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Customer Ratings & Reviews

Model:
EBEAIRSPTNCRBLK82
SKU:
6426501
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Customer reviews

Rating 4.2 out of 5 stars with 2562 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Epic Air Sport ANC True Wireless Earbuds for their top-notch sound quality, comfortable fit, and great battery life. The charging case with both wireless and USB charging is also appreciated. However, some customers have experienced occasional connection issues, dislike the touch controls, find the ANC a bit weak, and feel the highest volume is quite low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,562 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Comfortable with a good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fit of the earbuds and the sound comes through clear. I use them when I do a shootaround for basketball. The JLab app is helpful for setting the sound level. The app was challenging initially but I maneuvered through it once I understood how it worked with the earbuds. The custom option worked best for me compared to the other preset options.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    JLab Wireless Earbuds that fit well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These over the ear wireless earbuds fit great and do not fall out. They connect easily from phone to laptop and back. The controls on the earbuds are a little tricky to figure out. But all controls can be administered from app on phone. I use them mostly for web conference and remote work. But will also use them for music. The battery life is good. For work I wear one earbud at a time so I can swap out if battery runs low mid-day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great exercise earbuds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I did not purchase these for myself, I can tell you that the owner loves them. She uses them for exercise and outdoor activities. She’s pleased with the battery life, sound quality, the app accessibility and ANC. Her only complaint is the charging port and box is a bit odd,

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Holds to your ears securely and had great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone who never has any luck with getting ear-buds to stay in their ear, these do the job perfectly. The wrap-around piece is rigid enough to hold everything securely while running or any activity I’ve tried. Sound is pretty decent in my opinion, l like the option of changing equalizer settings on the fly. The touch controls are really useful and very straightforward. Definitely recommend these for the price and doing exactly what they claim to do.

    I would recommend this to a friend
  • Pros mentioned:
    Charging case, Fit
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Was hoping for more than I got

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort wise? They're fine! - fit really well, and when you adjust the earpieces to better align with your ears.. makes it even better. Charging case is great. The connections though are buggy at best.. I find IF I put the left earbud in first, THEN it will work... but it will still click out, then go into one ear, then into both.. For $79 I was hoping for better but it is what it is I guess. Not looking to purchase another pair though- ANC is great however

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Charging case, Sound quality

    Rated 5 out of 5 stars

    Excellent Wireless Earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent. Sound is great, never had an issue with battery life. Wireless charging case is fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Glad to have picked these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great . Stay on your ears even while active . 4 out of 5 star sound quality . And almost best is the locator functions . That can be made to beep till found or they can help you find your phone . How many of you have misplaced and EarPod and couldn’t find them/it ? Or your phone . Great feature . Good case . All in all I’d recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The Best Wireless Earbuds I Have Had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great, they stay on well, the charging case can charge the earbuds for a surprisingly long time, and there are no problems with the quality that I have noticed. The only thing that I think you should keep in mind before purchasing this is that the part of it that rests inside the shell of the ear right outside the part that enters the ear is really bulky, and it could be uncomfortable for smaller ears. I do not find it to be a huge problem, but it is something to keep in mind.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Just What I Needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy these earbuds. I needed earbuds that fit and stayed in my ear comfortably throughout the day, and particularly when I am working out. I usually need to wear only one of them. The sound quality is good. I like the hands-free phone call connecting/disconnecting capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Great Earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought I was missing out while using my wired earbuds with my old phone while running. Until I got a phone without a port for them, that is. I tried a cheaper no name brand first, but they wouldn't connect. These babies connected in seconds, are always charged, and connect automatically when I remove them from the charging case. I absolutely love them! I use them for running, and they stay in without any issues. Buy them, you won't be disappointed! And they are reasonably priced!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    great sound secure fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well on ear for a scire fit. Earpiece is fairly comfortable but does become noticeable after a couple of hours wearing. Sound is good with nice bass tones

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good stay in wireless ear phones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to wear when I'm working in the yard. These stay in place & are comfortable to wear. Sound is clear. They are a little larger than the bud style if you need something to carry in your pocket. I recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Great fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a delivery driver. I wear one of the buds at a time. They fit snug and secure. One of the buds last all day. I usually listen to podcasts or talk with coworkers. If i had to come up with one problem it would be that my ear tends to get a little discomfort of i wear one of the buds for 8 or more hours.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Not bad for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sports headphone for the price. Fits will, comfortable and sounds decent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, good sound and really reasonable price. I recommend this earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have all the features I was looking for at a great price. Connecting is easy and stable. The app works very good with all the basics but no added boat. Sound quality is surprisingly good across multie genres ans sources.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Good quality, disappointing buttons.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the performance of these headphones is above average. The sound quality is nice, the noise cancelling works well, they are fairly comfortable. However, the buttons are a problem. Since they are sensors instead of actual buttons, you need to be careful when you touch them. Otherwise, you can inadvertently change songs, volume, etc. Also, they do not the ability to restart or go backwards in songs, only forwards. I have 5-year old headphones that have better button controls than these. Look elsewhere if you're looking for headphones to use when working out or on the go. I will be returning the ones I bought and continue using my old ones as I like them better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Absolutely insane value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it for $50 on this crazy sale. The noise pass-through from this brand is always a little much, like amplified, but it can be adjusted now! The app is so amazing to use and fixes all the mistakes the sport earbuds had in the past. AND they added on noise cancelation, which works very well. It works well, because of the fit and software. It is on par with AirPods Pro actually, but I prefer these, because the hooks keep them on. I have weird ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Buy these you won't regret it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things sound amazing and the noise counseling is fantastic and the battery life is fantastic and make sure you use J lab signature for the eq Setting they sound the best. The app is very useful to it gives you the battery life and you can mess with the settings and customize your own EQ! I'm a truck driver and these things work fantastic for me and the Noise canceling is a plus

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Sunlight sensitive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds sounded good and fit nicely but one issue they need to fix is the minute the buds hit sun, they disconnect from your phone. I called the company and they said they are working on this issue. So they must be sunlight sensitive? I tried 2 pair, the 1st pair would pause randomly so I had to keep on pushing play. I figured why live with that problem and took them back for another pair to find the 2nd pair even worse, couldn't even walk outside, they wouldn't even connect till I went back in the house. Very weird. Till they figure out this issue, I can only give them 2 stars.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey there, sounds like you just need an app update. Download the JLab Epic ANC app and connect your earbuds. Download the newest firmware and this will solve your problem. -JLab jlabaudio-conv