Customer Ratings & Reviews
- Model:
- 13027VRP
- SKU:
- 5715472
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 3.7 out of 5 stars
Customers are saying
Customers commend the Epic2 Wireless In-Ear Headphones for their impressive sound quality, long battery life, comfortable fit, and lightweight design. They appreciate the convenience of the wireless feature and find the price to be reasonable. However, some users express dissatisfaction with the lack of bass, awkwardly positioned controls, and excessively long cord.
This summary was generated by AI based on customer reviews.
3 Broke
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3 of these headsets broke with in a year and I had to pay return shipping each time. After the last set broke Jlab stopped responding to me. Looks like that is what you get for a $100 headset. Too many options out there to waste money here.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey scituatereview,
We're sorry to hear of the numerous issues that you ran into, as well as any lack of communication on our part that may have taken place. We are definitely here to help. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may offer you a few solutions.
Thanks,
JLab Audio #FINDYOURGO
Cuts off an on during Excercise
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it from another merchant. It keeps cutting on an off. Tried talking to the support and they won't repair or replace. Stay away. .
No, I would not recommend this to a friend