Customer Ratings & Reviews

they do what i need them to do using them most every day

They work great I would buy them again they are very good

good for everything used with my phone and pc, buy

Great product and reliable store, with a great service.

Ive gobe through three sets of these headphones and only one set has worked. Two of the sets everytime only one earbud would pair and most of the time the other earbud wouldnt even show it had charged or show a flashing light when trying to pair it wiyh my phone.

Feels cheap. Sound just “eh”. Have had good/surprising results with wired JLab earbuds; not so much this time.

Sound is excellent and that is where the good ends. Terrible battery life after 1 month of use and even worse charging case. No ability to tell if the ear buds are charging or if fully charged. Charging cable is built in but it is too short.

I would give zero stars if possible for both the product and JLABS customer service. For the first 6 weeks the earbuds worked very well. On the 6th week the left earbud would not charge. I did various trouble shooting operations as per the owners manual nothing work contacted JLABS customer service to file a warranty claim, best they can do is offer me a $60.00 credit towards a new pair purchased on their website. I paid $59.99 at Best Buy their website is charging $99.99, so I have to pay $40 additional to buy new earbuds. What kind of warranty is that? Also I sent all photos as the CR rep requested have not heard back for my $60 certificate. Wasted $60.00 be aware

Sound quality is not the best. Sounds like your in a box

Not a good product it got disconnected continuously. Is to bulk to fit the shape of the ear and skull that hurts after10 minutes or so. I will not recomend it!

These JLab earbuds are REALLY SMALL! Extremely tight around the ears. I've used JLab products for years with great satisfaction. But these are so tight the bud comes out of the ear when the loop is wrapped around the ear. Only 1 week after using, the right ear loop broke off when I tried to put the bud back in my ear! Very poor design. Very unsatisfied .

Not as good as the 2nd gen earbuds too much latency and the sound quality is not as immersive

Battery life and noise canceling are not bery good. It was much better in previous models.

These earbuds hurt my ears, they grip on too tight. The touch controls are too sensitive. It has Tile built into it, but only for the headphones. Not the case they come in.

I wanted these for sleeping but they turn off when side sleeing so I can't use them for that. They do have good listening quality.

Volume is very low. Spend a little extra money to get something with a little higher quality.

I had him less than 30 days and the subwoofers blew out can somebody please reach out to me so I can get warranty on them

Sound ok but doesn't automatically connect. Have to re-add each time I want to us. Will be returning

I was not impressed with the overall sound, and found them difficult to operate.

Right headphone stopped working. It won't charge anymore, I would not recommend this product to anyone.