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Customer Ratings & Reviews

Model:
EBEAIRSPTNCRBLK82
SKU:
6426501
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Customer reviews

Rating 4.2 out of 5 stars with 2564 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Epic Air Sport ANC True Wireless Earbuds for their top-notch sound quality, comfortable fit, and great battery life. The charging case with both wireless and USB charging is also appreciated. However, some customers have experienced occasional connection issues, dislike the touch controls, find the ANC a bit weak, and feel the highest volume is quite low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 2,564 reviews
  • Rated 5 out of 5 stars

    Comfortable.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, download the app. but the app sticks. I use these for everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are perfect for my needs. They go with me anywhere - work, walk, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    J Lab Headphones... WIRELESS

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these all the time and can’t thank J Lab enough! So thanks again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent earbuds

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good earbuds, excellent value for the money. Excellent choice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They are ok

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good but they get have a problem with not disconnecting from the Bluetooth.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    JLab Epic Air Spirt ANC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are amazing. Much better performance that their Apple counterparts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and comfortable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Great! Great! Great! Great! Great! Great! Great!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this headphones on sale which for the price are good but i did have issues with them. It states 15+hrs playtime which i only got barely 12hrs yet i was like "no big deal" but after 3 weeks of used the battery time kept getting shorter to the point it was only giving 6-7 hrs, yet i was still giving them a chance but at the end the sound just kept cutting on and off. I try a different brand and found it only happen with this one. One last thing.... after a while they are not the most comfortable things to wear.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Worth the price of on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re rough on your ears compared to their competitors, also they link with your phone sometimes when they’re in their charging case. Overall though they’re good headphones

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for exercising

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome set. Love the wireless, no more cord to worry about when I run or work out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth earbuds

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a test Christmas gift for my daughters. Works perfectly!

    I would recommend this to a friend
  • Cons mentioned:
    Touch controls

    Rated 2 out of 5 stars

    Disapointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great for running…. And no controls to advance to the next song

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    These headphones aren't worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these on January 15th, and I've used them several times both in the gym and just walking around. Initially, when I went on walks, there was an issue where my music just stopped for a few seconds and then started back up. I assumed it was just my iPod because it's older. Then my podcasts started skipping when I was just walking around my apartment. Today I put on my headphones to go to the gym and the battery was at medium, despite them being in the charging case for several days unused. Then when I returned home, I put them back in the case but they wouldn't disconnect from my iPod and started emitting this high pitched squeal until I took them back out of the case. Overall, I'm thoroughly disappointed because I could've just wasted $20 instead of $80 for the same quality. Can't return them either.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    tina

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only problem i had with item is my ear was to small but i loved this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item we had about 8 of those and we all family members are pretty happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great while I'm working in all weather and stay on my ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves them. Will look at a pair for myself soon. Lots of easy features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter .She loves it said it works great .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for brother in law and haven’t heard any complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy i woukd recommend this item to anyone to purchase

    I would recommend this to a friend