Customer Ratings & Reviews
- Model:
- EBEAIRSPTNCRBLK82
- SKU:
- 6426501
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the Epic Air Sport ANC True Wireless Earbuds for their top-notch sound quality, comfortable fit, and great battery life. The charging case with both wireless and USB charging is also appreciated. However, some customers have experienced occasional connection issues, dislike the touch controls, find the ANC a bit weak, and feel the highest volume is quite low.
This summary was generated by AI based on customer reviews.
Earbuds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like these. I gave them to my son. Comfort wasn’t an issue it was me getting them to connect. The app. I’m older and I need easy. It just wouldn’t do wanted I wanted them to do. Like all my other buds it was easy. Put them on and they connect. I have other earbuds. This was just to complicated for me.
No, I would not recommend this to a friendNot that great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought these would be much better after reading a lot of the reviews, but they sounded just "okay" and they kept dropping the Bluetooth signal ...I returned them 2 days after receiving them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about the problems you've experienced with your earbuds. This is very unusual and we wish we could've assisted you while you still owned them. In the future please know our customer support team is always available to help with issues regarding our products. -JLab Audio
Value but also cheap
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not purchased another pair of JLabs since after this purchase. They are designed for sport however after a week of using them in the gym they stopped working. First the right stopped and then the left. While they were working they were fine and audio was good but not made well.
No, I would not recommend this to a friendPerform well sound is horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really 2.5 stars! So far they work great & fit well but the sound is horrible. There is an app where you can make adjustments but, even with that, they still do not sound good!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, depending on the device you have make sure you have Epic Air Sport ANC Stereo selected. If you don't the sound quality will be lowered. -JLab
- Cons mentioned:Volume
Sound QA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is bad. Crackles when you raise volume pass mid level.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
Absolute garbage!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on October 6, 2022, and now as of 12/4/22 they're broken, and outside of the return window. The left ear bud no longer charges, and the button on the right ear bud doesn't work. That said, I paid a hundred bucks for ear buds that lasted less than 2 months. Next purchase will be Amazon Prime, that way I have a larger return window should I get another piece of trash product like this one.
No, I would not recommend this to a friend- Cons mentioned:Connection
Terrible, just terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cant get the right and left ear buds to sync with each other. Only the right bud connects with the phones
No, I would not recommend this to a friend Wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These wireless headphones are not all that great. They supposed to be noise canceling and they are not.
No, I would not recommend this to a friendbig d
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very mediocre sound quality the bass is awful I have a pair of ten dollar ones that sound much better. I would return them but the box is trashed.
No, I would not recommend this to a friendDisappointing
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good purchase for me. Only one of these connect. And i have to disconnect blu tooth when i receive a cal... big disappointment.
No, I would not recommend this to a friendWouldn't recommend this item
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well received these and they were working pretty good,then the right earbud quit working!!
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Not so great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounded good for an hour then started cutting in and out. Ended up returning them when the left one quit working altogether.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey there, sorry you had issues with your buds. Next time reach out to our customer support team for help before returning them. -JLab Audio
Not worth the purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son did not like these had a hard time getting them to function properly gave them to his younger brother. I would not recommend purchasing this product.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab Audio
- Cons mentioned:Connection
jlab
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the head phones fail loose connection through play time, all the time.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab
Not at all good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bulky, can’t hear very well with them and not able to turn volume up well . Somethings I get a loud squeaking noise from them .. waist of money .
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio
- Cons mentioned:Connection
Very Sad
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They would not connect to my iPhone. I followed all the instructions and even downloaded the weird app.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .These are compatible with all devices that support Bluetooth 5.0. Please check the Bluetooth version that your device supports. -JLab
- Pros mentioned:Comfort, Fit, Sound qualityCons mentioned:Anc
Very good headset.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First set 14 months, so I jumped into a different brand. The Beat fit Pro, extremely touchy, can't I use a hat. They move too much. Sound excellent. I already own the apple pro. The short history is the JLAB will hold in place 99 % of the time. Sound ok, but when you understand how to manipulate the EQ they sound much better, they are comfortable and I usually readjust them every few minutes, but I don't have to be that careful readjusting the headset like the other brands. ANC needs some improvement.
I would recommend this to a friend Wireless Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A charger didn't come with the ear piece so I haven't been able to use them since they died.
No, I would not recommend this to a friendIs not as good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It hurts your ears when you have it for half an hour
No, I would not recommend this to a friendNope
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for your Bluetooth phone use, great for other things but horrid for anyone who is talking to you on the phone
No, I would not recommend this to a friend