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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2562 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers enjoy the Epic Air Sport ANC True Wireless Earbuds for their top-notch sound quality, comfortable fit, and great battery life. The charging case with both wireless and USB charging is also appreciated. However, some customers have experienced occasional connection issues, dislike the touch controls, find the ANC a bit weak, and feel the highest volume is quite low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,562 reviews
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 4 out of 5 stars

    A solid relatively inexpensive earbud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality at a reasonable price. They are comfortable, with fairly simple controls embedded in the earbud. Also, the charging station works very well. Noise cancellation is quite good. One minor complaint is that the earloops are fairly stiff, and sometimes difficult to seat properly while keeping the earbud in place. However, that does make them very stable during exercise. Bluetooth setup was flawless and simple. I rated 4 stars because I couldn't give 4.5 stars, but it's not quite a 5.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Best JLab product I've purchased yet!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 months, I still can't find a reason not to give these a 5 Star rating! Great sale price, easy install, excellent sound with multiple setting options, good battery life, nice secure fit and so comfortable I've even fell asleep and wore them all night.

    I would recommend this to a friend
  • Pros mentioned:
    Charging case, Fit, Sound quality

    Rated 4 out of 5 stars

    Comfortable fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these better than the JBL's that I was using. The charging case is much better and the pieces seem to always hit the charging connectors first time. no tapping to get them charge properly. I do like the "be aware" which allows outside sounds through which is great while running but the reason for the 4 stars is because it lets all sound through. This becomes especially annoying on a windy day when all you hear is wind when it blows. Other than that the sound is good (I am no audiophile) and the fit is comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    AMAZING HEADPHONES without the Outlandish price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not want to buy a 200.00 pair of headphones for good quality. I bought them on an amazing sale during black friday. I paid 50.00 for them and they are a dream come true. They come in a charging case that fits in any bag or pocket to make sure they stay charged. That's after the 15 hours of playtime on them. These will be amazing for travel and/or running marathons. The "Be Aware" setting is for when you are outside running or want your surroundings heightened. Then you have noise reduction which completely isolates to just what your earphones are playing. Perfect for airplanes or zoom meetings. The hook sits comfortably around your ear and the bud sits perfectly in your canal. It has an app that allows you to choose how the touch buttons work. You don't have to have the app to work them though, they come with a manual that explains how to use the touch buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Loving these ear buds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great price and the batteries seem to last forever. The over-ear design is comfortable and keeps them in your ears. Best bluetooth ear buds I've owned so far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Great head phones some faults

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them .. they are really nice have good sound last all day at work .. even when I work 11 hrs .. I have a problem with the ir wear sensor if I dont disable it .. it plays and pauses my music randomly when I am moving .. maybe it isnt that good .. or faulty i don't know .. .. you can disable it in the app otherwise it would really suck . The ANC is almost non existant.. so don't purchase them if that's a big deal for you I wear them all day with little discomfort

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    My Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was very simple, good customizable sound, and outstanding battery life. In order to get your desired sound, they offer a set of customizable ear buds for a better fit. You need to install the JLab ANC epic sport to customize the sound quality. In addition, it offers movie mode. The call quality is average since it only has one microphone to eliminate surrounding noises and another for picking up your own voice. After a while, they start to hurt.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Good sturdy quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're good. The only thing is that the functions on each side do different things so if I only wear one side, I can't use the volume up or down, or other functions that are on the other side. And sometimes they don't automatically connect to the device, especially if I switch off between my phone and my laptop. The sound quality is great and it stays in my ear perfectly. They're still good to have.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing value for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones. They have alot of tech in them for the money. Infrared/proximity sensors to auto detect when you remove one from your ear which you can set to auto pause the audio. Noise cancellation which works fantastic. Awareness, which amplifies sounds around you. You can use either as a single headset for calls or privacy when driving. They last really, really long. I work out 2 hours per day, and they charge in the case when placed back in for storage, and i havent had to charge the case in over a month. These never fall out of my ear since the loops fit nicely over my ear lobes. This was not the case for the previous buds or earpods I've used, and ultimately lost when they fell out. These are highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit
    Cons mentioned:
    Anc

