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Customer Ratings & Reviews

Your price for this item is $52.49
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The comparable value price is $149.99

Customer reviews

Rating 3.4 out of 5 stars with 880 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 3.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

60%would recommend to a friend

Customers are saying

Customers praise the Epic Air True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and long battery life. They appreciate the snug fit that stays in place, allowing for comfortable wear. However, some users have experienced connectivity issues and challenges with volume control and pairing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 879 reviews
  • Rated 3 out of 5 stars

    Ok at best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for working out, horrible for talking.........

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    just what I was looking for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I can safely have my tunes with me in my bath. Or on my long walks in the rain.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great idea. Poor execution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea. They fit nicely and stay in place. But one ear bud cuts out all the time and is hard to pair to the other one. Charging case is nice and can also charge your phone. Had them replaced once and same issue. Will be getting a different brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hands free and good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband needed these for work since his hands are often busy working. It allows him to answer calls and listen to music while working without worrying about dropping his phone. He is planning on using them for running at some point too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a runner I have tried many different headphones/earbuds. Many that I have had have either stopped working or not lived up to the hype. I have had these for about three months and so far these far exceed any previous ones that I've had.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Needs improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reviewed the negative posts on this product, and proceeded with caution. After 2 days, I return the product. Connection to my galaxy 8 was terrible. My advice, buy the, beats. You can't go wrong!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    Great fit Poor connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro Great fit great charger Con Open area weak signal would lose connection from phone (tried my wife's Apple Air Pods no issues same distance) other was buffer from left to right was bad.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Richard,
      We're very sorry to hear of the connection issues that you ran into. Sounds like you may have gotten a bad unit, or the environment was causing some connection issues. We have since released the Epic Air Elite, which has a much stronger connection, also, we do cover all of our Bluetooth headphones with a two-year limited warranty. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Friday between 8am-5pm p.t so that we may get you taken care of.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Pros mentioned:
    Battery life, Volume
    Cons mentioned:
    Connection
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Really solid value Bluetooth Earbuds

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I really like these earbuds I think that they do a lot right and are a really convenient set of workout Bluetooth buds that don't compromise in many ways. The volume on the earbuds are really strong. The built in controls are a bit awkward and take a bit of getting used to, but outside of the Google Assistant controls I think they work pretty well once you get used to them. Connectivity is where I have issues. It did not want to consistently stay connected to my phone within close range and it seemed like there wasn't a lot of consistency to the connection. This can be infuriating and if I was in the position where I was working out and having these connection issues I wouldn't keep them, but it seemed like it wouldn't have that issue if I was standing up. Audio quality is solid for something in this price range, and noise cancellation is a strong point. Battery life is awesome and the case while a bit awkward with its charging cable built into the case fitting back in lasts a long time and can charge a device as well. It is worth mentioning that the pairing process is not intuitive and you should follow the instructions exactly because otherwise you will probably be confused, but if you do then it'll be pretty easy. Overall they have some small issues, but overall they are a really good set of Bluetooth earbuds.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two pairs of these earbuds thinking maybe the first was defective but they weren’t. The matters life was terrible and they never stayed connected. It drove me crazy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a fan of the these headphones and their advertisements. After purchasing them and trying to get them to sync let alone work properly, comfortably, and clearly was too much of an issue to keep. I had to return them. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good ear buds for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for listening to music on the go and for for answering calls.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Do not buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones kept on disconnecting. Every time my hair fell over my ear the earphone would disconnect. I got frustrated a returned them instead. I will stick with my $40 lg earphones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first set had either bad batteries or a bad charger but the time that they worked was awesome! So I went back to Best Buy and exchanged them for a second pair. I haven't had any problems since. It was a little confusing pairing them together but once I figured it out. They are all good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Liked but not used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good but I don’t like how fast the battery going ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Wireless Earbud Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Wireless Earbud Headphones are perfect for me. I'm constantly on the go and require answering calls. The Wireless Earbud Headphones make it possible to instantly answer or end calls easily. In addition I'm able to resume listening to my favorite audio book or music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price. Definitely recommend these.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ⭐️⭐️⭐️⭐️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to contour two works great ..............

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to connect to my bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard time fitting on ear canal but i still like them

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    DO NOT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones are very difficult to connect even when you enable the quick connect function. The connection is extremely choppy and the two earphones lose connectivity.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product but pricy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connectivity issue occasionally. Need longer battery life

    I would recommend this to a friend