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Customer Ratings & Reviews

Your price for this item is $52.49
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The comparable value price is $149.99

Customer reviews

Rating 3.4 out of 5 stars with 880 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 3.3 out of 5 stars

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Cons mentioned filter

60%would recommend to a friend

Customers are saying

Customers praise the Epic Air True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and long battery life. They appreciate the snug fit that stays in place, allowing for comfortable wear. However, some users have experienced connectivity issues and challenges with volume control and pairing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 879 reviews
  • Rated 4 out of 5 stars

    Great idea, connectivity I hope improves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, good quality etc etc. I wish they connected automatically though. It's a hassle to go into the phone Bluetooth settings and connect them each time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Connection
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Personally they are just ok...

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Epic Air True Wireless Earbud Headphones are great that I use them daily for sports and replaced my Jaybirds for a week. but in the end, I did end up going back to my old headphones. I'll get into more detail later but they last a long time about 4 hours and 35 mins which are perfect for workouts or jogs. but I wouldn't push these on battery life, Personally, I'm pleased with the battery life of these headphones. The presentation of the packaging is nice that gives a floating design, I know this doesn't count as much for the headphones itself but I like the attention to details even down to the box itself from companies. upon taking them out you are greeted with easy instructions. Placing them into the ear feels a little unnatural and it takes a while to get used to. The hooks do have a secure fit but all of that somewhat disappear when you put them on because they feel a little uncomfortable. The sound of the headphones themselves is really good and not great or anything mindblowing. There are great deep bass tones and the mids are clear within the ear. The highs like others have mentioned is what hold these headphones back and one of the reasons they are not 5 stars. Bluetooth 4.1 Connection, for the most part, stayed strong but I experience a few drops on the left ear. These are not perfect and this shows OEM have a long way to go with true wireless headphones. This was clearly a lie as it shows on the back of the box but at least this what happens on my iPhone. Jlabs pack other accessories into the box like charging carrying case which to me is kinda large compared to the jaybird's latest true wireless headphones. With something like a charging case it needs to be smaller in my opinion especially with fitness if one wants that extra time at the gym. One plus to the charging case is that they do charge the headphones pretty fast which is awesome if you need to pick up and go. Speaking of fitness these as I said before stay secure during workouts but it just depends on the person for comfort. JLab's Epic Air True Wireless Earbud Headphones are IP55 sweatproof so that's a good thing but I haven't tested this theory out. The mic is clear and the other party on the phone line will hear you clear but what mic is that terrible these days? All in all, I can't say much about these headphones other then they work fine. These are not great in this price range and you can get better if you look around. but if you need these they are great for sports but nothing more in my opinion. 3.9 Stars if I can truly rate them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Outregous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I REALLY LIKE EM. IT TOOK QUITE AWHILE TO GET USED TO THEM BUT I LIKE IT. IT DOESN'T FALL OFF LIKE MOST EARBUDS.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Comfortable fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great because it comes with a wide variety of sizes to facilitate proper fit no matter your ear size.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds for gym

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a gym goer and i am so happy to own this product. The sound is excellent and convenient to carry to gym.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Great Purchase Overall

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JLab Epic Air are perfect for workouts or everyday life, have great sound quality, an outstanding battery life, and unique design to house the earbuds. The connectivity is the only minor issue I have had with mine, yet this is on rare occasions. A majority of the time I have no problem with the range or connection of the earbuds. The over the ear design allows them to stay put during any type of activity. Overall great product and very pleased with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Great workout headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price and quality are good. It sometimes disconnects from your device but not a huge deal breaker

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale and were much cheaper than other true wireless headphones and have worked amazingly for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best true wireless earphones!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the truth!! Too bad they have been discontinued. New model is a bit pricey.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great sound - when they work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first connected these headphones they had an amazing sound. The bass was deep and the treble was clear. Unfortunately about two weeks later the secondary ear bud lost connectivity. I would not recommend until they can fix their connectivity issues.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Constantly cut out!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for the Gym and they constantly would cut out from my phone which was only a few feet away from me. Plus the right and left earbuds would go out of sync which was no annoying. I returned these after 1 week of use and went with the Jaybirds which are amazing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit yours ears very snug and I need that for boxing. They also are very durable and I love them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the neatest earbuds. They hold a charge in the holder for over 30 hours. Very well made.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these a while ago, but I lost one of the ear buds. So I had to buy another pair. Love them.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Cross connection of buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buds do not stay connected from left to right ears buds when in motion. Connection is very choppy and in consistent. Directions suggest giving it time, but it's not working and I don't know how long "time" is. Either they are connected or not.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Wife Loves Them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is a jogger and loves to listen to music when she runs. She has tried several different earbuds (all wired versions) until I convinced her to go wireless. She picked the JLab units because they have the behind the ear hooks to stay in place and because they’re waterproof (as she was concerned about sweating). She was not sure she would like wireless, but she absolutely loves them! Since they make her happy, it was a good purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has many great options. However, Bluetooth is weak. Fades in and out depending which way my head turns. Awsome storage case and charging accessories

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good product for calling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I could careless for audio I use mine for calling and I can say they sucked so I returned them

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Along with using for menu you can also use it fo make phone calls. They can also field phone calls. Nice convenient set of headphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice ear phones. Met my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I borght these ear phones for exercise and doing yardwork. Corded ear phones were always getting in the way and catching on things.

    I would recommend this to a friend