    Rated 4 out of 5 stars

    good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried these hoping i'd like them as much as i did the jlap sport over the ears with the ANC, and honestly im not that impressed. it was a good price point for black friday deal. but these do not block out sound like i hoped. Pros -fits well, multiple tips for ear size which i loved. - stays secure with behind ear loop -like that i can customize the EQ - GREAT BATTERY LIFE - quick connect Cons- not loud anc doesnt work well in my opinion

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Good sounding headphones that stay put!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good but wish that bass was more intense. Its great that it comes with an app that allows you to set your own equalizer presets, but still the bass intensity is lacking. On the good side, they are very comfortable and great for intense workouts and will not fall of your ears like I've experienced with some others that just count on the rubber tips for support. Pairing is very easy and it has very good battery charge duration.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good and range is too. Stays in my ears and comfortable enough if you wear them regularly. Good replacement for my comparable Insignia set that kept losing connection repeatedly despite having a full charge and being within a couple ft away. Good value for the price on Black Friday. This review given after over a year of intermittent use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earbuds.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. Comfortable. Love that tile app is included and can find where was the last location of your earbids. Sound is really good. Battery is awesome i can used ot all day long with one charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    They're good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. Good sound quality. Long lasting battery life. They stay in my ears even when im moving and bending over. When you take them out of your ear, they pause whatever media you're listening to which is nice (unless you're trying to avoid an ad). I got them on holiday sale for 50$ and it was 100% worth it. Honestly the only downside I can't think of is it has its own Phone App that looks like it was developed for a high school project.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Good, But.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're good solid ear buds. I like the sound for the money. My only knock is that they continue, repeatedly trying to connect to your devices, when they're in the case, It's very annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Good Entry Level Sport Wireless ANC Buds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These great wireless anc buds, they fit well and sound pretty good. They may not be up to a top tier set but for the price are great. They last a long time and handle sweat, just make sure to clean off after use like should. The attached charging cable is nice, have not really tired wireless charging since do not have anything that uses that. I would buy these again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Good sound, easy funtions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is pretty good. The fit is pretty good though you may need to experiment with the various ear pieces. I finally settled on the blue memory foam pieces. Haven't run out site with them but they don't move around much on the treadmill. The noise cancelling works fair, don't compare them to over the ear headphones. The battery life is awesome and will quick charge in the case. Easy to change volume or switch on/off the noise cancelling function. I'd recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Charging case, Fit, Sound quality

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these in addition to Sony over ear ANC headphones so I had something for exercise and mowing the yard and other outside activities where I don’t want to take the Sony’s. ANC is adequate and sound is great with ability to adjust via the App. I like the option to wirelessly charge as well as have the the built into the case USB charging plug that is always there. At the sale price these were a great bargain. Having the ear clips ensures they won’t fall out of my ears. Overall very happy with these for their intended use.

    I would recommend this to a friend
  • Pros mentioned:
    Charging case, Fit, Sound quality

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are very well made and stay in my ears while exercising. The sound is great. I love the wireless charging case and blinking lights that indicate the charging status. Also like the features of these earbuds that allow changes by pressing earbud buttons. Also like the on/off feature when you place them in your ears and remove them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for running!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually bought these when they were on sale, I use these to run and so far they've been holding up with the sweat. I've used other cheaper priced jlab sport ear buds before but after a while they would mess up with my sweat. These are great so far, they automatically pair up to your phone, battery life is good, it has noise cancelation and the be aware feature, which is actually pretty cool because if you have the ear buds in your ears without music you could hear the outside noise or have conversations. Pretty comfortable too and has many different size ear tips for your choosing. Got the warranty also just in case they do mess up.

    I would recommend this to a friend
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