Customer Ratings & Reviews
- Model:
- EBEAIRSPTNCRBLK82
- |
- SKU:
- 6426501
Customer reviews
Rating 4.2 out of 5 stars with 2564 reviews
(2,564 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the Epic Air Sport ANC True Wireless Earbuds for their top-notch sound quality, comfortable fit, and great battery life. The charging case with both wireless and USB charging is also appreciated. However, some customers have experienced occasional connection issues, dislike the touch controls, find the ANC a bit weak, and feel the highest volume is quite low.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Don’t waste your money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Build quality feels very nice.. Although you have these irritating moments when one side doesn’t charge. I used these solely for the gym and they couldn’t even do that right. It kept pausing my music when I would switch positions on exercise I.e Decline bench press. Happened to me multiple times.. Would not recommend!
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great. Great sound quality and I have used them during tests for just the noise canceling.
I would recommend this to a friend - Cons mentioned:Connection
Rated 2 out of 5 stars
Not what I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is just ok and they keep dropping connection.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab Audio
- Pros mentioned:Battery life
Rated 1 out of 5 stars
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These wireless headphones lasted all of 3 months before bluetooth stopped working. Best Buy does not honor the manufacturers warranty. Considering these were $100 headphones I am disappointed in Best Buy and Jlab to say the least.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Just not what I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fit but I really don’t like the sound while listening to music.
No, I would not recommend this to a friendRated 3 out of 5 stars
Decent for running
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is so-so, but fits comfortably for running
I would recommend this to a friendRated 3 out of 5 stars
Waste of money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t care for them. They don’t last and the voices goes in and out. Waste my money.
No, I would not recommend this to a friendRated 3 out of 5 stars
Okay
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent for music but not very good for phone calls
No, I would not recommend this to a friendRated 3 out of 5 stars
Audio is not that great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too big for the ear. audio is also not that great.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Don't waste your money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned them after short time with these horrible excuse for earbuds. The "soft-touch" button failed after short time using. Sound quality was pretty decent if I'm being fair. I wanted to like them but they thrived in concept but failed in execution!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Not Comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The description & reviews had me…but for my adult ears the “comfortable” cushion for earbud was still uncomfortable. Unfortunately, I had to return it. However, the sound quality was excellent. Wish I could’ve kept them…
No, I would not recommend this to a friend Rated 1 out of 5 stars
One to two years tops
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are awful e-waste. Don't support this crap- just buy wired headphones. The audio quality was quite poor, the active noise isolation is neat, but you could just buy a regular pair of sports earbuds that are wired and have little to no issues with them. Left ear-bud always has a lower battery level due to it being the earphone that has to be active to pair with bluetooth devices. These are trash, they will end up in landfills and they do not last long at all.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Bad earbuds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds were opened and used after christmas so they've been used for about 2 months and 1 is already broken as it can no longer be charged. The sound quality was ok for the price but the overall quality is definitely not worth the money.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Rated 3 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not like the sound quality of these earbuds. Connectivity is good though.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money, Jlab used to be a great product but not so much anymore. I'm be disappointed with the sound. The quality of the product is good but if the sound doesn't match...
No, I would not recommend this to a friendRated 3 out of 5 stars
Ear buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is not long enough. Both sides don't charge same length of time
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab Audio
Rated 3 out of 5 stars
Earbuds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was okay. I preferred the Apple Beats Pro instead
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Bad mic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great! Don't try and use them for a phone call, though. No one will be able to understand you
No, I would not recommend this to a friend Rated 3 out of 5 stars
Good Bluetooth headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is muffled, overall good a Bluetooth headset
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
not for me
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound quality and they dontwork with small ears, i returned mine and upgraded to a better product. the savings was not worth it.
No, I would not recommend this to a friend










