Customer Ratings & Reviews

I am really torn on these earbuds. I really want to like them. I really do kind of like them. But, I don't want to call it a design flaw, more of a slight miss. Let me touch on the things I like and dislike. Like: Sound - Sound quality is quite good, they sound fine. More on this in the No Like when I refer to the volume. Comfort - Unlike some other earbud designs, you really don't need to worry if these will fall out of your ears. The wrap around design makes them stay in place and you have to really try to get them to fall off. They are surprisingly comfortable, you don't notice they are going around the outside of your ear. App - The app is really good. Very intuitive and just works as expected. A vast improvement over my previous experience with JLab apps. No Like Volume - I am a big dude. I also have large ears. There really is no way to adjust these to fit perfectly in my ears. This drastically affects the volume and any noise cancelling that may be achieved. The speaker is not close enough to my ear opening so the volume is not quite as good as if I push and hold them further towards my ear opening. Durability - Only time will tell, but I really fear these will have a short life expectancy. I have to stretch them to get them on and off my ears just enough I fear they will eventually crack as they age and dry out a bit. For now they are fine, just worried how they will age. Overall I am happy, just not blown away. If I had smaller ears, I would like them quite a bit more. I would recommend if they fit your build. If you have smaller ears they can adjust by rotating them so they sit higher on your ear. If you have larger ears, your milage may vary.

Extremely uncomfortable earbuds. I returned them.

the JLab Flex Open Cip wireless earbuds have been a great addition to my collection. These are some of the most comfortable earbuds I have ever received. I highly recommend these earbuds for anyone who has pain or discomfort from the in ear version! The case is a bit larger than other earbud cases I have had before, but still relatively small. the sound quality is great and it connects into my electronic devices pretty quickly! I did do a listening test with my husband and when it was quiet in the room he could hear what was in my earbuds... so no spicy books at the doctors office. ;-) but on a loud airplane or in a room with other noise they were undetectable! the charge lasts for a really long time and the sound quality has been great! I haven't tried to run in these but brisk walking they didn't budge at all. My kids also really love to use these because they don't hurt their ears and they fit both of them very comfortably. so if you are looking for an alternative to the normal earbuds definitely try these out!

It's connects to other people phones automatically

Extremely uncomfortable. Inexpensive but would not recommend

These JLab Flex earbuds are a good design, not hard to clip on to your ears. Because there is no pressure from them *behind* your ears, I found wearing them for an hour or so at a time pretty easy to deal with. They charged up quickly and paired easily with two phones (though the app on one phone seemed to want to add another pair of them, I chose "cancel" and all was well. These earbuds don't come with various size silicone covers for the speaker end, they are designed for a "one size fits all" theory. My problem is--my ears are large--so once they are clipped onto the outer edge of your year--there wasn't a lot of "reach" for the speakers to land firmly inside the end of my ear canal, resulting in a loss of bass. And the bass with these is decent--I could adjust the fit to get them to fit a little better and the improvement in the bass was good. Overall, the sound quality of these is pretty good, especially when considering the price point. They sound as good or better than most of the budget-priced earbuds I have tested.

It’s not all it’s cracked up to be. The large side sits on tge back of the ear. After a whike, it made my ear hurt. It stayed put but i took them off to give my sore ears a rest. Not for everyone. The soung was tinny- if you turned them up it was a poor sound quality.

It did not fit my ear and it sound like crap. I would not buy again i ended up returned it after two days of use!

Awful, not only do they hurt while in your ear...the charge to usage was horrible.

Did not fit very well. Sized more for a child, need to be made bigger.

This is ridiculous! The sound is so low you can barely hear it… They’ll be returned tomorrow.

I bought it just for the test, but it hurt my ear while adjusting it. Better off using the headphones with the jack.

These did not fit right on my ear, and one side wasn't working right of of the box

I have always been a big fan of the Jlab earbuds. I think they make some of the best sounding earbuds that punch way above what they cost. These ones are a little bit different though, instead of going in your ear, they clip to the outside. Out of the box, its pretty much what you get with most of the Jalb earbuds. You get a small case with a battery that will also charge the buds when you aren’t wearing them giving you lots of play time on a single charge. You also get a charging cable and that’s about it. No need for any extra ear tips or anything since these don’t actually go in your ear canal. I have to say at first, I didn’t love the fit of these. They definitely take a little trial and error for you to figure out the most comfortable position for your ears. I found the best way to start is to kind of pull the side of your ear out with one hand and then slide the earbud over it pretty much parallel to where your ear canal is. From there you can kind of slide it up and down a little bit till you find the most comfortable position. At first they did feel a little tight, but after wearing them for about a half hour I barely noticed they were there anymore. I wore them for a full 8 hours and didn’t have any discomfort at all. As far as sound quality goes, they are definitely not going to give you the same sound quality as a normal earbud because of the open design. You don’t get a seal in your ear canal so the air that the drivers are pushing doesn’t stay all in your ear. You get the benefit of being able to easily hear your surroundings, but you definitely lose a little sound quality. I found that if you love to listen to podcasts or audio books these things are amazing for that. As far as music goes, they are definitely listenable, but just know they wont sound as good as your typical earbud. You won’t get the punchy bass and crisp highs. It will just kind of sound like a radio in a room with all the ambient noise. While I probably won’t be using these as my daily earbuds, they definitely have their niche and their purpose that they are best suited for. You can also use these for taking calls as well. I found them pretty easy to hear in quieter environments, but if you are in a loud space, it might be harder to hear who you are talking to. The microphone worked pretty well. People I were talking to said that they were able to hear me clearly, again, in a fairly quiet environment. Overall, for what these are, they are a very solid and comfortable earbud. I would definitely give them a try if you listen to a lot of spoken word, or need to hear the environment around you, or find it hard to wear traditional earbuds hue to comfort or irritation. These might be the solution you have been looking for!

