Customer Ratings & Reviews
- Model:
- EBEAIRSPTNCRBLK82
- |
- SKU:
- 6426501
Customer reviews
Rating 4.2 out of 5 stars with 2564 reviews
(2,564 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the Epic Air Sport ANC True Wireless Earbuds for their top-notch sound quality, comfortable fit, and great battery life. The charging case with both wireless and USB charging is also appreciated. However, some customers have experienced occasional connection issues, dislike the touch controls, find the ANC a bit weak, and feel the highest volume is quite low.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great ear buds for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality ear buds that has surprisingly really good sound for the money!
I would recommend this to a friend Rated 1 out of 5 stars
Once a pleased customer, now very dissapointed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned two sets of Jlab earbuds over the last three years. They were some of the best that I have ever had. I purchased these because I was wanting to use them with my computer at work, and saw that they had a very long battery life. They never would fully charge. Even after placing on the charger, each time I would remove them from the case, the welcome message would day "battery low", and would work for about 30 minutes. I returned to the store and exchanged for the EPICAIR ANC True Wireless units. Unfortunately, the right earbud is not charging at all on that unit, so will be returning it soon. Very disappointed after the good luck that I have had with JLab for years that two sets have been defective.
No, I would not recommend this to a friendRated 3 out of 5 stars
Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average sound quality. It did the job. Would not purchase again.
No, I would not recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
epic air pods
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Convenient, clear voices. Enjoy the convenient case. Long lasting charge.
I would recommend this to a friend Rated 3 out of 5 stars
So-so
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Settle for these until i buy the ones i want. They work ok.
No, I would not recommend this to a friendRated 3 out of 5 stars
My Ear Buddies
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still trying to figure Out, Haven't Really Tried Them at Work.
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Hey there, if you ever have questions, please feel free to us for help or check your quick start guide. [email protected] 1-405-445-7219Hours of Op: (PT)Monday - Thurs 9-4:30Friday 9-2 -JLab Audio
- Pros mentioned:Battery life, Fit, Sound quality
Rated 5 out of 5 stars
Budget Friendly, Sport Approved
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.JLab audio has been stepping up their game recently and it really shows with these new earbuds. I have been using these while running, playing bball, and casual listening around the house. The Active Noise Cancellation is really quite good and I attribute that to the earbuds fitting snug in my ear in combination with the software. I can completely drown out any surrounding noise with the earbuds on but with the app, I could also turn ANC down or off so I can hear my surrounding for safety purposes. The app is a little bit bugged in the sense that when I tried to change the ANC from max to low it would automatically reset itself to what it thought it should be at. It didn't bug me too much because it would balance out perfectly with what I was doing at the time anyway. The actual sound quality of the earbuds are good as well. The base does bump and vocals are clear. I didn't notice distortion at max volume and with that being said, max volume wasn't obnoxiously loud, it was a comfortable loud. The feel of the earbuds were great. I did not feel as if they would come out of place and even with sweat build up they were still solid. I didn't notice any fatigue up until about the 1 hour mark of wearing them. These are also difficult to wear with glasses so keep that in mind if you have to wear them while playing sports. Another great aspect of this product is that the case is very slick! It's very small and the charging cable is connected to the case itself tucked underneath it for easy access. Battery life was phenomenal and even after 7 days of continuous use for 1 hour intervals, I did not have to charge them. The reason behind this is because as soon as you put them back in the case, they begin to charge again. It's exactly what all true wireless earbud products offer and JLab has come into this space and made it more affordable. Overall, I love the sound, design, and affordability of these earbuds.
I would recommend this to a friend Rated 3 out of 5 stars
Ehhhh so so
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the greatest sound output, but they work as they should.
No, I would not recommend this to a friendRated 2 out of 5 stars
Battery life not as advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so happy with the battery life, used for couple of hours an battery dropped from high to medium and next one hour from medium to low. The product features features 15+ hours of Bluetooth playtime in each earbud which was not true in my case. Maybe this is a lemon piece :-(
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey there! We're very sorry about this. It might be a lemon one... Can you please reach out to us directly so we can make things right? [email protected] 1-405-445-7219Hours of Op: (PT)Monday - Thurs 9-4:30Friday 9-2 -JLab Audio
Rated 3 out of 5 stars
Samsung user
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't like the ear hooks. Vary hard, not very flexible.
No, I would not recommend this to a friendRated 3 out of 5 stars
Gem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift they enjoying them greatly will recommend!
I would recommend this to a friend- Cons mentioned:Connection
Rated 1 out of 5 stars
Utter garbage. Do not waste your time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are utter crap. the one for the right ear connected for 15 seconds and would not connect after that no matter what I did. YES, I did go through the trouble shooting per the manual. It did not work.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
ear buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.husband loved his birthday gift. Clarity and sound are great!
I would recommend this to a friend Rated 2 out of 5 stars
Not as great as the reviews suggest.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These don't keep a charge long. Maybe three hours. Also, because there's no easy way to turn them off, that I can see, they're always running down. One more thing: It's hard to "pause" the operation of these, so you can hear what's going on, other than taking them off.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .When you put them in the case they auto power off after a couple minutes. Please reach out if you are having this issue still. support@jlabaudio.com 1-405-445-7219Hours of Op: (PT)Monday - Thurs 9-4:30Friday 9-2. -JLab Audio
Rated 3 out of 5 stars
JLab earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this headset, they did not fit comfortably.
No, I would not recommend this to a friendRated 3 out of 5 stars
JLab Audio - Epic Air Sport ANC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good value when it is on sale for under $ 50
I would recommend this to a friendRated 2 out of 5 stars
Not a fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still am working on trying to get these to work. Not easy to figure out at all. I’m going to keep trying but it’s past warranty/return time so I cant return them or exchange them. I dont recommend these. The left one has no sound at all. Very frustrating.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
Rated 2 out of 5 stars
Nope
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend these as the sound is too low, I returned it as soon as I compare these to the earlier version of these which does not have wireless charging. The old ones are really good but not these in terms of sound quality and volume.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
- Cons mentioned:Connection
Rated 1 out of 5 stars
Regret these.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the worst ear buds that I have purchased. I wish I returned these sooner for my money back. I constantly lose connection when using them.
No, I would not recommend this to a friend - Cons mentioned:Volume
Rated 1 out of 5 stars
Poor quality for the price!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased thee for a Christmas gift for my husband and after one week he constantly hears static from them and the volume is soo low he has to strain to hear. I will be returning these.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab Audio










