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Customer Ratings & Reviews

Your price for this item is $52.49
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The comparable value price is $149.99

Customer reviews

Rating 3.4 out of 5 stars with 880 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 3.3 out of 5 stars

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Cons mentioned filter

60%would recommend to a friend

Customers are saying

Customers praise the Epic Air True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and long battery life. They appreciate the snug fit that stays in place, allowing for comfortable wear. However, some users have experienced connectivity issues and challenges with volume control and pairing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 879 reviews
  • Rated 3 out of 5 stars

    Too hig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger is the coolest part but they are too heavy and stick out

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sometimes works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cuts in and out once in a while even on full charge and phone in pocket.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    nice device hard to hear

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great exercise headphones. Little hard to hear when running.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for workouts and music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bad things is ppl complain that they have a hard time hearing me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great pruduct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and comfortable to use. Battery only last 3 hours though! Wish it was longer for air flights

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds can fit all size. Ear buds have great functions for every day use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. I recommended all my friends and family buy them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This products is great, good sound and easy to control, perfect for the gym!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Bass
    Tech Insider Network Member

    Rated 4 out of 5 stars

    True wireless with good sound.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JLab Audio Epic Air in-ear headphones are a great set of headphones if you are looking for a truly wireless experience. I've tried many, many headphones and having a truly wireless set is a must. There are no cords to catch on anything which means they actually stay in your ear. For me, even using bluetooth headphones that had a wire connecting the two earbuds was too much wire. The wire would inevitably tug on the earbud and dislodge it from my ear while jogging or working out. With the JLabs you certainly don't have to worry about it. Connectivity was straight forward IF you follow the instructions in the quick guide. Initially, I tried just pushing buttons like I knew what I was doing and it didn't work. The hang up is that you have to get each of the earbuds to pair with each other after pairing with your phone and there is a specific sequence. So, read the instructions and save yourself some time. Sound quality was pretty good. The Bluetooth 4.1 with aptX technology really helps maintain a good connection while getting the best quality sound over Bluetooth. Make sure you pick the correct size ear nub. You will want a snug fit with a good seal to get the best possible sound. The bass will be lacking if you don't have a proper fit. Build quality was also good. They don't feel cheap at all and are IP55 sweat-proof. So you can get them sweaty, rainy or dirty and then rinse them off. Just don't submerge them. Lastly, the case is pretty cool. It houses and charges the earbuds. The USB cable is brilliantly integrated into the edge of the case and doubles as a bumper to protect the case from drops. If you are looking for a truly wireless experience, and good sound, you may want to check these out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay headphones fornstarters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are hard to set up. Must sync both headphones each time

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing. These are durable and worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these wireless headphones. They are very easy to use and charge lasts.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great ear buds, they work well on the run and fit well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is terrific! Very durable and great for strenuous exercise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good ear buds for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s still up in the air for me as I haven’t been able to use them when I run yet. But I like the feel.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it stays in your ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's okay it does not have noise cancellation if you fly frequently

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound crappy voice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The voice quality reminded me of my first cell phone back in the day

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortable fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on these wireless earbuds are nice and loud.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great for working out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stays securely in ears, stays connected, and great battery life.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    JLab Ear pieces

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to figure out. They don't stay in my ears very well.

    No, I would not recommend this to a friend