The shape and the materials pretty good the sound quality not so good. so great

Didnt like them Low quality sound I will not recommend my people to by these

I found it impossible to keep them comfortably in my ears. I returned them already.

Not good at all and it hurts when you wear them dont recommend them at all

These JLab Flex earbuds are fantastic. They came fully charged in the case which was convenient. They paired quickly with both my phone and my laptop without any problems. At first they were a little cumbersome or confusing to put on my ear because all my other earbuds just go inside the ear (hence they fall out easily). Once I figured out how to "clip" them on with the speaker on the inside and the controls on the outside - it became very easy to to just grab them and clip them on anytime. The controls work well once you figure out which side does what (it comes with an easy to read card that shows the functions of each). The touch controls are very responsive. The sound quality is as good as any other ear bud I have. I did find I had to turn up the volume a little more than usual, simply because the speaker is not pressed inside the ear compared to most. I like this however - it makes the earbuds extremely comfortable for long term use. The best feature by far is the clip on style. This is the first set of earbuds that stays in both ears, no matter how much I most, until I take them out. My left ear is misshapen and more other buds fall out too easily - but these stay in and are comfortable!

After seeing several earbud manufacturers adopt this open clip design. I was excited to try this style out. Since I've had great luck with JLAB, I decided to give it a try and why not, it's one of the most affordable sets on the market. The packaging is pretty simple, but I was surprised that once I cut the tape/seal holding it together the inner box still needed some force to pull it out. Inside the box you get the earbuds in its case with a pull tab that protects the battery contacts. There is also a short USB-C to USB-C cable, Quick Start Guide and regulatory information. While some may knock the short USB-C to USB-C cable, I've actually been looking for one to charge my phone in my car. The shorter the cable, the less chance I have to pick up and read my phone while driving. Thanks for the unintended assist with that JLAB! There are a lot of earbuds that use silicone ear tips to help block out some of the ambient noise. I don't like them. Whenever I'm listening to earbuds with them on, I feel like I'm listening to things underwater. This means I've been eagerly anticipating this style of earbuds. These earbuds sit just outside your ear canal and loop around your ear just above the ear lobe. While I had some initial reservations that I would be hearing too much ambient noise, I'm pleased with the design of these JLAB Flex earbuds. They have a speaker that is designed to fire sound directly into the ear canal. This simultaneously gives me full sound while keeping my ears open for my general comfort. Pairing these to my phone was a painless process. Bluetooth pairing was quick and easy. They also have something called Google Fast Pair for Android phones which register these earbuds to your email account and provide easier connections. Clipping these to my ear was a little awkward at first, I saw some tips to start at the top of your ear and slide them down, but after a few tries I could catch the speaker part on the inside of my outer ear and stretch the loop around to the back of my ear in a quick motion. With this clip design, I don't have any problems with the JLAB Flex staying in place while I move around. I really like True Wireless earbuds. I used to be disappointed in some of my early earbuds because one of the earbuds was designated the master while the other one was the slave. That typically meant that the right earbud would always be in use and the left earbud was only available for stereo support. It couldn't be used by itself. These JLAB Flex can be used independently. Each of the earbuds can deliver 8 hours of playtime, and the case can provide two full charges giving you more than 24 hours of playtime. I was a little disappointed that the case is not wireless charging capable. The JLAB app gives you options to change the sound profile. There is the JLAB signature and Balanced presets, and then the option to fully customize the equalizer. It also allows you to set the touch controls, change between music and movie mode, set safe hearing levels, and finally check for firmware updates. Moving on to the sound. I really enjoy the out of the box JLAB Signature sound profile. It's well balanced to my own preferences. The sound is full and gives me just enough ambient noise to know what's going on. If I turn up the volume just slightly, it easily drowns out all outside noises. While walking around outside with an occasional breeze the microphone picked up my voice just fine. The person at the other end and I could hold a clear conversation as if I were indoors using my phone. These JLAB Flex are very comfortable and deliver great sound. They're becoming my first pick earbuds for day to day use.