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Customer Ratings & Reviews

Model:
EBEAIRSPTNCRBLK82
SKU:
6426501
Your price for this item is $94.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 4.2 out of 5 stars with 2560 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers recognize the Epic Air Sport ANC True Wireless Earbuds for their exceptional sound quality, long battery life, comfortable fit, and reasonable price. They appreciate the convenience of the wireless charging case and the ease of use. However, some users have experienced connectivity issues, found the touch controls to be sensitive, and wished for more volume control. The ANC feature is also considered to be a bit weak by some users, and there have been complaints about the app not working properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,560 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Wireless headphone with long battery life

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have been fantastic. I use these for exercising daily, whether I am at the gym, or getting a great outdoor run. These headphones provide great quality sound and the noise-canceling feature is amazing. I love the enhanced hearing feature, almost like having hearing aides turned on.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Buckroo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds are exactly what I was looking for. They are comfortable and secure in the ear with wrap around ear design. Connected to all my devices with no issues. I use them to workout with and they are perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable Fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time my son has had a pair off wireless earbuds that includes the ear support. He said it didn't take him long to have that comfort fit.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love 'em!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, but they're sometimes hard to keep in place, esp when wearing a mask. Once you get them in right, though, they don't fall out (except if you get your mask string caught...) My favorite thing about them is that you don't have to wear both at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works decent for sleeping

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for earbuds I could sleep in because I like to fall asleep to noise but my husband doesn’t. These work well. I usually only put one in and have no problem with it falling out or being uncomfortable while sleeping. The charge lasts longer then any of my other earbuds which is a super plus.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging case

    Rated 2 out of 5 stars

    Don’t be fooled by the name brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, horrible thi only good thing about this product isthe battery life and the wireless charging other than that not worth an less you are going to be working in a quiet environment you will be able to hear the music, quality sound, not good if at least decent quality sound is what you’re looking for this is not the product for you, i’m sorry to sound so cruel about this this is just my experience with this product

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Edwin, we are very sorry this has been your experience. We would like to make it right. Please reach out to our customer support team via our website! -JLab Audio jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bluetooth headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good headphones the sound quality is pretty good as long as its not loud in the background

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best headphones ever.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned plenty of headphones over the years but these are probably my favorite! I work out doors and they can definitely take a beating and the battery life is second to none!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and myself love these way better than the ones that hang around your neck. They actually stay in my ears. You can even block out background noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These start out as wonderful. Great sound, nice design to the earbud, quality of the design. Getting used to the use, connecting and answering is tedious. Not simple like AirPods. Hard time pairing to different phones. The App never works properly... you can verify that with the review in the AppStore too. Which may be why there are a lot of connectivity issues. Then they eventually they do not hold a charge. I mean within a month. Could be a flaw in the design that the earbud contacts do not seem make solid contact with the charge pins to charge them fully. The Breakdown below doesn't really help describe the issues. The Quality of the earbud is excellent, the sound; when they work is excellent. I rated Quality overall.. Poor, due to what I stated above. The Value...based purely on the price I paid; over half off. All if this is probably why they are/were selling with huge discount at BestBuy.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab Audio jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son and he loves them. They are just as good as name brand ones and have a better price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a little trouble getting started (probably not enough charge) but am very satisfied. I use them to watch TV without bothering others. I just take them from the case and pop them in - the TV sound goes off and they sound fine. I still haven't had to charge the charging case after quite a bit of use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JLAB CONVENIENT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these at GREAT price during Deal of Day. I did research a d found these to be one of the best products to invest in. Have not use yet but looking forward to enjoying!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    AirPod alternative for working out.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for working out. Needed something that would stay in my ears and the airpod pro did not do that. Worked good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these earbuds. I do have to get used to them around my ears as they can be a little annoying but im sure i will. Great sound and no trouble connecting.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Headphones!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! I purchased my first pair over a year ago and have exclusively used them since. I bought this pair for my mom when she was having issues with the pair she had been using. She hasn't had any issues with these and loves to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love mine. I use them for daily use. Gym, relax and hands free. Mic is good quality. I love the noise canceling option on the settings plus the custom settings.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my borfriend as he has larger ears, and needs something secure but comfortable. He absolutely loves these, and can also tune me out so win win.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Secure fit and good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife's favorite ear buds for the fit and consistently good wireless connection. Had to replace a lost pair.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Ear bud's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like everything about them but the volume Doesn't go as loud as they should

    I would recommend this to a friend