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Customer Ratings & Reviews

Model:
EBEAIRSPTNCRBLK82
SKU:
6426501
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Customer reviews

Rating 4.2 out of 5 stars with 2564 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Epic Air Sport ANC True Wireless Earbuds for their top-notch sound quality, comfortable fit, and great battery life. The charging case with both wireless and USB charging is also appreciated. However, some customers have experienced occasional connection issues, dislike the touch controls, find the ANC a bit weak, and feel the highest volume is quite low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,564 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Clear and easy to set up Great for runners

    I would recommend this to a friend
  • Cons mentioned:
    Touch controls

    Rated 5 out of 5 stars

    Jam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set for the price but very touchy with the settings!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Decent headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headphone with good battery life, good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cheaper option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work just as good as apple and cheaper option than apple and beats

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but a little tight on the ears and mine aren’t that big

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Oddly Pause During Walks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds oddly “pause” while walking outdoors without reason (no physical touch) for 3-4 seconds repeatedly. I originally bought the same product and returned them because I thought it was a malfunction, but it continues to occur with this second set. It’s mildly irritating and disappointing. My only guess as to cause is that the product is sensitive to wind. Otherwise, this product does have excellent charging power and decent audio. I decided not to take the second pair back but the very reason I bought them was for listening to podcasts/books while walking outdoors.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey there, download the JLab ANC app and update your earbuds. We fixed that issue with the newest update! -JLab Audio jlabaudio-conv

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are nice for the price and fit well in my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Well worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, comfortable to wear. Battery life is great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Earbuds for the Price. Works great and Battery is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Workout Earbud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pair of head phone is good one to use for jogging/work out.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    So-so earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highest volume is quite low although the sound is "decent" as CNET would say. Phone software update does not work. nice package and case, easy to charge.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    JLAB sport ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Qualit of sound was disappointing. I read reviews of too much bass but I could not hear any. Tried all of the different ear covers but not much improvement on any. Went back to my old wired budes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing and the noise cancel feature works great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have very good sound. Lots of great and convenient features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wise Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Jlab earbuds. They are excellent in quality and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like them a lot is to charge. No long cords and last a long time

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging case, Sound quality
    Cons mentioned:
    Touch controls
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Perfect for Any Activity

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Jlab Epic Air Sport ANC wireless earbuds set the standard in what earbuds are supposed to do. They are comfortable to wear, the audio quality is good, they last the full day between charges, the foam ear tips with the ANC help the outside world disappear and the JLAB app puts total control at your finger tips. Features: These earbuds have nearly everything that I have ever wanted in earbuds. First off they are sweat and water resistant which means I can use them in all my activities. They have a wear detect sensor so the music pauses if I remove one of the earbuds without me having to do anything. The specs say I can go nearly 11 hours with ANC, without ANC I can get over 15 hours. The charging case is a little wider than some but its not as deep so it doesn’t show much when I have it in my pocket. The charging case has a built in USB cable and the leds on the front tell you the battery level as well as which earbud is being charged. What is really cool is that you can charge the case by placing it on a wireless charger. The app as mentioned below gives you total control over the earbuds. While its not perfect it still does a better job than many other apps I have used with earbuds. The earbuds have 3 pre-configured equalizer settings, Jlabs signature, bass boost and flat. You can also use the app to do fine adjustments to the equalizer. You can use either the left or right earbud singularly which I found nice when taking an unexpected phone call, I didn’t have to worry about which earbud I grabbed. Operation and Use: I like the way that Jlab earbuds are made, you rotate them into your ear which for me offers a better overall tight fit. They also come with a set of foam ear tips which really helps limit the outside sounds. I found the Noise Cancelling to be reasonably good if I used the foam earbuds. If I used the silicon ear tips I still heard too much outside sound. With the foam ear tips I found the ANC would cut down but not totally eliminate the outside sounds which is what I would expect from earbuds vs over the ear headsets with ANC. Like other true wireless earbuds you can control the earbuds by using touch sensors on the earbuds. I found these to be slightly more sensitive than other earbuds that I have and it took a little time to get used to them. I really like all the features built into the charging case but what is kind of strange is that the left earbud is on the right side and the right earbud is on the left. The earbuds worked well when being used to take phone calls. Jlabs uses a dual microphones which helps with clarity and elimination of back ground noises. Sadly these earbuds do not have a mute function which I really would like to have. It would be nice to be able to mute a call using the earbud button versus having to dig my phone out of my pocket. The audio prompts built into the earbuds are concise and clear. Audio Quality: Its hard not to like the overall audio quality of these earbuds. They aren’t audiophile quality but with the built in equalizer controls and the foam ear tips I was pleasantly surprised by how good they sounded. The bass was solid and the highs once adjusted sounded crisp. They do a good job with sound separation and provide a nice sound stage. Besides the 3 pre-configured equalizer settings you can create up 4 additional equalizer configurations that are accessed via the app. When I am working out or running I like to play the earbuds at an upbeat level and these earbuds stayed distortion free even at the higher volume levels. JLab Air ANC App: Like the earbuds this app offers a lot of control but it isn’t very interactive which makes it less intuitive. The main sections of the app are Noise Cancellation, Equalizer, Customize Controls and Updates. In the Noise Cancellation page you can adjust the Noise Cancellation level as well as the Be Aware level which is the option to allow in ambient noise. So not only can you turn ANC on or off with or without outside noise you can actually adjust the level of each! Runners will find this very helpful. The equalizer in the app is a nice one with 10 frequency ranges that allow you to adjust the sound quality to meet your taste. The Custom Control page allows you to program the earbud switches to control volume, playback/track select, pre-programmed equalizer settings, noise control on/off and voice assistant. The Update page allows you to update the software in the earbuds. Everything in the app worked reasonably well however I did find some things not very intuitive. For example, when you go into the app and look at the ANC level it shows it with a white background when on and a slight light grey background when off. I would much rather had a green or red indicator or something easier to differentiate the on and off states. There is also a SET button that provides no feedback when pressed which leaves you wondering if anything happened. Bottom line is that the app has a lot of control but some of its usability is hampered by the lack of interactive notifications. Also the Upgrade page is nice but it doesn’t tell you what version your earbuds are to start with so you have no idea if the upgrade to the new version worked. Issues with Sunglasses and Running: The ear hooks on these earbuds are more contoured than some other brands and hook my ears close to the top of my ear. The downside is that the hooks are fairly thick and not adjustable which causes my Oakley and Nike sunglasses to ride down between the ear hooks and my ears. For me because of the tight overall fit of the earbuds this is more of a nuisance than an actual problem but for some it could be an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, perhaps if anything a little too sensitive

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earphones, stay in your ear at all times. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper than leaders brands but very good sound in your ears!!

    I would recommend this to a friend