Customer Ratings & Reviews
- Model:
- EBEAIRSPTNCRBLK82
- SKU:
- 6426501
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the Epic Air Sport ANC True Wireless Earbuds for their top-notch sound quality, comfortable fit, and great battery life. The charging case with both wireless and USB charging is also appreciated. However, some customers have experienced occasional connection issues, dislike the touch controls, find the ANC a bit weak, and feel the highest volume is quite low.
This summary was generated by AI based on customer reviews.
Terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are awful. I have tried the different earbuds hoping it wound improve the sound quality but it didn't. The software is awful it freezes and crashes. Look elsewhere
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio
Pretty mediocre earphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the moment I opened the box, only one earphone was working. And the app you're supposed to use, at least for Android, is horrendous.
No, I would not recommend this to a friendBad earbuds!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't get the ear upside to work :-( This is very upsetting. I have thrown away hard earned money on something that doesn't work! Not happy at all. Not recommending!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
Waste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wireless earbuds are comfortable the problem was I had to return for the hours of battery charged is only 6
I would recommend this to a friendAudio Quality Lacking
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased when they were essentially 2 for 1. Quality was lacking. Couldn't get the right sound. Never opened second one and returned them both since so disappointed.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Sorry these did not meet your expectations. If you ever have problems please reach out to our customer support team. -JLab Audio
Meh
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were rated very highly but I did not have a good experience with them. Difficult to set up and somewhat confusing to operate.
No, I would not recommend this to a friendNot good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad sound no bass ¿???????????????????????????????
No, I would not recommend this to a friendHeadphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don't charge correctly had to return these headphones.
No, I would not recommend this to a friendPiece of crap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a piece of crap. Doesn’t work most of the time when it says it’s fully charged. The right side works and the left side doesn’t. I’m really disappointed.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
Not charging any more
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was working great, but not charging any more today. I am so upset that I can not return it or replace it.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab Audio
- Pros mentioned:Battery life, Charging case, Comfort
Great Earbuds for Everything
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best wireless earbuds I ever had. I have been using these for everything. I use these in the house, in the car, running errands and in the gym. The sound quality is excellent and the battery life is very good. They are also very light and comfortable. Comes with a nice case, wireless charging, all the bells and whistles. I have no cons to list.
I would recommend this to a friend not a happy customer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been a year now. Earphones are not working. They will not charge up. Waste of money!
No, I would not recommend this to a friendPAINFUL TO WEAR. DO NOT BUY!!!!!!!!!!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are so incredible painful around your ear. They squeeze your ear. I have small ears for a woman, but these are sized for a small child.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio
Did not work for me.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One side of the earbuds not working, no sound. Had an issue with syncing to the phone, bluetooth not recognizing the earbuds.
No, I would not recommend this to a friendJLAB REVIEWS
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only one side of the earbuds was working. I exchanged it for a new jlab earbuds same problem. I finally decided to buy from another name brand.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey there, we're very sorry to hear this. If we can do anything for you please reach out. -JLab Audio
Not for me.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These did not feel good. These did not fit in my ears right. These do not have a base boosting a fact that they claim.
No, I would not recommend this to a friendNot happy with purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I walk into another room, these disconnect from my laptop. Fortunately, they’re a back up pair. I’m disappointed with them.
No, I would not recommend this to a friendWorst product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product, been through 3 of them and after 4 months dead . Job makes real poor headsets go with something else
No, I would not recommend this to a friendBought others for less that don’t drop Bluetooth ,
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bluetooth would drop in and out while working out, gave up on it the third day. Frustration started to set in.
No, I would not recommend this to a friendtitle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are supposed to be noice cancelling but they don't do a very good job of it
No, I would not recommend this to a friend