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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 387 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers admire the Flex Open - Clip True Wireless Earbuds for their sound quality, comfortable fit, and impressive battery life. Many appreciate the unique design and value for the price. Some customers have noted concerns regarding volume levels, connectivity inconsistencies, and the responsiveness of the touch controls. While some find the bass output acceptable, others desire a richer bass experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 387 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great on these earbuds and they stay put very well, especially when I am exercising. That was my main reason for me getting this pair. The price and the quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best earbuds period

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are the best earbuds period they're comfortable light weight great sound and affordable price

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good sound, but large

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are bigger than expected, but they are comfortable and the sound is good. That being said, the size will be a reason that I return them today.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Last minute fix for forgotten headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly comfortable. Sound quality slightly reduced by ear placement.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    It’s decent

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent enough sound for the price point. Sound quality is clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They sound OK, stay in place, not very comfortbale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Understanding that they are open design I’m OK with the sound quality. It’s loud enough, but does still allow outside Sounds to completely pass through which is great. They are just not very comfortable in my ears. I cannot find a comfortable position for them where I can hear well and not have it feel like there’s something digging into my ear, which is strange because there’s no sharp parts or edges. I did also notice while using them for a teams meeting, when the microphone is engaged, it appears the audio quality drops off by about 75% meaning it’s static, Poppy and just doesn’t sound good. I thought it might be the teams or Windows audio quality itself, but I switched to my older pair of sound core headphones halfway through the call and all of the audio quality issues disappeared on the same computer on the same call.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Open earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and good for the money. Sound isn’t the best when there is any kind of background noise

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Better than I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They produce clear and crisp sound and, the stay attached to my ear in outdoor working situations

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    GREAT PRODUCT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality,Sound clear and very comfortable.Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Price, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, very comfortable fit, great price. .

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Surprisingly comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The jlab headphones were surprisingly comfortable. These headphones just rest on my earlobe and it makes it easy to hear my surroundings. They could be a little bit louder but all in all a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing quality, sound, and comfortable fit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was amazing the comfortable SUPPORT over the ear around the ear. It wasn’t driving in my ear. It was comfortable what I dislike about the about the earbuds is I couldn’t track on my location.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    JBL wireless head set

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless earbuds are ok. I like how they are easy to charge and keep a charge. Putting them into yoir ear is easy but it takes some adjistments because they hurt alittle. I do not like how a couple times while on the phone it stated jbl is on mid conversation. I havent listened to music with them, but for the price thati paid during black friday it was good. Hope you enjoy your buds so far i am. My daughter purchased her a pair as well.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Works with one issue

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is ok and not really my first choice but works great for what it is. Only complaint I have is every once in a while, I need to delete it from my phone completely and reconnect it…thus the 1 star loss.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    J lab clip on earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well plus, sound quality is excellent, comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love 'em

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly comfortable. I can wear them all day long with zero discomfort. When I need to turn the music off for a while, I don't even take them out. At times, I even forget they're there. Of course, if my ears were shaped differently, or smaller or bigger, maybe they wouldn't be as unobtrusive. Sound level changes when a bud moves, but that's the nature of open air buds. The trade off is that I can carry on conversations at normal levels even while my music continues to play. The case is perfect - easily fitting in a front pants pocket unobtrusively, and easy to put buds in and take them out. Hopefully they will have a long life - like most of my other jlab products.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are amazing! You can still hear conversations while still listening to “California girls”. Totally manly btw.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Work great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regular earbuds do not work for me, but these open ear buds work great and I can wear them for a long time without discomfort.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great for glasses wearer or athlete

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice quality, fits like a glove. Works great if you wear glasses, or workout. Stays secure when in motion, and doesn’t get in the way like the over the ear ones. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 3 out of 5 stars

    They were all right

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few months of use for school, they started to crackle. Wasn't terribly bothersome, but i ended up upgrading. Otherwise no issues, they were comfortable and held a charge well.

    I would recommend this to a friend
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