the bike still works!
I would recommend this to a friendRated 5 out of 5 stars
Jetson Bolt review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am A senior citizen, my balance is not what it used to be. This is my 1st E-bike and it is easy to ride. I like the pedal assist and I am comfortable riding it.
I would recommend this to a friendBrand response from Jetson Bike
Posted .Wow! Thanks so much for taking the time to reach out with this awesome five-star review! We love to hear that the Bolt Pro is providing you with the convenience and comfort of e-bike riding, and we hope your Jetson continues to make your life a bit easier (and a lot more fun) for a long time to come! Ride electric, ride Jetson!
Rated 1 out of 5 stars
A bike with problems
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this bike and put the pedals on then charged it. Went to ride it the power came on then immediately shuts off. I took the bike right back to Best Buy to exchange it and they said they dint have any more bikes so they refunded my money but charged me $67.50 for returning a broke bike for a restocking fee. I can see if just returned it for no reason but the bike was broke.
No, I would not recommend this to a friendBrand response from Jetson Bike
Posted .Dear John,
Thank you for reaching out and bringing this matter to our attention. We sincerely apologize for the inconvenience you experienced, and we understand your frustration with being charged a restocking fee for returning a broken bike. This is certainly not the level of service we aim to provide to our valued customers.
We are committed to ensuring that every customer is satisfied with their purchase and overall experience. To resolve this issue as quickly as possible, please contact us at your earliest convenience by calling our toll-free number at 1 (844) 585-7462 between 9 AM and 5 PM EST, or by emailing us at [email protected]. Kindly refer to Angela, who will personally ensure this matter is resolved to your satisfaction.
Best Regards,
Customer Service Team at Jetson
Rated 5 out of 5 stars
Xmas E-bike Surprise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this E-bike for my Nephew. Must say that he was very surprised. He literally rides every opportunity he gets and also shares with his Brother. I would recommend this E-bike.
I would recommend this to a friendRated 5 out of 5 stars
Jetson Bolt Pro ebike 30/15.5mph
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was as expected. Runs real smooth and feels really sturdy. This is a good sound bike that I feel should last for a long time even after many hours of use. Def recommend.
I would recommend this to a friendBrand response from Jetson Bike
Posted .Thanks for the 5-star review, Alex! We're thrilled to hear you would recommend the Bolt Pro Electric Bike. Welcome to the Jetson family and keep making moves!
