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Customer Ratings & Reviews

Model:
EBFLEXRBLK124
SKU:
10117564
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$39.99
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Comp. Value: $49.99

Customer reviews

Rating 4.1 out of 5 stars with 387 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 387 reviews
  • Rated 3 out of 5 stars

    Jlab flex

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't fit well if you have small ears. Sounds quality is good for being on the cheaper side.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is good for its price. But needs to improve on the sound clarity. Ear plugs should be little more flexible.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not a good fit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good but I do not like the way you wear the,. I can't get them to stay on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ear Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great buy! This is a product you can wear anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best open ear phones you can get, i absolutely love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these a few weeks ago and they go perfectly with everything from working, audio books to watching movies. Love these headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST BUY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the open concept on the ear. Very comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JLab Flex review!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earphones! Perfect fitting! Great sound! Easy adjustment with the app.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had to look up the ear anatomy for this.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a thick or thin ear helix (yes I had to look this up) this is not for you. It does work but if you have a different size helix you have to fight to find the sweet spot for you to hear it. Because I have a thicker helix it hurts me when I wear it for long periods. But if I find that sweet spot then it doesn't affect me at all, ONLY if I find that spot.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great while they lasted

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great comfort and great bass for what you are paying. Was really eager to try them after I bought them. My biggest problem was after 3 DAYS, I repeat 3, the products right earphone stopped working. Repairing, and resetting didn't work, and even online troubleshooting did not trick. Thankfully Best Buy has a wonderful return place, and I look forward to trying a different headset.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is not bad considering I bought them half off. I’m satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! Great for work. Long charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so comfortable 100% recommend. And sound good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad connection between independent units

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great concept. Not the best open ear headphones. The connection is spotty at best. Return window was days long so not I am stuck with them. I expected 30 day return policy but I received unit on the 18th of the month and less than 2 weeks return window was closed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very nice ear buds. Would recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customers choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product worrh every penny love the sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light, comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them. I have small ears and I don't like things in or over them. This just kind of cuffs on. I don't even feel it. I dislike the touch button set up for pause and volume though especially since I typically keep only one on but I can't just control those on my tablet.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Comfortable fit, lousy sound and battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea iof this product is great but the sound is not. The battery life isnt great either. After a full charege it only lasted 3 hours. They are comfortable to wear and dont fall off like regular ear buds which os the only good thing about these.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ear Phones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great item.It was price right?Very affordable, fits well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can barely hear the person singing let alone other elements of the song. And don't say use a volume booster or equalizer. Cuz that barely gets above a whisper.Worst invention ever and kind of defeats the purpose of headphones.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      You should be experiencing clear audio! Please reach out to our customer support team to take advantage of our 2-year warranty for Bluetooth products. jlabaudio-conv