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Customer Ratings & Reviews

Your price for this item is $34.99
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The comparable value price is $99.99

Customer reviews

Rating 3.7 out of 5 stars with 442 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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71%would recommend to a friend

Customers are saying

Customers commend the Epic2 Wireless In-Ear Headphones for their impressive sound quality, long battery life, comfortable fit, and lightweight design. They appreciate the convenience of the wireless feature and find the price to be reasonable. However, some users express dissatisfaction with the lack of bass, awkwardly positioned controls, and excessively long cord.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 442 reviews
  • Rated 3 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 Hour battery life??!! Notta. The fit is not that great either.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working so far. Let’s hope that continues to be the case

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not sweat proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to go through headphones about once a year. These headphones were marketed as sweat proof. They lasted about 5 weeks. The sound and functionality were good and easy to use. I would not recommend and will not buy in the future.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones. Very easy to use. I've ran several 5Ks and a half marathon with them and they held up well with sweat and drizzle. No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these and drags how long they stay charged. I plan to purchase some for myself if I can find them for the same deal I got around Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 1 out of 5 stars

    It didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought this product. I was looking for something that was light and comfortably wrapped around my neck. It didn't do that. Instead when I open the box the left side didn't work. And that was just a disappointment.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my 14 son for Christmas. He was wanting a set and these had great reviews. Hope he likes them. Best Buy had a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints! Son happy!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Teens son purchased with his own money and his brother bought same brand in a different color. Both of them haven't had any complaints. They use them daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jlab earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older iPod & unfortunately the bluetooth chip is not fast enough for later generation products. I'm sure the jlab is an excellent product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are fantastic. I use them in my pool, on flights, and even in the car. I highly recommend them to anyone looking for a great product!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Well thought out, nice looking & sounding earbuds.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start out the packaging on these was done very well. You can tell they didnt just want another bland unboxing. The top of the box folds back to reveal the earbuds and several different size gel cushions to fit any ear comfortably. After cutting through the clear tape holding them in the bottom of the clear packaging pulls out revealing the ear buds. In the clear packaging is another box that contains a very nice travel pouch and the rest of the ear cushions. In the pouch is a blue USB charging cable, and some optional cable clips. There's even a cool blue JLab decal. A couple twist ties undone and the earbuds are out. The first thing I noticed was how cool they look. I have other sets of wireless earbuds and these look much nicer. A mix of matte and gloss black with silver JLab logos set these apart from your standard bland earbuds. After the unboxing I hooked them up to charge for the first time. I really like that they chose to out the USB charging port on the mic/ volume control rather than on the earbuds themselves. For me this makes it much easier to connect to a power source to charge. The initial charge took about an hour and 15 minutes to get full. They are rated to have 12 hours of battery life which should be enough to get through even the most active users. After charging it was time to test them. These are the first earbuds Ive had that have adjustable memory wire to secure them behind your ears. After a slight adjustment they fit well and were comfortable. The only thing I wish was different is that the wire is fairly short. A longer wire would have been better for us that have larger heads. But overall they were comfortable and should have no issues falling out since they secure behind the ear. The pairing was as easy at it could be. Just hold the power button down until you get the pairing message, then connect to your Bluetooth. For me this was on my Galaxy S8 and paired immediately. And as a bonus they also tell you the battery level when they pair or connect. These earbuds are plenty loud. At first I thought they might not be loud enough after turning my S8's volume to max. Thankfully they got much louder after turning the volume up on the earbuds also. I had to turn them back down a bit so loudness isnt an issue here at all for me. The sound is very clear with nice crisp highs, but the bass isnt all that great if thats what your into. But it is nice tight bass, just not low lows if you know what I mean. But Ive yet to hear any earbuds that had that kind of bass anyway. But if you like nice clean sound, with tight bass these are great. The controls are pretty straight forward. The volume buttons double as skip forward and back as you would expect. And the power button doubles as a “Google assistant” or Siri button. I was able to trigger Google assistant, but in order for it to actually hear me I had to then tap the mic button on my phone. So Im not sure how useful that is, or if this will happen with Iphones, or other Android devices. Calls were clear and easy to hear, and the power button is also used here for answering and hanging up calls. So overall these are some decent earbuds. And I really like that they are IP55 rated so you dont have to worry about sweat, and you can even rinse them off when your done which cant be said for a lot of other earbuds out there. Time will tell if these are going to replace the other ones I have now, but so far so good. Thanks for reading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    poriced right / perfest size for guest bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for guest bedroom. Open box item - with everything but documentation. no problem setting up. very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally pulled the trigger on wireless. I bought these on the reviews of others and I’m very happy with My purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best I have used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are better than my Boise headphones at cancelling out background noise. These will go everywhere with me now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gift for friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it since it's great value. It's a perfect gift for friend. Good quality, fast delivery and fantastic package.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not For Vigorous Activity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the plus side, easy set-up and connection to my iPhone but just would not stay in my ears while running. No good for vigorous activity. I returned them since I wanted to use them for running.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good affordable option

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JLab - Epic2 Sport Wireless Earbud Headphones - Black The JLab - Epic2 are a set of Bluetooth in-ear monitors that provide a lot of value. One thing that sets them apart is the 10 hour battery life. This is two or more hours than most of the headphones in their price range. You may not need that long of battery life but it is always a good thing to have on tap. In my first use I did yard work and this is the first pair of in-ear headphones I did not have to even think about. I never reseated them to get that isolation that is so important for all in-ear headphone. And it only took my second choice of gel-tips to find one that sealed my ears and was very comfortable. Your are provided a pretty good choice so there should be a gel-tip to fit most anyone. JLabs has a breakin application. Some headphone need several hours on them to break the drivers in. I haven’t seen this even mentioned on other brands at this price level and especially not a dedicated app to help. You have to create an account to use the app so if that’s not to your liking just give them sometime using them and you're doing the same thing. One standout feature is the inline control. They are very lite, easy to use and feel even with gloves on. They never pulled down on my ears the way some brands do. They wrap over behind your ears and you can let them hang in the front or use the provided clips to do an around the head fit. There is an included case that looks good and should provide adequate protection. Since I hope the sound improves overtime my first impression is they lack some of the lower and mid bass I like. They do get plenty loud enough. It hard to find fault with the Epic2’s. They do most everything right but I would recommend them more for an active user than an office user. In the office I like to pull my earphones to take off quickly if a co worker steps in to chat. The Epic2’s fit much more snug in your ears so they're not quite as flexible. Finally I did have some intermittent connection issues on my Galaxy S8+ while doing the yard work. It was not bad and maybe better than most Bluetooth headphones I have tried.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought these for me for Christmas. I use them when working out and love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my teenagers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my kids and they loved them. I would really recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Kudos!!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off a BIG KUDOS to JLAB. Finally a company has figured out that there are more than 3 sizes of ears. They include EIGHT different sized ear cups of various sizes and depths. This alone almost had me giving them 5 stars. Then came the incredible. These are the first set of wrap around the ear Sports Earbuds I can wear with glasses. They are actually comfortable, even with glasses on. Mostly due to their Memory Wire ear clips. You can bend these things however you like to make them comfortable. Battery life well exceeded the advertised 12 hours. Today after charging to full, I am at 8 hours of use and they are still at 60% battery. Five stars right? Well, here are my drawbacks. The Memory Wire may get mangled the more you adjust them. Only time will tell if they remain to be easy to adjust. Not docking a star for this, as it is an unknown. The cord is very thin and lightweight. Not sure how it will hold up either. Once again an unknown. Wait...How do they sound? Kind of important for a headset right? Well, they sound OK. I was hoping for better, but they are just OK. Perfectly fine for workouts. But not something you will grab if you want to really get into what you are listening to. Audiophiles will not rave over these. To be fair, I have not tried using an equalizer, or anything else to really see what their range is, but I have other sets that just sound better. Don't take this the wrong way, they sound good, just not great. i would still recommend if you are looking for something for workout with a IPX5 rating, they can handle some moisture without breaking a sweat. In conclusion... I like their comfort, fit and battery life. All definitely on the plus side. Accessories that come with it are top notch as well. Ear cup selection is great. The sound just does not do it for me. But every ear is different, they may sound better to someone else. YMMV For me, the sound is passable.

    I would recommend this to a friend